At a Glance
- Tasks: Lead quality and food safety management systems, ensuring compliance and continuous improvement.
- Company: Join Greencore, a leading UK convenience food creator with a vibrant culture.
- Benefits: Enjoy competitive salary, matched pension, life insurance, and exclusive employee discounts.
- Other info: Join a diverse team and receive on-the-job training to grow your skills.
- Why this job: Make a real impact in food safety while developing your career in a dynamic environment.
- Qualifications: Experience in food manufacturing and knowledge of HACCP and quality management systems required.
The predicted salary is between 40000 - 50000 £ per year.
Salary: Competitive salary
Benefits: Company share save scheme, Competitive matched pension contribution, Life insurance up to 4x salary
Location: Bourne, Lincolnshire
Ways of Working: Site based
Hours of work: Monday-Friday, 08.30-17.00
Contract Type: 12-Month Fixed Term Contract (Maternity Cover)
This role is based in Bourne at a site specialising in the preparation of fruit, leafy and dressed salads, noodles, and stir-fry mixes. The site employs over 1,300 people and is conveniently located just 16 miles from Peterborough and 12 miles from Spalding.
What you’ll be doing
The Technical Services Manager is responsible for overseeing the quality and food safety management systems across the site, ensuring full compliance with legal, customer, and industry standards. This includes ownership and continuous improvement of the Quality Management System (QMS), incorporating HACCP, TACCP, VACCP, allergen management, audit and compliance activities, customer, and product standards, and change control. The role also provides leadership to the Technical Services team, supporting the delivery of a quality-focused culture while ensuring effective management of complaints, coordination of KPI reporting, and maintenance of factory systems (e.g. Redzone, Olympus, and corrective action databases). In addition, the role oversees pest control, traceability systems, and cross-functional collaboration to support the consistent delivery of safe, compliant, and high-quality products, enabling the operational teams to maintain high standards.
Key Responsibilities
- Support and contribute to the continuous improvement of site food safety, quality, and compliance programmes, ensuring alignment with HACCP, TACCP, VACCP, allergen management, food safety legislation, and customer requirements.
- Provide oversight and guidance to the Technical team responsible for the Quality Management System (QMS), including compliance, audit readiness, traceability, pest control, customer complaints, KPI reporting, and continuous improvement.
- Support the Specification team in maintaining accurate product specifications, artwork, technical documentation, nutritional information, and labelling in line with customer and legislative standards.
- Assist the Technical Manager in managing customer relationships and technical matters, acting as a key point of contact during customer visits and audits.
- Support and coordinate internal, customer, regulatory, and third-party audits, helping to achieve positive outcomes and timely completion of corrective actions.
- Promote a quality-focused culture through collaborative change management, risk assessment, data review, and continuous improvement initiatives.
- Work closely with Production, NPD and Supply Chain, supporting these teams in delivering products that are safe, legal, and meet quality and customer expectations.
- Coach, mentor, and support the Technical Services team, encouraging strong performance, engagement, and alignment.
What we’re looking for:
Key Skills & Experience
- A dedicated and engaged team player who is committed to supporting the team and delivering strong results.
- Experience working within technical or quality roles in food manufacturing, FMCG, or fresh produce environments, with the ability to positively influence and support team performance.
- Good working knowledge of HACCP (Level 3 minimum, Level 4 desirable), along with an understanding of TACCP, VACCP, allergen management, food safety legislation, and traceability systems.
- Solid understanding of BRCGS standards, retailer codes of practice, customer specifications, nutritional requirements, and food labelling legislation.
- Experience supporting quality management systems, audits, compliance activities, and continuous improvement initiatives within a team environment.
- Ability to interpret technical data, recognise potential risks and trends, and contribute to the development of effective corrective and preventative actions.
Personal Attributes
- Comfortable working in a fast-paced, customer-focused manufacturing environment, with the flexibility to adapt to changing priorities.
- Resilient and able to manage a varied workload while maintaining attention to detail and a consistent approach to high standards.
- Friendly, approachable, and supportive, with the ability to build positive relationships and encourage team engagement.
- Confident communicator who can interact effectively with colleagues, customers, auditors, and senior stakeholders, with the ability to positively influence outcomes.
- Well organised and proactive, with the ability to manage multiple priorities and support audit and operational requirements.
- Competent in IT systems, including Microsoft Excel and customer portals, with the ability to use these tools to support team and business needs.
We truly put our people at the core and are proud of our diversity.
If this sounds like you, join us and grow with Greencore, and be a part of driving our future success.
What you’ll get in return
- Competitive salary and job-related benefits
- Holidays
- Competitive matched pension contribution
- Life insurance up to 4x salary
- Company share save scheme
- Exclusive Greencore employee discount platform
- Access to a full Wellbeing Centre platform
- Enhanced parental leave and menopause policies
At your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career.
Technical Services Manager (Maternity cover) employer: Com Laude
Greencore is an exceptional employer, offering a vibrant work culture in Bourne, Lincolnshire, where over 1,300 dedicated colleagues collaborate to create high-quality convenience food. With a strong focus on employee growth, competitive benefits including a matched pension contribution and life insurance, and a commitment to diversity and wellbeing, Greencore provides a supportive environment for those looking to make a meaningful impact in the food industry.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Services Manager (Maternity cover)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Greencore on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Greencore’s products and values. Be ready to discuss how your experience aligns with their focus on quality and food safety.
✨Tip Number 3
Show off your passion for food safety and quality management during interviews. Share specific examples of how you've improved processes in past roles. This will demonstrate that you're the right fit for the Technical Services Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Greencore team.
We think you need these skills to ace Technical Services Manager (Maternity cover)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Services Manager role. Highlight your experience in food safety, quality management systems, and any relevant certifications like HACCP. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about food safety and quality in manufacturing. Share specific examples of how you've contributed to continuous improvement in previous roles. We love a good story!
Show Off Your Team Spirit:We're all about teamwork here at Greencore. In your application, mention how you've worked collaboratively in past roles, especially in technical or quality environments. Let us know how you can contribute to our quality-focused culture!
Apply Through Our Website:Don't forget to apply through our website! It's the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your documents!
How to prepare for a job interview at Com Laude
✨Know Your HACCP Inside Out
As a Technical Services Manager, you'll need to demonstrate a solid understanding of HACCP principles. Brush up on your knowledge and be ready to discuss how you've applied these standards in previous roles. Think about specific examples where you ensured compliance and improved food safety.
✨Showcase Your Leadership Skills
This role involves leading a team, so be prepared to talk about your leadership style. Share experiences where you've coached or mentored team members, and how you fostered a quality-focused culture. Highlight any successful initiatives you've led that improved team performance.
✨Prepare for Technical Questions
Expect questions related to food safety legislation, allergen management, and quality management systems. Familiarise yourself with BRCGS standards and be ready to explain how you've navigated audits or compliance activities in the past. Use real-life scenarios to illustrate your expertise.
✨Engage with the Company’s Values
Greencore prides itself on its commitment to quality and teamwork. Research their mission and values, and think about how your personal attributes align with them. Be ready to discuss how you can contribute to their goal of making every day taste better while maintaining high standards.
