At a Glance
- Tasks: Provide top-notch maintenance and support for materials handling equipment across the UK.
- Company: Join a dynamic team at a leading engineering company with a focus on customer satisfaction.
- Benefits: Competitive salary, overtime opportunities, contributory pension scheme, and professional development.
- Other info: Enjoy a role with travel opportunities and potential for career growth.
- Why this job: Be part of a fast-paced environment where your skills make a real difference to customers.
- Qualifications: Experience in mechanical, hydraulic, or electrical engineering; customer-facing skills are a must.
The predicted salary is between 30000 - 40000 € per year.
We are seeking highly motivated, skilled and experienced individuals to join our UK Corporate Account Field Service Team and work in a fast-paced, dynamic environment, to support our ever expanding business. This role will help to deliver the highest possible level of maintenance, service, engineering support and customer care. We are looking to hire engineers located in the south of England for regional based roles.
Responsibilities & Duties:
- Carry out scheduled Preventative maintenance and servicing of materials handling equipment
- Fault diagnosis & repair of materials handling equipment
- Liaising with Combilift support functions, with regards to issues identified in the field
- Accurately complete service reports & job sheets via Combilift support systems
- Ensure accurate identification & timely ordering of parts via Combilift support systems
- Return of parts where appropriate through Combilift processes and procedures
- Carry out all repair and service work in line with relevant Service Level Agreements and Combilift standards ensuring the highest possible level of customer satisfaction
- Ensuring customer relationships are maintained through high standards of customer service, communication and personal presentation
- Travel as necessary
- Overtime where required
- Ensure all company and customer health and safety procedures are adhered to
- Ensure company vehicle is maintained and well presented at all times
- Van stock levels to be managed accurately
- Act as a Company Ambassador at all times ensuring the highest standards of presentation are met
- To visit the Combilift factory/HQ as required
Working Hours: 40 hours per week
Salary: Highly competitive compensation package in line with market, experience and skill set. Overtime opportunities. Contributory UK pension scheme.
Person Specification:
We are looking for electrical, hydraulic & mechanically biased engineers from all types of maintenance/service background specifically forklift, mobile plant, general automotive technicians, HGV, agricultural or ex forces military vehicle engineers. The ideal candidate will hold a clean driving license. They will also have experience of working in a customer facing environment and be used to working unsupervised.
Qualifications / Skills:
- Mechanical/Engineering/Hydraulic/Electrical knowledge and experience is required.
- Knowledge of Combilift products is an advantage but not essential. Product training will be given.
- Good communication skills are essential.
- Ability to work both, as an individual and as part of a team is essential.
- Must be a quick learner and have a willingness to learn new skills.
- Must be willing to work additional hours to complete job.
- Occasional overnight stays are required.
- Must be able to work well under pressure.
- IT Skills are required.
- Ability to do light welding is an advantage, but not necessary.
Field Services Engineer in Northampton employer: Combilift
As a Field Services Engineer with us, you will join a dynamic and supportive team dedicated to delivering exceptional service in the materials handling sector. Our company fosters a culture of continuous learning and professional growth, offering competitive compensation, a contributory pension scheme, and opportunities for overtime. Located in the south of England, we pride ourselves on maintaining strong customer relationships and providing our employees with the tools and training necessary to excel in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Field Services Engineer in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work with materials handling equipment. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance for an interview or a meet-up, bring along examples of your past work or projects. This is your time to shine and demonstrate how you can deliver top-notch service and support.
✨Tip Number 3
Be proactive! If you see a company you want to work for, don’t wait for them to post a job. Reach out directly through our website and express your interest. You never know, they might just create a role for someone as talented as you!
✨Tip Number 4
Stay positive and persistent! Job hunting can be tough, but keep your chin up. Follow up on applications and interviews, and always ask for feedback. It shows you're keen and ready to learn, which is exactly what employers love to see.
We think you need these skills to ace Field Services Engineer in Northampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Services Engineer role. Highlight your relevant experience in maintenance and customer service, and don’t forget to mention any specific skills like electrical or hydraulic knowledge that match what we’re looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. Keep it concise but engaging – we want to see your personality!
Show Off Your Communication Skills:Since good communication is key in this role, make sure your application reflects that. Use clear language and structure your documents well. This will show us that you can communicate effectively with customers and colleagues alike.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to see more about our company culture while you’re at it!
How to prepare for a job interview at Combilift
✨Know Your Stuff
Make sure you brush up on your mechanical, hydraulic, and electrical knowledge. Familiarise yourself with materials handling equipment and be ready to discuss your past experiences in maintenance or service roles. This will show that you're not just a good fit for the role but also genuinely interested in the work.
✨Show Off Your Customer Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've provided excellent customer service in the past. Think about times when you resolved issues or built strong relationships with clients. This will demonstrate your ability to maintain high standards of customer care.
✨Be Ready for Problem-Solving
Expect to face some technical questions or scenarios during the interview. Practice articulating your thought process when diagnosing faults or repairing equipment. Showing that you can think on your feet and come up with solutions will impress the interviewers.
✨Dress the Part
As a potential Company Ambassador, your presentation matters. Dress smartly and professionally for the interview. This not only reflects well on you but also aligns with the company's standards of personal presentation. First impressions count!
