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- Tasks: Provide top-notch maintenance and service for forklift equipment in a dynamic environment.
- Company: Join a leading company in materials handling with a focus on customer satisfaction.
- Benefits: Competitive pay, opportunities for overtime, and training provided.
- Why this job: Be part of a team that values innovation and customer care while developing your engineering skills.
- Qualifications: Experience in mechanical, hydraulic, or electrical engineering; customer-facing skills are a must.
- Other info: Enjoy a fast-paced role with potential for career growth and learning new technologies.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a highly motivated, skilled and experienced Forklift Field Service Engineer to join our UK Corporate Account Field Service Team and work in a fast-paced, progressive, dynamic environment, to support our expanding business. This role will help to deliver the highest possible level of maintenance, service, engineering support and customer care.
The duties of the role will include but are not limited to the following:
- Carry out scheduled preventative maintenance and servicing of materials handling equipment
- Fault diagnosis and repair of materials handling equipment
- Liaising with Combilift support functions regarding issues identified in the field
- Accurately complete service reports and job sheets via Combilift support systems
- Ensure accurate identification and timely ordering of parts via Combilift support systems
- Return of parts where appropriate through Combilift processes and procedures
- Carry out all repair and service work in line with relevant Service Level Agreements and Combilift standards ensuring the highest possible level of customer satisfaction
- Ensuring customer relationships are maintained through high standards of customer service, communication and personal presentation
- Travel as necessary
- Overtime where required
- Ensure all company and customer health and safety procedures are adhered to
- Ensure company vehicle is maintained and well presented at all times
- Van stock levels to be managed accurately
- Act as a Company Ambassador at all times ensuring the highest standards of presentation are met
- To visit the Combilift factory/HQ as required
Person Specification:
We are looking for electrical, hydraulic and mechanically biased engineers from all types of maintenance/service background specifically forklift, mobile plant, general automotive technicians, HGV, agricultural or ex-forces military vehicle engineers. The ideal candidate will hold a clean driving license. They will also have experience of working in a customer facing environment and be used to working unsupervised.
Qualifications / Skills:
- Mechanical/Engineering/Hydraulic/Electrical knowledge and experience is required.
- Knowledge of Combilift products is an advantage but not essential. Product training will be given.
- Good communication skills are essential.
- Ability to work both individually and as part of a team is essential.
- Must be a quick learner and have a willingness to learn new skills.
- Must be willing to work additional hours to complete job.
- Occasional overnight stays are required.
- Must be able to work well under pressure.
- IT skills are required.
- Ability to do light welding is an advantage, but not necessary.
Field Services Engineer in North East employer: Combilift
Contact Detail:
Combilift Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer in North East
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work with materials handling equipment. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your knowledge of electrical, hydraulic, and mechanical systems during interviews. Bring examples of past work or projects that highlight your problem-solving abilities in real-world scenarios.
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly through our website and express your interest. Sometimes, showing enthusiasm can land you an interview before a position is even listed!
✨Tip Number 4
Prepare for the unexpected! Field service roles can be unpredictable, so practice answering questions about how you handle pressure and customer interactions. Being ready to share your experiences will set you apart from other candidates.
We think you need these skills to ace Field Services Engineer in North East
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Services Engineer role. Highlight your relevant experience with materials handling equipment and any customer-facing roles you've had. We want to see how your skills match what we're looking for!
Show Off Your Skills: In your application, don’t just list your qualifications—show us how you’ve used them in real-world situations. Whether it’s fault diagnosis or maintaining high customer service standards, we love seeing practical examples of your skills in action.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status. Plus, we love seeing candidates who take the initiative to apply directly!
How to prepare for a job interview at Combilift
✨Know Your Stuff
Make sure you brush up on your mechanical, hydraulic, and electrical knowledge. Familiarise yourself with common issues in forklift maintenance and service. Being able to discuss specific examples from your past experience will show that you're not just a textbook engineer but someone who can think on their feet.
✨Customer Service is Key
Since this role involves a lot of customer interaction, be prepared to talk about how you've handled customer relationships in the past. Share examples where you went above and beyond to ensure customer satisfaction. This will demonstrate your commitment to high standards of service.
✨Show Off Your Problem-Solving Skills
Prepare to discuss how you approach fault diagnosis and repair. Think of a challenging situation you've faced in the field and how you resolved it. This will highlight your ability to work unsupervised and under pressure, which is crucial for this role.
✨Be Ready to Learn
Express your willingness to learn about Combilift products and any new skills required for the job. Mention any relevant training or certifications you've completed, and show enthusiasm for ongoing development. This attitude will resonate well with the interviewers looking for a motivated team member.
