At a Glance
- Tasks: Provide top-notch maintenance and service for forklift equipment in a dynamic environment.
- Company: Join a leading company in materials handling with a focus on customer satisfaction.
- Benefits: Competitive pay, opportunities for overtime, and a supportive team culture.
- Other info: Enjoy a fast-paced role with opportunities for learning and career growth.
- Why this job: Make a real difference by ensuring equipment runs smoothly and customers are happy.
- Qualifications: Experience in mechanical, hydraulic, or electrical engineering; customer-facing skills are a must.
The predicted salary is between 30000 - 42000 € per year.
We are seeking a highly motivated, skilled and experienced Forklift Field Service Engineer to join our UK Corporate Account Field Service Team and work in a fast-paced, progressive, dynamic environment, to support our expanding business. This role will help to deliver the highest possible level of maintenance, service, engineering support and customer care.
The duties of the role will include but are not limited to the following:
- Carry out scheduled preventative maintenance and servicing of materials handling equipment
- Fault diagnosis and repair of materials handling equipment
- Liaising with Combilift support functions regarding issues identified in the field
- Accurately complete service reports and job sheets via Combilift support systems
- Ensure accurate identification and timely ordering of parts via Combilift support systems
- Return of parts where appropriate through Combilift processes and procedures
- Carry out all repair and service work in line with relevant Service Level Agreements and Combilift standards ensuring the highest possible level of customer satisfaction
- Ensuring customer relationships are maintained through high standards of customer service, communication and personal presentation
- Travel as necessary
- Overtime where required
- Ensure all company and customer health and safety procedures are adhered to
- Ensure company vehicle is maintained and well presented at all times
- Van stock levels to be managed accurately
- Act as a Company Ambassador at all times ensuring the highest standards of presentation are met
- To visit the Combilift factory/HQ as required
Person Specification:
We are looking for electrical, hydraulic and mechanically biased engineers from all types of maintenance/service background specifically forklift, mobile plant, general automotive technicians, HGV, agricultural or ex-forces military vehicle engineers. The ideal candidate will hold a clean driving license. They will also have experience of working in a customer-facing environment and be used to working unsupervised.
Qualifications / Skills:
- Mechanical/Engineering/Hydraulic/Electrical knowledge and experience is required.
- Knowledge of Combilift products is an advantage but not essential. Product training will be given.
- Good communication skills are essential.
- Ability to work both individually and as part of a team is essential.
- Must be a quick learner and have a willingness to learn new skills.
- Must be willing to work additional hours to complete the job.
- Occasional overnight stays are required.
- Must be able to work well under pressure.
- IT skills are required.
- Ability to do light welding is an advantage, but not necessary.
Field Services Engineer employer: Combilift
Join our dynamic UK Corporate Account Field Service Team as a Forklift Field Service Engineer, where you'll thrive in a fast-paced environment that prioritises employee growth and development. We offer competitive benefits, a supportive work culture, and the opportunity to enhance your skills through comprehensive training, all while ensuring you maintain strong customer relationships and deliver exceptional service. With a commitment to health and safety, and a focus on teamwork, we provide a rewarding workplace that values your contributions and fosters professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Field Services Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work with materials handling equipment. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your knowledge of electrical, hydraulic, and mechanical systems during interviews. Bring examples of past work or projects that highlight your problem-solving abilities in real-world scenarios.
✨Tip Number 3
Be proactive! If you see a company you want to work for, don’t wait for them to post a job. Reach out directly through our website and express your interest. Sometimes, creating your own opportunity is the best way to land that dream job.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your commitment to excellent customer service, which is key in this field.
We think you need these skills to ace Field Services Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Services Engineer role. Highlight your relevant experience with materials handling equipment and any customer-facing roles you've had. We want to see how your skills match what we're looking for!
Show Off Your Skills:In your cover letter, don’t just list your qualifications—show us how you’ve used them in real situations. Talk about your mechanical, electrical, or hydraulic knowledge and how it’s helped you solve problems in the past. We love a good story!
Be Professional:Remember, first impressions count! Make sure your application is well-formatted and free of typos. We’re looking for someone who pays attention to detail, so let that shine through in your written application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy—just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Combilift
✨Know Your Stuff
Make sure you brush up on your mechanical, hydraulic, and electrical knowledge. Familiarise yourself with common issues in forklift maintenance and service. Being able to discuss specific examples from your past experience will show that you're not just a textbook engineer but someone who can think on their feet.
✨Show Off Your Customer Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to ensure customer satisfaction, as this will demonstrate your commitment to maintaining strong relationships.
✨Get Familiar with Combilift
While knowledge of Combilift products isn't essential, it’s definitely a plus. Do some research on their equipment and services. This will not only help you answer questions more effectively but also show your enthusiasm for the role and the company.
✨Prepare for Practical Scenarios
Expect to face practical scenarios or technical questions during the interview. Brush up on fault diagnosis and repair techniques relevant to materials handling equipment. Practising how you would approach these situations can give you the confidence to tackle any technical questions thrown your way.
