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For Companies At a Glance
- Tasks: Assist customers and deliver products while ensuring a great shopping experience.
- Company: Join Dulux Decorating Centres, the UK's largest paint merchant with a rich history.
- Benefits: Enjoy competitive pay, 25 days holiday, staff discounts, and flexible working options.
- Other info: Part-time role with shifts available Monday to Saturday; perfect for students!
- Why this job: Be part of a supportive team with opportunities for personal growth and career advancement.
- Qualifications: Customer service experience and a valid driving licence are essential.
Join to apply for the Sales Assistant / Driver role at Combined Financial Solutions. We encourage you to apply if you have relevant experience and expertise for this role, even if you don't meet all the criteria listed in the job description.
Part of the AkzoNobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UK's largest paint and decorating merchant. Our world-class portfolio of brands including Dulux, International, Sikkens and Interpon is trusted by customers around the globe. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression.
Job Purpose
You will play a key role in the success of your store by collaborating with in-store colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximize the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too.
This is a part-time 20 hr per week role, and you need to be available to work shifts between 7am and 5pm Mon-Fri. You will also work some Saturday shifts (8am to 4pm) on a rotational basis, with time off in lieu.
Job Responsibilities
- Play an active part in engagement planning & monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation & personalized proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store's monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Load the van & plan delivery routes.
- Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements
- Proven experience in a customer service/retail role.
- Valid driving license.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
What Makes You Stand Out
- Excellent communication, customer service & interpersonal skills.
- Well organized & with an eye for detail.
- Enjoys ongoing coaching & support to advance career & build skills.
What Do We Offer At AkzoNobel
We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:
- Competitive Salary (depending on experience).
- 25 days holiday, excluding bank holidays.
- Income protection.
- Staff discount at Dulux Decorator Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Company pension.
- Product discounts.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you. We are advocates of a healthy work-life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.
Seniority level: Entry level
Employment type: Part-time
Job function: Sales and Business Development
Industries: Transportation, Logistics, Supply Chain and Storage
Sales Assistant / Driver employer: Combined Financial Solutions
Contact Detail:
Combined Financial Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant / Driver
✨Tip Number 1
Familiarise yourself with Dulux's product range and services. Understanding the products you'll be selling will not only boost your confidence but also help you engage customers more effectively.
✨Tip Number 2
Highlight your customer service skills during any interactions. Since this role heavily relies on providing a memorable customer experience, showcasing your ability to connect with customers can set you apart.
✨Tip Number 3
Prepare to discuss your experience in collaborative environments. The job requires working closely with colleagues, so sharing examples of teamwork can demonstrate your fit for the role.
✨Tip Number 4
Be ready to talk about your organisational skills, especially regarding planning delivery routes and managing stock. This will show that you can handle the logistical aspects of the job efficiently.
We think you need these skills to ace Sales Assistant / Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any roles where you've demonstrated excellent communication skills and teamwork, as these are key for the Sales Assistant / Driver position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Combined Financial Solutions and how your skills align with their values, particularly in providing a memorable customer experience.
Highlight Your Driving Experience: Since this role involves deliveries, be sure to mention your valid driving licence and any relevant driving experience. If you've planned delivery routes or managed logistics in previous jobs, include those details to showcase your organisational skills.
Showcase Your People Skills: Provide examples of how you've successfully engaged with customers in past roles. Highlight any instances where you've gone above and beyond to ensure customer satisfaction, as this will demonstrate your fit for the collaborative environment at Dulux Decorating Centres.
How to prepare for a job interview at Combined Financial Solutions
✨Showcase Your Customer Service Skills
As a Sales Assistant, you'll need to demonstrate excellent customer service skills. Prepare examples from your past experiences where you successfully handled customer queries or complaints, ensuring a positive outcome.
✨Familiarise Yourself with the Products
Before the interview, take some time to learn about the products offered by AkzoNobel, especially the Dulux range. Being knowledgeable about the products will show your enthusiasm and readiness to engage with customers effectively.
✨Highlight Teamwork Experience
This role requires collaboration with colleagues. Be ready to discuss instances where you've worked as part of a team, how you supported your peers, and how you contributed to achieving common goals.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle pressure. Think of situations where you had to think on your feet or adapt quickly to changing circumstances in a retail environment.