At a Glance
- Tasks: Support clients with technical solutions and ensure seamless payment integrations.
- Company: Join a fast-growing tech company that values diversity and innovation.
- Benefits: Flexible remote work, 33 days holiday, family healthcare, and career progression.
- Other info: Dynamic environment with regular team events and a focus on personal growth.
- Why this job: Be the bridge between tech and clients, making a real impact in payments.
- Qualifications: Strong communication skills and experience in client-facing technical roles.
The predicted salary is between 63000 - 77000 £ per year.
- All BR-DGE Builders Receive The Following Benefits
- Flexible and remote working
- Remote working allowance
- 33 days holiday including public holidays
- Your birthday as a day off
- Family healthcare
- Life insurance
- Employee assistance programme
- A culture that champions rapid career progression
- Investment in your learning and development
- Regular team events & socials
- Become a BR-DGE Builder
- About This Role
We are looking for an adaptable and proactive Technical Solutions Engineer to join our fast-growing team.
Our platform operates in a niche, high-value space specialising in online, merchant-initiated payments.
This is a dynamic, hybrid role positioned right at the intersection of our commercial pipeline and live client operations.
It is not an all-out, targeted pre-sales position, nor is it a pure backend support ticket role.
Instead, you will act as the bridge between our business, our prospects, and our existing clients, supporting conversations with prospects, handling solution scoping, and ensuring long-term technical satisfaction.
- What You'll Be Doing
- Partner with commercial teams during the later stages of the sales cycle to support conversations with prospects, map technical requirements, and provide validation.
- Design, scope, and support the implementation of technical solutions for payment gateway integrations, transaction processing, fraud prevention, and other payment-related services.
- Act as the primary technical point of contact for enterprise clients during the onboarding process and post-deployment, delivering exceptional technical account management.
- Support the integration of payment solutions with client’s existing architecture, including e-commerce platforms, mobile applications, and operational or financial reporting systems.
- Provide rapid troubleshooting support and coordinate technical testing across different environments to resolve integration and transaction issues with minimal client disruption.
- Contribute to and maintain detailed documentation, creating integration guides, troubleshooting manuals, client solution capture (high-level architecture and transaction flows), client-specific configurations, test plans, and training materials for merchants.
- Collaborate closely with software developers and our product team, translating real-world merchant feedback and project status reports into clear suggestions for platform improvements.
What We're Looking For
This role is for a natural problem solver.
We value adaptability and communication above rigid job titles.
We know brilliant technical minds come from all areas of tech; whether your background is as a
Technical Business Analyst, Product Owner, Technical Account Manager, Solutions Engineer, or Technical Support Engineer , we want to hear from you.
Essential Experience
- Exceptional communication skills with a proven track record of effortlessly explaining complex technical concepts to non-technical stakeholders and business needs to developers.
- Proven experience in a client facing technical support, solutions engineering, BA, or product-focused role.
- Experience running client scoping workshops and requirements capture and translation.
- Prior experience in a fast-paced, agile, or scaling environment where you are comfortable being autonomous, managing multiple tasks, and maintaining sharp attention to detail.
- Hands-on experience with API integration, RESTful services, and troubleshooting web technologies (HTML, CSS, Java Script).
- Nice to have
- Familiarity with payment processing systems (e. g. credit cards, ACH, mobile payments, digital wallets), particularly with online, merchant-initiated payments.
- Experience working within a Software-as-a-Service / Saa S environment alongside Agile development methodologies.
- Knowledge of cloud platforms (AWS, Azure, Google Cloud) and certifications related to payment systems or compliance (e. g., PCI-DSS, GDPR, or cloud architecture).
- Why this role exists
Our business is growing rapidly, and our platform is expanding into highly specialised merchant ecosystems.
To support this growth, we need a dedicated professional who can bridge the gap between our high-level payment orchestration architecture and the practical, day-to-day requirements of our enterprise users.
By owning the technical relationship lifecycle, this hire will directly scale our onboarding speed, improve client retention, and ensure our product evolves in lockstep with real merchant needs.
What We Offer
We provide a supportive and flexible growth environment where your impact is visible every day.
- Flexibility: Remote-first working culture, with a 3pm finish on a Friday; a role that respects your other priorities.
- Time Off: 33 (25+8) days holiday (including floating public holidays) plus an extra day off for your birthday.
- Financial: Competitive salary, pension scheme and life insurance.
- Health: Family private healthcare and Employee Assistance Programme.
- Growth: A culture that champions career progression. Chance to directly contribute to an innovative tech business as it scales.
- Community: Quarterly in-person team events and monthly socials to keep our remote team connected.
At BR-DGE, we champion diversity and inclusion.
We believe that our roles should be open to everyone, regardless of race, ethnicity, gender, age, sexual orientation, disability, or neurotype.
We value the unique talents and perspectives that each individual brings and try to create a fair and accessible hiring process for all.
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Technical Solutions Engineer employer: Comcarde Ltd
At BR-DGE, we pride ourselves on being an exceptional employer that fosters a supportive and flexible work environment for our Technical Solutions Engineers. With a remote-first culture, generous holiday allowance, and a strong emphasis on career progression and personal development, we ensure that every team member can thrive while making a meaningful impact in the fast-paced world of online payments. Our commitment to diversity and inclusion further enriches our collaborative atmosphere, making BR-DGE a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Solutions Engineer
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Comcarde Ltd or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Comcarde Ltd.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Comcarde Ltd.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Comcarde Ltd that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Technical Solutions Engineer
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Comcarde Ltd.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Comcarde Ltd and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Comcarde Ltd
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Comcarde Ltd uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
