TechHub ICT Support Analyst – Frontline IT & AV in Manchester

TechHub ICT Support Analyst – Frontline IT & AV in Manchester

Manchester Full-Time 44595 - 54505 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide top-notch ICT support and resolve tech issues for over 2,000 colleagues.
  • Company: Join Ofcom, a leading communications regulator with a vibrant work culture.
  • Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
  • Other info: Collaborate with external partners in a dynamic and supportive environment.
  • Why this job: Make a real difference by enhancing digital experiences for your colleagues.
  • Qualifications: A Level 3 ICT apprenticeship or equivalent experience is required.

The predicted salary is between 44595 - 54505 Β£ per year.

Ofcom is seeking a Tech Hub Support Analyst to deliver high-quality ICT support to over 2,000 colleagues across its London and regional offices.

The role focuses on resolving incidents, handling service requests, and promoting safe and effective use of digital tools.

You will work with Microsoft 365, SCCM/MDM, and AV systems, providing hands-on support and collaboration with external partners.

A Level 3 ICT apprenticeship or equivalent experience is essential.

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TechHub ICT Support Analyst – Frontline IT & AV in Manchester employer: COM1000 Office of Communications

At Ofcom, we pride ourselves on being an excellent employer, offering a unique opportunity for aspiring engineers to develop their skills in a supportive and innovative environment. Our work culture fosters collaboration and continuous learning, with regular training sessions and the chance to gain hands-on experience with cutting-edge technology. Located in the South of England, our team is dedicated to ensuring that you not only grow professionally but also enjoy a fulfilling career path while contributing to the vital work of spectrum management.

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Contact Details:

COM1000 Office of Communications Recruitment Team

We think you need these skills to ace TechHub ICT Support Analyst – Frontline IT & AV in Manchester

ICT Support
Incident Resolution
Service Request Handling
Microsoft 365
SCCM/MDM
AV Systems Support
Collaboration with External Partners