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For Companies At a Glance
- Tasks: Support sales and technical teams, troubleshoot issues, and assist customers with technical expertise.
- Company: Join ComAp Group, a global leader in shaping future energy systems.
- Benefits: Enjoy a competitive salary, performance bonuses, work-life balance, and development programs.
- Why this job: Be part of exciting global projects and collaborate with a dynamic team.
- Qualifications: Bachelor’s degree in Electrical/Electronic Engineering or relevant experience; 2 years in a similar role.
- Other info: Flexibility to travel is required for this position.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join to apply for the Technical Support & Commissioning Engineer role at ComAp Group.
Become our colleague and be part of a global organization which contributes to shaping the future of global energy systems.
The key role is supporting the sales and technical teams to communicate with our customers, providing pre-sales support, customer liaison, technical expertise and commissioning.
Your main responsibilities will be:
- Technical Support & Troubleshooting: Provide daily technical support for a selected range of configurable controllers and accessories (engine control, hybrid, marine, gas, etc.). Assist customers and distributors through email, phone, and occasional on-site visits. Troubleshoot and resolve technical issues using simulators and real-world testing environments.
- Application Development & Testing: Collaborate with senior engineers to design solutions for customer applications. Contribute to projects as a supporting technical contact.
- Training & Enablement: Support the delivery of hands-on and online training sessions; Promote knowledge sharing within the organization.
- Cross-functional Collaboration: Work with Sales, Product Management, and Engineering to escalate and resolve customer issues. Provide customer feedback to internal teams to support product development and improvement.
What makes you a great fit
- Bachelor’s degree or diploma in Electrical/Electronic Engineering or a related field – or significant hands-on experience in a relevant industry
- Minimum of 2 years’ experience in a similar or related role
- Solid knowledge of gensets, synchronization, electrical engineering, and automation/PLC systems
- Familiarity with ComAp products and tools is a major advantage
- Proactive, goal-oriented, and dependable personality
- Strong customer focus with a collaborative team spirit
- Flexibility to travel domestically and occasionally internationally, as travel is an inherent part of this position
What we offer and why you should join us
- Competitive salary plus a performance-based bonus
- Work life balance
- Possibility of company car
- Development programs for employees
- The chance to participate in exciting projects of a global as well as regional character
If you think that this is what you were looking for, send us your CV and contact details, and let’s take this conversation to the next level.
Seniority level
- Associate
Employment type
- Full-time
Industries
- Oil and Gas; Electric Power Generation
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Technical Support & Commissioning Engineer employer: ComAp Group
Contact Detail:
ComAp Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support & Commissioning Engineer
✨Tip Number 1
Familiarise yourself with ComAp products and tools. Understanding their specific technologies will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of ComAp Group. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to discuss real-world troubleshooting scenarios. Being able to articulate your problem-solving process and how you've handled technical issues in the past will set you apart from other candidates.
✨Tip Number 4
Showcase your collaborative skills. Since the role involves cross-functional collaboration, be ready to share examples of how you've successfully worked with different teams to achieve common goals.
We think you need these skills to ace Technical Support & Commissioning Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical support and engineering. Emphasise any hands-on experience with gensets, synchronization, and automation systems, as well as your familiarity with ComAp products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the energy sector and your customer-focused approach. Mention specific examples of how you've successfully resolved technical issues or collaborated with teams in previous roles.
Highlight Relevant Skills: In your application, clearly outline your technical skills, such as troubleshooting, application development, and training capabilities. Make sure to mention your ability to work cross-functionally with sales and engineering teams.
Showcase Your Flexibility: Since travel is a part of the role, include any relevant experiences that demonstrate your flexibility and willingness to travel for work. This could be previous job roles or projects that required travel.
How to prepare for a job interview at ComAp Group
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of gensets, synchronization, and electrical engineering. Be prepared to discuss specific technical issues you've encountered in the past and how you resolved them.
✨Showcase Your Customer Focus
Since this role involves a lot of customer interaction, think of examples where you've successfully supported customers or resolved their issues. Highlight your communication skills and ability to work collaboratively with teams.
✨Demonstrate Problem-Solving Skills
Be ready to tackle hypothetical troubleshooting scenarios during the interview. Show how you approach problems methodically and use both simulators and real-world testing environments to find solutions.
✨Express Your Willingness to Learn
Mention your eagerness to learn about ComAp products and tools, especially if you're not already familiar with them. This shows that you're proactive and willing to grow within the company.