At a Glance
- Tasks: Provide top-notch maintenance and support for materials handling equipment in the field.
- Company: Join a dynamic team at a leading engineering company focused on customer satisfaction.
- Benefits: Competitive salary, overtime opportunities, and contributory pension scheme.
- Other info: Enjoy a fast-paced environment with opportunities for personal growth and development.
- Why this job: Make a real impact while working with cutting-edge technology and building customer relationships.
- Qualifications: Experience in mechanical, hydraulic, or electrical engineering; customer-facing skills are a must.
The predicted salary is between 30000 - 40000 € per year.
We are seeking highly motivated, skilled and experienced individuals to join our UK Corporate Account Field Service Team and work in a fast-paced, dynamic environment, to support our ever expanding business. This role will help to deliver the highest possible level of maintenance / service / engineering support and customer care. We are looking to hire engineers located in the south of England for regional based roles.
Responsibilities & Duties:
- Carry out scheduled Preventative maintenance and servicing of materials handling equipment
- Fault diagnosis & repair of materials handling equipment
- Liaising with Combilift support functions, with regards to issues identified in the field
- Accurately complete service reports & job sheets via Combilift support systems
- Ensure accurate identification & timely ordering of parts via Combilift support systems
- Return of parts where appropriate through Combilift processes and procedures
- Carry out all repair and service work in line with relevant Service Level Agreements and Combilift standards ensuring the highest possible level of customer satisfaction
- Ensuring customer relationships are maintained through high standards of customer service, communication and personal presentation
- Travel as necessary
- Overtime where required
- Ensure all company and customer health and safety procedures are adhered to
- Ensure company vehicle is maintained and well presented at all times
- Van stock levels to be managed accurately
- Act as a Company Ambassador at all times ensuring the highest standards of presentation are met
- To visit the Combilift factory/HQ as required
Working Hours: 40 hours per week
Salary: Highly competitive compensation package in line with market, experience and skill set. Overtime opportunities. Contributory UK pension scheme.
Person Specification:
We are looking for electrical, hydraulic & mechanically biased engineers from all types of maintenance / service background specifically forklift, mobile plant, general automotive technicians, HGV, agricultural or ex forces military vehicle engineers. The ideal candidate will hold a clean driving license. They will also have experience of working in a customer facing environment and be used to working unsupervised.
Qualifications / Skills:
- Mechanical/Engineering/Hydraulic/Electrical knowledge and experience is required.
- Knowledge of Combilift products is an advantage but not essential. Product training will be given.
- Good communication skills are essential.
- Ability to work both, as an individual and as part of a team is essential.
- Must be a quick learner and have a willingness to learn new skills.
- Must be willing to work additional hours to complete job.
- Occasional overnight stays are required.
- Must be able to work well under pressure.
- IT Skills are required.
- Ability to do light welding is an advantage, but not necessary.
Engineer Field Engineering in Peterborough employer: Combilift
Join our dynamic team as a Field Service Engineer in the south of England, where you will be part of a supportive work culture that prioritises employee growth and development. We offer a highly competitive compensation package, including overtime opportunities and a contributory pension scheme, ensuring that your hard work is recognised and rewarded. With a focus on customer satisfaction and high standards of service, you'll have the chance to make a meaningful impact while enjoying the benefits of working with a leading company in the materials handling industry.
StudySmarter Expert Advice🤫
We think this is how you could land Engineer Field Engineering in Peterborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, attend industry events, and join relevant online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Familiarise yourself with Combilift and their services, so you can show off your knowledge and enthusiasm during the interview. We want to see that you’re genuinely interested!
✨Tip Number 3
Practice your problem-solving skills! As an engineer, you'll need to demonstrate your ability to diagnose and fix issues on the spot. Consider mock interviews or technical assessments to sharpen those skills before the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board!
We think you need these skills to ace Engineer Field Engineering in Peterborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your relevant experience in maintenance and customer service, and don’t forget to mention any specific skills like electrical or hydraulic knowledge that match what we’re looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. Keep it concise but engaging – we want to see your personality!
Show Off Your Communication Skills:Since good communication is key in this role, make sure your application reflects that. Use clear language and structure your documents well. This will show us that you can communicate effectively with customers and colleagues alike.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Combilift
✨Know Your Stuff
Make sure you brush up on your mechanical, hydraulic, and electrical knowledge. Familiarise yourself with materials handling equipment and be ready to discuss your past experiences in maintenance or service roles. This will show that you're not just a good fit for the role but also genuinely interested in the work.
✨Show Off Your Customer Skills
Since this role involves customer interaction, prepare examples of how you've provided excellent customer service in the past. Think about times when you resolved issues or built strong relationships with clients. This will demonstrate your ability to maintain high standards of customer care.
✨Be Ready for Practical Questions
Expect technical questions or scenarios related to fault diagnosis and repair. Practice explaining your thought process when troubleshooting issues. This will help you convey your problem-solving skills effectively during the interview.
✨Dress the Part
As a potential Company Ambassador, your presentation matters. Dress smartly and professionally for the interview. This not only shows respect for the interviewers but also reflects your understanding of the importance of personal presentation in the field.
