At a Glance
- Tasks: Provide top-notch maintenance and support for materials handling equipment in the field.
- Company: Join a dynamic team at a leading engineering company focused on customer satisfaction.
- Benefits: Competitive salary, overtime opportunities, and contributory pension scheme.
- Other info: Enjoy a fast-paced environment with opportunities for learning and growth.
- Why this job: Make a real impact by ensuring equipment runs smoothly and customers are happy.
- Qualifications: Experience in mechanical, hydraulic, or electrical engineering; customer-facing skills essential.
The predicted salary is between 30000 - 40000 € per year.
We are seeking highly motivated, skilled and experienced individuals to join our UK Corporate Account Field Service Team and work in a fast-paced, dynamic environment, to support our ever expanding business. This role will help to deliver the highest possible level of maintenance, service, engineering support and customer care. We are looking to hire engineers located in the south of England for regional based roles.
Responsibilities & Duties:
- Carry out scheduled Preventative maintenance and servicing of materials handling equipment
- Fault diagnosis & repair of materials handling equipment
- Liaising with Combilift support functions, with regards to issues identified in the field
- Accurately complete service reports & job sheets via Combilift support systems
- Ensure accurate identification & timely ordering of parts via Combilift support systems
- Return of parts where appropriate through Combilift processes and procedures
- Carry out all repair and service work in line with relevant Service Level Agreements and Combilift standards ensuring the highest possible level of customer satisfaction
- Ensuring customer relationships are maintained through high standards of customer service, communication and personal presentation
- Travel as necessary
- Overtime where required
- Ensure all company and customer health and safety procedures are adhered to
- Ensure company vehicle is maintained and well presented at all times
- Van stock levels to be managed accurately
- Act as a Company Ambassador at all times ensuring the highest standards of presentation are met
- To visit the Combilift factory/HQ as required
Working Hours: 40 hours per week
Salary: Highly competitive compensation package in line with market, experience and skill set. Overtime opportunities. Contributory UK pension scheme.
Person Specification:
We are looking for electrical, hydraulic & mechanically biased engineers from all types of maintenance/service background specifically forklift, mobile plant, general automotive technicians, HGV, agricultural or ex forces military vehicle engineers. The ideal candidate will hold a clean driving license. They will also have experience of working in a customer facing environment and be used to working unsupervised.
Qualifications / Skills:
- Mechanical/Engineering/Hydraulic/Electrical knowledge and experience is required.
- Knowledge of Combilift products is an advantage but not essential. Product training will be given.
- Good communication skills are essential.
- Ability to work both, as an individual and as part of a team is essential.
- Must be a quick learner and have a willingness to learn new skills.
- Must be willing to work additional hours to complete job.
- Occasional overnight stays are required.
- Must be able to work well under pressure.
- IT Skills are required.
- Ability to do light welding is an advantage, but not necessary.
Engineer - Field Service Engineer in Peterborough employer: Combilift
As a leading employer in the field service sector, we pride ourselves on fostering a dynamic and supportive work culture that prioritises employee growth and development. Our team members enjoy competitive compensation packages, a contributory pension scheme, and opportunities for overtime, all while working in a collaborative environment that values customer satisfaction and professional excellence. Located in the south of England, our engineers benefit from regional roles that allow for a balanced work-life dynamic, making us an attractive choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Engineer - Field Service Engineer in Peterborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, attend industry events, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to field service engineering. Think about how you can showcase your problem-solving skills and customer service experience – these are key in this role!
✨Tip Number 3
Show off your skills! If you’ve got any relevant projects or experiences, create a portfolio or a presentation to share during interviews. This will help you stand out and demonstrate your hands-on abilities.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented engineers like you, and applying directly can give you a better chance of getting noticed. Plus, it’s super easy!
We think you need these skills to ace Engineer - Field Service Engineer in Peterborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your relevant experience in maintenance and customer service, and don’t forget to mention any specific skills like electrical or hydraulic knowledge that match what we’re looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. Keep it concise but engaging – we want to see your personality!
Show Off Your Communication Skills:Since this role involves liaising with customers and support functions, make sure your written application reflects your strong communication skills. Use clear language and structure your application well to demonstrate your ability to convey information effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Combilift
✨Know Your Stuff
Make sure you brush up on your mechanical, hydraulic, and electrical knowledge. Familiarise yourself with common issues in materials handling equipment and be ready to discuss how you've tackled similar problems in the past.
✨Show Off Your Customer Skills
Since this role involves a lot of customer interaction, think of examples where you've provided excellent service. Be prepared to share how you maintained relationships and ensured customer satisfaction in previous roles.
✨Be Ready for Practical Questions
Expect some technical questions or scenarios during the interview. They might ask you to diagnose a fault or explain how you'd approach a specific repair. Practise articulating your thought process clearly and confidently.
✨Dress the Part
As a potential ambassador for the company, your presentation matters. Dress smartly and professionally for the interview. It shows that you take the opportunity seriously and understand the importance of personal presentation in customer-facing roles.
