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- Tasks: Support sales and technical teams, troubleshoot issues, and assist customers with technical expertise.
- Company: Join ComAp, a leader in smart control solutions for sustainable energy systems.
- Benefits: Enjoy a competitive salary, performance bonuses, work-life balance, and development programs.
- Other info: Flexible travel opportunities and a friendly interview process to showcase your true self.
- Why this job: Be part of exciting global projects and collaborate with innovative minds in energy management.
- Qualifications: Bachelor's degree in Electrical/Electronic Engineering or relevant experience; 2 years in a similar role.
The predicted salary is between 36000 - 60000 £ per year.
Technical Support & Commissioning Engineer
Become our colleague and be part of aglobal organization which contributes toshaping the future of global energy systems.
The key role is supporting the sales and technical teams tocommunicate with our customers, providing pre-sales support, customer liaison, technical expertise and commissioning.
Technical Support & Troubleshooting
- Provide daily technical support for aselected range of configurable controllers and accessories (engine control, hybrid, marine, gas, etc.).
- Assist customers and distributors through email, phone, and occasional on-site visits.
- Troubleshoot and resolve technical issues using simulators and real-world testing environments.
Application Development & Testing
- Collaborate with senior engineers todesign solutions for customer applications.
- Contribute toprojects as asupporting technical contact.
Training & Enablement
- Support the delivery of hands-on and online training sessions
- Promote knowledge sharing within the organization
Cross-functional Collaboration
- Work with Sales, Product Management, and Engineering toescalate and resolve customer issues.
- Provide customer feedback tointernal teams tosupport product development and improvement.
What makes you agreat fit:
- Bachelor’s degree or diploma in Electrical/Electronic Engineering or arelated field – or significant hands-on experience in arelevant industry
- Minimum of 2 years’ experience in asimilar or related role
- Solid knowledge of gensets, synchronization, electrical engineering, and automation/PLC systems
- Familiarity with ComAp products and tools is amajor advantage
- Proactive, goal-oriented, and dependable personality
- Strong customer focus with acollaborative team spirit
- Flexibility totravel domestically and occasionally internationally, as travel is an inherent part of this position
What we offer and why you should join us:
- Competitive salary plus aperformance-based bonus
- Work life balance
- Possibility of company car
- Development programs for employees
- The chance toparticipate in exciting projects of aglobal as well as regional character
If you think that this is what you were looking for, send us your CV and contact details, and let’s take this conversation tothe next level.
ComAp designs and delivers smart control solutions for power generation and energy management that empower the world’s transition tosustainable energy. By combining our expertise, innovative mindset and new technologies, we build highly flexible, intuitive and scalable solutions that support our customer’s power control needs anytime, anywhere.
Our process
1
Friendly interview
1
Friendly interview
Job interviews sometimes can feel like first dates, and we want you tofeel comfortable toshow us your true self, skills and expertise. Your first interview will be with our HR team and we will want tolearn more about you, your experiences and career goals.
2
Second Interview & Practical task
2
Second Interview & Practical task
You\’ll get more insights about your specific role from your hiring manager and some of your future colleagues. We may want tosee your expertise in action, so there will be apractical task coming your way. We’ll be there every step of the way toguide you and answer any questions.
3
Follow-up
3
Follow-up
We make the whole process insightful for all parties, but also brief toensure our candidates don\’t have towait for along time for feedback. After you have completed the interviews and task, we will review the results and inform you about the final decision.
Filter through our job openings and find arole that will suit you. If you don\’t find anything that matches your interests, drop us aline and let us know afew things about you. We might have an upcoming opening that is suited to your skills and ambitions.
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Technical Support & Commissioning Engineer United Kingdom and Northern Ireland employer: ComAp Group
Contact Detail:
ComAp Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support & Commissioning Engineer United Kingdom and Northern Ireland
✨Tip Number 1
Familiarise yourself with ComAp products and tools, as having a solid understanding of these will give you an edge during the interview process. Consider exploring online resources or forums where current users discuss their experiences and troubleshooting techniques.
✨Tip Number 2
Brush up on your technical knowledge related to gensets, synchronization, and PLC systems. Being able to speak confidently about these topics will demonstrate your expertise and readiness for the role.
✨Tip Number 3
Prepare to showcase your problem-solving skills during the practical task in the second interview. Think of specific examples from your past experience where you successfully resolved technical issues, as this will highlight your hands-on capabilities.
✨Tip Number 4
Emphasise your collaborative spirit and customer focus during interviews. Be ready to discuss how you've worked with cross-functional teams in the past and how you can contribute to enhancing customer satisfaction in this role.
We think you need these skills to ace Technical Support & Commissioning Engineer United Kingdom and Northern Ireland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical support and commissioning. Emphasise your knowledge of electrical engineering, gensets, and any familiarity with ComAp products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your problem-solving skills and customer focus, as well as your ability to work collaboratively.
Highlight Relevant Skills: In your application, clearly outline your technical skills, such as troubleshooting and application development. Include any hands-on experience you have in similar roles, especially if it involves automation or PLC systems.
Prepare for Interviews: Anticipate questions related to your technical expertise and customer interaction. Be ready to discuss past experiences where you successfully resolved technical issues or contributed to team projects.
How to prepare for a job interview at ComAp Group
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of gensets, synchronization, and electrical engineering. Be prepared to discuss specific technical issues you've encountered in the past and how you resolved them.
✨Show Your Customer Focus
Since this role involves a lot of customer interaction, be ready to share examples of how you've successfully supported customers in previous roles. Highlight your ability to communicate complex technical information clearly.
✨Prepare for Practical Tasks
Expect a practical task during the second interview. Familiarise yourself with ComAp products and tools, as well as any relevant simulators or testing environments that may be used in the role.
✨Be Ready to Collaborate
This position requires cross-functional collaboration. Think of examples where you've worked effectively with sales, product management, or engineering teams to resolve issues or improve processes.