FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers.
For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
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As a global company, we have offices in nine countries and can insert advertisements around the world.Job SummaryWe seek an experienced, passionate, and highly motivated Client Solutions Engineer based in London to bring our technology to life each day, establishing and exemplifying best practices in product activation.
Acting as a key technical expert in the execution of FreeWheel’s, and our clients’, most strategically important implementations, Solution Engineers are a key part of the Global Client Services organization tasked with illuminating client usage in support of improving FreeWheel’s offerings.
Because of the broad purview, this team must communicate with customers and partners frequently, finding clever solutions to complex problems.
Solutions Engineers are expected to draw upon their experience and creativity to ensure the success of FreeWheel’s most demanding client initiatives, often addressing requirements which have never before been asked of FreeWheel by our customers and sales prospects.Job DescriptionAs the hub of configuration design and product usage, this position is also tasked with developing and sharing best practices across FreeWheel and providing support to Client Services, standardizing proven solutions for the improvement of team performance, and acting as a trusted expert both internally and externally.FreeWheel’s Global Client Services philosophy is based on establishing long-standing client relationships formulated foremost on trust. As such, other key elements and duties of a successful Solutions Engineer include:Develop and document business and technical solutions for client project execution Execute standard ferature enablement and client onboardings Assist in complex implementations, and clarify appropriate resolution paths for new or unclear use cases working with Senior and Lead SEs Provides timely, technical support and problem resolution for escalated field service questions from support team Act as primary liaison between the client,
Client Solutions Engineer - FreeWheel in Kennington employer: Comcast
At FreeWheel, a Comcast company, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and satisfaction. As an Account Manager in our vibrant office, you'll benefit from comprehensive training, competitive compensation, and a robust benefits package designed to support your well-being. Join us in a fast-paced environment where innovation thrives, and your contributions directly impact the future of advertising technology.
