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For Companies At a Glance
- Tasks: Support sales with technical expertise and provide tailored solutions for customers.
- Company: Join Comcast, a Fortune 50 leader in media and technology.
- Benefits: Enjoy competitive pay, bonuses, and comprehensive benefits tailored to your needs.
- Why this job: Be part of a dynamic team driving innovation in the tech industry.
- Qualifications: Bachelor's degree preferred; experience in technical sales is a plus.
- Other info: Flexible work hours and opportunities for career growth await you.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Comcast Business – Sales Engineer 2 role at Comcast1 day ago Be among the first 25 applicantsJoin to apply for the Comcast Business – Sales Engineer 2 role at ComcastGet AI-powered advice on this job and more exclusive features.Comcast brings together the best in media and technology. We drive innovation to create the world\’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for providing specific product and/or technical knowledge, advice and support to Sales Representatives and customers. Works as a collaborative member of the sales team to market and sell the Company\’s product lines. Provides insight to customers on current network situations. Works with moderate guidance in own area of knowledge.
Job Description
Core Responsibilities
Performs needs analyses for the Company and its customers and produces strategic, cost-effective solutions.Provides timely, technical support and problem resolution for field service questions.Supports Sales team with product modifications and engineering expertise for custom projects.Assists representatives and customers in evaluating and selecting products.Creates, reviews and executes product test plans and cases, documents test progress and reports results.Recommends products to meet customer needs.Consistent exercise of independent judgment and discretion in matters of significance.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned.
Employees At All Levels Are Expected To
Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff – be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team – make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Support a culture of inclusion in how you work and lead.Do what\’s right for each other, our customers, investors and our communities.
Disclaimer
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills
Routing and Switching; Technical Sales Presentations; Cybersecurity; Collaborating; Technical Sales
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That\’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor\’s Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
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Engineer 2, Technical Product Sales Support employer: Comcast
Contact Detail:
Comcast Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineer 2, Technical Product Sales Support
✨Tip Number 1
Network like a pro! Reach out to current employees at Comcast on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Sales Engineer 2 role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge and product expertise. Be ready to discuss how you can provide value to the sales team and support customers effectively.
✨Tip Number 3
Showcase your collaborative spirit! During interviews, highlight examples of how you've worked in teams to solve problems or achieve goals. This aligns perfectly with Comcast's emphasis on teamwork.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to exclusive resources that can help you stand out.
We think you need these skills to ace Engineer 2, Technical Product Sales Support
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Engineer 2 role. Highlight your relevant experience in technical sales support and how it aligns with what Comcast is looking for. We want to see how you can bring value to the team!
Showcase Your Technical Skills: Since this role involves providing technical knowledge and support, don’t forget to mention your expertise in routing, switching, and cybersecurity. We love seeing candidates who know their stuff and can back it up with examples from past experiences.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: We encourage you to apply directly through our careers site. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Comcast
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of Comcast's product lines and services. Familiarise yourself with their technical specifications and how they solve customer problems. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Prepare for Technical Questions
Expect to face technical questions related to routing, switching, and cybersecurity. Brush up on these topics and be ready to discuss how you've applied this knowledge in previous roles. Providing specific examples will showcase your problem-solving skills and technical acumen.
✨Showcase Your Teamwork Skills
Since the role involves collaborating with sales teams, be prepared to discuss your experience working in teams. Share examples of how you've contributed to team success and how you handle differing opinions. This will highlight your ability to work well with others and drive results together.
✨Emphasise Customer-Centric Thinking
Comcast values a customer-first approach, so be ready to talk about how you've prioritised customer needs in your past roles. Discuss any experiences where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with their operating principles.
