At a Glance
- Tasks: Drive product strategy for online safety and manage development across teams.
- Company: Join Ofcom, the UK's communications regulator, making a real impact.
- Benefits: Flexible working hours, competitive salary, and a commitment to diversity.
- Other info: Opportunity for career growth in a dynamic and inclusive workplace.
- Why this job: Be part of a mission to create a safer online environment for everyone.
- Qualifications: Experience in product management and strong communication skills required.
The predicted salary is between 49500 - 60500 £ per year.
- Closing Date
- Closing
- Date: 18/09/2026 Group: Online Safety
- Group
- Management
- Level: Senior
- Associate
- Job
- Type: Fixed Term (Fixed Term)
- Job
Description: Please note that this role will close at 00:01 on Friday 18 September, and therefore we advise getting your application in by no later than midnight on Thursday 17 September.
About Ofcom
About Ofcom As the UK’s communications regulator, we’re delivering vital work to make communications work for everyone.
Our work covers everything from phones and broadband, through to online safety, TV and radio, the postal service, and wireless devices.
We need people of all backgrounds, skill sets, and experiences to help us achieve our ambitions on behalf of the British public.
About the team you’ll be part of
The Online Safety Group’s purpose is to ensure UK citizens have a safer life online, using the duties set out in the Online Safety Act 2023.
The Group leads engagement with a broad range of technology companies, including some of the biggest in the world, and works with functional teams across Ofcom to ensure the aims of the regime are met.
The OS product team is part of a new function, the Online Safety Data and Intelligence (OSDI) team, which acts as the central hub for data strategy and insight across the Online Safety Group.
The OS Product Team is accountable for driving the product strategy and roadmap to enable intelligence-led decisions by the broader Online Safety Group.
This team, through both product expertise and cross-functional collaboration, creates user-driven, sustainable solutions that optimize for speed, quality and cost.
The team plays a crucial role in supporting Ofcom's mission to ensure a safer digital life in the UK by leveraging technology and data to inform decision-making and drive impactful outcomes.
The purpose and scope of the role
At Ofcom, we’re committed to making the UK a safer place to be online.
The Online Safety Programme aims to promote better risk management and governance, protect children, reduce illegal and harmful content online, embed safety by design in tech firms, and drive platform transparency and accountability.
It is high profile work, driving real change to people’s experience online, and subject to extensive public scrutiny.
This OS Senior Product Manager reports to the OS Product Principal, managing the strategic direction, development, and delivery of online safety products.
You will use effective product management, problem-solving, communication and stakeholder engagement skills to maintain and deliver the product strategy, influencing cross-functional teams, and ensuring value for money through budget management.
The role holder will be responsible for driving the internal tooling strategy for Online Safety and representing product work in cross-functional forums.
The role will also contribute to the OS data strategy, as well as how OS integrates the use of AI in both tooling and business processes.
This is an 18 month fixed-term contract.
- Your Key Responsibilities
- Product and Data Strategy: Manage comprehensive product roadmaps and strategic frameworks.
- Support delivery of a strategic vision, identifying emerging needs and opportunities, and monitoring OKR progress to align with organisational objectives.
- Represent product work in cross-functional forums, enabling cultural and organizational change.
- Support definition of and align the Data strategy and AI strategy for Online Safety with organizational goals.
- Product Development: Manage the online safety product development programme across both the product team and the Online Safety Group and its delivery partners.
- Coordinate resources, operational needs and cross-functional constraints for smooth product development.
- Team Leadership: Build, mentor, and lead junior colleagues
- Stakeholder Engagement: Engage with internal stakeholders and communicate product strategy and desired outcomes.
- Build strong relationships to facilitate collaboration and advocacy for product initiatives.
- Manage project dependencies and solve problems cross-functionally to mitigate risks to delivery
- Demonstrate the value of product across the organization through reliable, robust delivery
- Data-Driven Decision Making: Utilize data analytics and user feedback to inform product decisions.
- Implement user testing and methodologies to validate and improve solutions.
- Ensure robust metrics and KPIs to measure product performance.
- Budget Management/Commercial Acumen: Manage a project budget and ensure value delivery for product operations and deliverables.
- The skills, knowledge and experience you’ll need for success
- Technical knowledge, skills. and experience: Demonstrated delivery in product management through both standard methodologies and creative solutions.
- Understanding of system architecture, APIs and data warehouses
- Familiarity with AI/ML technologies and prompt engineering.
- Knowledge of data analytics and user feedback methodologies.
Desirable skills
- Familiarity with cross-organizational data strategies
- Proficiency in design and wireframing tools
- Experience working with technology and data science teams.
- Grade-Based skills
- Building solutions: Develop and implement sustainable product and processes solutions
- Execute plans: Organise tasks and set clear goals, managing resources widely, while keeping an eye on process.
- Expertise in project management disciplines.
- Ability to organise work effectively.
- Harmonising Work: Work effectively with others, creating an honest team environment and sharing valuable information and resources.
- Articulating Ideas: Excellent communication skills, both oral and written, with the ability to convey complex information to both technical and non-technical audiences.
- Channelling influence: Able to build strong relationships and influence stakeholders at every level.
- Inclusive hiring at Ofcom
At Ofcom, our mission is clear: to make communications work for everyone.
To achieve that, our people must reflect the diversity of the UK, in background, identity and experience.
We believe innovation thrives when difference is valued and everyone feels empowered to contribute their ideas and perspectives.
That’s why we welcome colleagues of all ethnicities and races, sexes, genders and gender identities, sexual orientations, ages, faiths and beliefs, and those with apparent and non‑apparent disabilities.
We value socio‑economic diversity, life experience and neurodiversity too.
Whether you’re a carer, a parent, a veteran, or re‑entering work after time away, your voice and perspective matter here.
Flexibility is at the heart of how we work because we want you to thrive in a way that suits you best.
Most roles can therefore be adapted for part‑time hours, job shares, or other flexible arrangements.
Learn more about our Rewards, Benefits and Wellbeing on our careers page.
As a proud Disability Confident Leader, we guarantee interviews for disabled applicants who meet the essential criteria for a role.
You can read more about this commitment here.
Whoever you are, whatever your story, you belong at Ofcom.
We make communications work for everyone
We make communications work for everyone.
As the UK’s communications regulator, we’re delivering vital work that helps keep the UK connected and shapes the future of how we’ll stay connected with each other.
Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices.
And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.
Ofcom’s remit
Ofcom’s remit is huge – we keep UK citizens and consumers safe from harm and ensure they receive the best possible service from their communications providers.
Find out more about Ofcom
Find out more about Ofcom, where we operate, and the different types of work we do to keep the country connected.
At Ofcom we are determined to do all we can to promote diversity and equality inside our organisation and in the wider sectors we regulate.
Diversity and equality are fundamental to achieving our purpose to make communications work for everyone.
We need to make the best decisions for all UK consumers and citizens.
To do this, it is essential that all levels of our organisation are diverse and foster an inclusive culture.
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Senior Associate, Product Management employer: COM1000 Office of Communications
At Ofcom, we pride ourselves on being an excellent employer, offering a unique opportunity for aspiring engineers to develop their skills in a supportive and innovative environment. Our work culture fosters collaboration and continuous learning, with regular training sessions and the chance to gain hands-on experience with cutting-edge technology. Located in the South of England, our team is dedicated to ensuring that you not only grow professionally but also enjoy a fulfilling career path while contributing to the vital work of spectrum management.
Contact Details:
COM1000 Office of Communications Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Associate, Product Management
✨Connect with Product Management Communities
Dive into online communities like Product School or Mind the Product. Engage in discussions, share your insights, and ask questions. This can help you build relationships and visibility in the product management scene, plus you might hear about temp roles before they even get posted!
✨Attend Industry Meetups and Workshops
Check out local meetups or workshops specifically targeted at product management. These gatherings are prime spots to meet hiring managers and fellow practitioners. Plus, they often lead to connections that can help you land temporary roles.
✨Showcase Your Work with a Portfolio
Even if you're after a temporary gig, having a solid portfolio is key! Include case studies of past projects, highlighting your role and how you drove product success. Use platforms like Behance to display your work visually.
✨Apply Directly on Company Websites
When you spot a temp role like Senior Associate, Product Management at COM1000 Office of Communications, go straight to their website to apply. Direct applications often have a better chance of standing out since they show commitment. It's worth the extra effort, trust us!
We think you need these skills to ace Senior Associate, Product Management
Some tips for your application 🫡
Show Off Your Product Sense:In product management, we want to see your understanding of user needs and business value. When you're crafting your CV and cover letter, highlight specific products you've worked on, the methodologies you used, and how those experiences shaped your product sense. If you have insights into user journey mapping, competitive analysis, or product lifecycle, make sure to feature them!
Highlight Relevant Experience:For a temporary role, employers often look for candidates who can hit the ground running. Make sure your written application showcases not just your past roles, but also specific outcomes you've driven. Don't shy away from using metrics—how did your contributions impact the product or team? We love when you quantify your achievements!
Be Ready to Adapt:Temporary positions can often lead to quick changes in direction. In your cover letter, convey your adaptability and eagerness to learn. Mention any experiences where you’ve had to pivot or adjust your approach to meet project goals. Talk about how you thrive in dynamic environments—it'll really resonate with us at COM1000 Office of Communications!
Link to Your Portfolio:If you've worked on product roadmaps, user stories, or any visualisations, link to your portfolio in your application. Even a personal project that demonstrates your skills as a product manager can show your proactive approach. It's a great way for us to see your work in action and understand your style. And remember, apply through our website to make it easier for us to find you!
How to prepare for a job interview at COM1000 Office of Communications
✨Show Off Your Product Knowledge
Make sure we can discuss the product lifecycle with confidence! Be ready to showcase your understanding of key concepts in product management, such as roadmap planning and user research. We want to hear about any tools you're familiar with, like JIRA or Trello, as they’re popular in this space!
✨Agile Mindset is Key
As a temporary role, they'll want us to hit the ground running. Brush up on Agile methodologies and be prepared for scenario-based questions where you might need to demonstrate how you'd handle shifting priorities or tight deadlines. Show that you can think on your feet and adapt quickly!
✨Bring Your Portfolio of Projects
If you've got any product projects up your sleeve—be it case studies or live examples—bring them along! For a temporary position, they’re going to want to see tangible results from your previous work, so don't hold back on demonstrating how you've made an impact in past roles.
✨Communicate Clearly and Concisely
They’ll be looking to see how you articulate your ideas, so practice your pitch! Make sure we can summarise complex product requirements into clear, understandable language. Being able to express yourself well is vital in product management, especially in a temporary role where quick collaboration is essential!
