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- Tasks: Support sales teams with technical knowledge and provide solutions for customers.
- Company: Comcast is a Fortune 50 leader in media and technology, driving innovation daily.
- Benefits: Enjoy competitive pay, commission opportunities, and best-in-class benefits tailored to your needs.
- Why this job: Join a dynamic team focused on revolutionising industries and making a real impact.
- Qualifications: Bachelor's degree preferred; relevant experience or coursework may be considered.
- Other info: Flexible working hours, including nights and weekends, are required.
The predicted salary is between 42000 - 84000 £ per year.
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Comcast brings together the best in media and technology. We drive innovation to create the world\’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for providing specific product and/or technical knowledge, advice and support to Sales Representatives and customers. Works as a collaborative member of the sales team to market and sell the Company\’s product lines. Provides insight to customers on current network situations. Works with moderate guidance in own area of knowledge.
Job Description
Core Responsibilities
- Performs needs analyses for the Company and its customers and produces strategic, cost-effective solutions.
- Provides timely, technical support and problem resolution for field service questions.
- Supports Sales team with product modifications and engineering expertise for custom projects.
- Assists representatives and customers in evaluating and selecting products.
- Creates, reviews and executes product test plans and cases, documents test progress and reports results.
- Recommends products to meet customer needs.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Employees At All Levels Are Expected To
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff – be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team – make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what\’s right for each other, our customers, investors and our communities.
Disclaimer
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills
Routing and Switching; Technical Sales Presentations; Cybersecurity; Collaborating; Technical Sales
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor\’s Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
2-5 Years
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
-
Industries
IT Services and IT Consulting, Technology, Information and Internet, and Telecommunications
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Comcast Business - Sales Engineer 2 employer: Comcast
Contact Detail:
Comcast Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Comcast Business - Sales Engineer 2
✨Tip Number 1
Familiarise yourself with Comcast's products and services. Understanding their offerings will not only help you in interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with current or former employees of Comcast, especially those in technical sales roles. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully collaborated with sales teams in the past. Highlighting your teamwork skills will resonate well with Comcast's emphasis on collaboration.
✨Tip Number 4
Stay updated on industry trends, particularly in IT services and telecommunications. Being knowledgeable about current developments will show your commitment to the field and your ability to provide informed solutions to customers.
We think you need these skills to ace Comcast Business - Sales Engineer 2
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Sales Engineer 2 position at Comcast. Understand the core responsibilities and required skills, such as technical sales presentations and cybersecurity knowledge.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your technical knowledge, problem-solving abilities, and any previous experience in sales engineering or related fields.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and teamwork. Mention specific examples of how you've successfully collaborated with sales teams or provided technical support in previous roles.
Highlight Relevant Experience: In your application, focus on your past work experience that relates directly to the responsibilities listed in the job description. Use quantifiable achievements to demonstrate your impact in previous positions.
How to prepare for a job interview at Comcast
✨Understand the Product Line
Before your interview, make sure you have a solid understanding of Comcast's product offerings. Familiarise yourself with their services and how they benefit customers. This knowledge will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Showcase Your Technical Skills
As a Sales Engineer, you'll need to demonstrate your technical expertise. Be prepared to discuss your experience with routing, switching, and cybersecurity. Bring examples of past projects where you've successfully applied these skills to solve customer problems.
✨Emphasise Team Collaboration
Comcast values teamwork, so be ready to share examples of how you've worked collaboratively in previous roles. Highlight instances where you contributed to team success and how you can bring that collaborative spirit to their sales team.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your interest in the role and the company. Ask about the team dynamics, the challenges they face, or how success is measured in the Sales Engineer position. This not only helps you gauge if it's the right fit but also leaves a positive impression.
