At a Glance
- Tasks: Lead maintenance contracts, manage teams, and ensure projects meet client expectations.
- Company: Join a dynamic team at a leading construction firm in Northern Ireland.
- Benefits: Enjoy a competitive salary, van, fuel card, healthcare plan, and exclusive discounts.
- Why this job: Be part of a supportive culture focused on growth, teamwork, and impactful projects.
- Qualifications: Experience in construction, strong communication skills, and a valid UK driver's license required.
- Other info: Opportunity for leadership development and involvement in continuous improvement initiatives.
The predicted salary is between 36000 - 60000 £ per year.
This is a permanent full-time, Northern Ireland based role covering a workstream from our Mallusk Depot. On offer is a competitive salary in line with experience, van, fuel card and benefits package, including Healthcare Cash Plan, Life Assurance, Family Friendly policies, and exclusive member discounts.
About the role: The Contracts Manager will be responsible for the service & delivery of maintenance & improvement contracts for the relevant area. They will have oversight & support the management of Sub-Contractors, Direct Labour, Stores, Supply Chain Partners, Planners & Administrators. Success in the role is to deliver all contract works in line with client KPI requirements and internal targets while ensuring staff understand their roles, providing adequate resources, organising the work & closely monitoring to ensure works are being completed safely, on time, to specification, and within cost. Supporting the Head of Operations in the management of all resources & facilities relating to the Depot is integral to the role. Managing the CFM and NIHE relationship is very important, ensuring transparency and good channels of communication exist and are maintained.
Key Responsibilities:
- To oversee the KPIs in place with our clients.
- Recording corrective actions, NCRs and improvements.
- Applications management using our internal systems.
- Have an overview daily of the Planning & Scheduling of the work with the Depot Planning Teams.
- Coordinate and manage supply chain, hold progress and performance meetings ensuring supply chain delivery meets expectations.
- Populate balance scorecards and reports, circulated with teams to ensure consistent delivery and management of maintenance services.
- Liaise with NIHE management on contract matters, responding to queries, complaints and preparation of KPI challenges, contractor reports, improvement plans and PLIC claims.
- Liaise with QS department on QS matters relevant to contract, support resolving queries and challenges.
- Liaise with the Stores Personnel to ensure all Materials are available to keep work streams operating according to the Planned Schedules.
- Ensure the Depot Facilities, Vehicles & Equipment are managed in line with the Processes set out in CFMs Integrated Management Workflows.
- Control all Waste streams within the Depot.
- Support the management of the CFM Team and any People Management activities such as annual leave, recruitment, disciplinaries, time attendance queries, and overall Performance Management.
- Assist with onboarding of new starts.
- Assist with and champion Continuous Improvement and LEAN initiatives within the business.
- Attend client meetings representing CFM in the best possible light.
- As contracts manager you form part of the wider CFM management team and this requires attendance at management reviews contributing positively to the development of the role and business unit.
- To perform the job in accordance with the company’s policies and procedures.
- To perform any other duties as may be reasonably required.
Essential Criteria:
- Experienced in Construction Industry.
- Good written & verbal communication skills.
- A valid UK Drivers License.
Desirable Criteria:
- CSR Supervisor Card or NVQ equivalent.
- Previous experience in a Leadership Role.
- IT Skills & knowledge of Microsoft applications (Outlook, Word, Excel).
- Previous experience in working on NIHE contracts.
Contracts Manager employer: Combined Facilities Management Ltd
Contact Detail:
Combined Facilities Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Manager
✨Tip Number 1
Familiarise yourself with the specific KPIs and performance metrics that are crucial for the Contracts Manager role. Understanding these will help you demonstrate your ability to meet client expectations and improve service delivery during interviews.
✨Tip Number 2
Network with professionals in the construction industry, especially those who have experience with NIHE contracts. This can provide you with valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Brush up on your IT skills, particularly with Microsoft applications like Excel and Word. Being proficient in these tools is essential for managing reports and documentation effectively, which is a key part of the role.
✨Tip Number 4
Prepare to discuss your leadership experience in detail. Think of specific examples where you've successfully managed teams or projects, as this will be crucial in showcasing your capability to oversee the CFM team and ensure effective resource management.
We think you need these skills to ace Contracts Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the construction industry, particularly any leadership roles or work with NIHE contracts. Use specific examples to demonstrate your skills in managing contracts and overseeing teams.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Emphasise your communication skills and experience in managing subcontractors and resources, as well as your commitment to continuous improvement.
Highlight Relevant Skills: In your application, clearly outline your IT skills, especially your proficiency with Microsoft applications. Mention any certifications like the CSR Supervisor Card or NVQ equivalent, as these are desirable criteria for the role.
Showcase Your Achievements: Include specific achievements from your previous roles that demonstrate your ability to meet KPIs and manage projects effectively. Use metrics where possible to quantify your success and show how you can add value to the company.
How to prepare for a job interview at Combined Facilities Management Ltd
✨Know Your Contracts Inside Out
Make sure you understand the specifics of maintenance and improvement contracts, especially those relevant to the construction industry. Be prepared to discuss your experience managing similar contracts and how you ensured compliance with KPIs.
✨Demonstrate Leadership Skills
As a Contracts Manager, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully managed teams, resolved conflicts, and supported staff in their roles. Highlight any experience you have with onboarding new team members.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you've maintained good channels of communication with clients and subcontractors in previous roles.
✨Showcase Your IT Proficiency
Familiarity with Microsoft applications is crucial. Be prepared to discuss how you've used tools like Excel for reporting or scheduling in past positions. If you have experience with specific internal systems, mention that as well.