Technical Services Manager - Inbound Logistics (BIL)

Technical Services Manager - Inbound Logistics (BIL)

Full-Time 50000 - 60000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Manage inbound logistics, ensuring quality and compliance of raw materials and packaging.
  • Company: Join Greencore, a leading UK convenience food creator with a vibrant culture.
  • Benefits: Enjoy competitive salary, 25 days holiday, pension contributions, and exclusive discounts.
  • Other info: Be part of a team that values health, safety, and continuous improvement.
  • Why this job: Make a real impact in food safety and quality while working in a dynamic environment.
  • Qualifications: Experience in service supplier management and advanced HACCP skills required.

The predicted salary is between 50000 - 60000 € per year.

Why Greencore? Following the combination with Bakkavor in January 2026, we’re one of the UK’s leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we’re proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop.

Role Purpose: Manage the Technical Services function for inbound supply chain, this may include; Raw Materials, Packaging control, Quality Systems and Technical Administration. Interfacing and providing effective communication with group services, sites, suppliers and authorities.

Key Accountabilities:

  • Raw Materials: Inbound Logistics (BIL) is technically responsible for the inbound supply chain of raw materials, but must ensure all raw material product approvals, specs, and other standards are compliant before launch via BIL. Any issues should be proactively dealt with and escalated to the relevant technical manager.
  • Quality Management Systems: Manage and develop the Quality Management System across the BIL functions, ensuring that all QMS documentation is up to date, relevant & controlled and meets the requirements of accreditations held, legislation, industry standards and Greencore group. Where requirements for Inbound Supply chain are not specified, or not considered complete enough, then review customer, business and industry codes of practice (including AEO and other related areas) present proposals and actions to GM and Senior BIL team to ensure CI. Update QMS as appropriate, communicating to the business, central technical and sites effectively.
  • Inbound Supply Chain: Understand and apply relevant standards, codes of practice and ensure all legal requirements are achieved and maintained to ensure effective controls for assuring supply chain integrity and security. Including administration of relevant set up information for service suppliers and product controls through risk assessment. Communicating integrity controls for sites receiving materials through BIL operation.
  • Audit: To establish and maintain a process of internal auditing against the QMS to ensure compliance, actions are communicated and closed out within agreed timescales to drive standards and compliance. To establish or review and amend procedures as required by accreditations held, new business initiatives or new internal systems.
  • Management and support: Proactively participate in the Senior team, provide practical support across the different functional teams in BIL, to drive to promote a Quality Assurance culture in the business.
  • Communication: To positively communicate technical issues and horizon scan future concerns. To collate information relating to food issues / scares and similar events and communicate to Technical Management Team and other key business interfaces as required. Communication with GC Central technical function, Site Technical teams and BIL SLT.
  • HACCP: Analysis and implementation of appropriate controls for inbound supply chain, using risk assessment & HACCP protocols.
  • Health and Safety: To operate in a safe working manner and support the site/business on continuous improvement relating to health, safety and the environment.

Knowledge, Skills and Experience:

  • Service Supplier Management
  • Greencore site visits
  • Advanced HACCP System management and auditing skills
  • Influencing skills
  • Presentation skills
  • Customs and SPS controls for importing goods

What you’ll get in return:

  • Competitive salary and job-related benefits
  • 25 days Holiday
  • Competitive matched pension contributions
  • Company share save scheme
  • Greencore Qualifications
  • Exclusive Greencore employee discount platform
  • Access to a full Wellbeing Centre platform

Technical Services Manager - Inbound Logistics (BIL) employer: Com Laude

Greencore is an exceptional employer, offering a dynamic work environment where over 28,000 talented colleagues collaborate to create delicious convenience food. With a strong focus on employee growth, competitive benefits including a matched pension scheme and exclusive discounts, and a commitment to health and wellbeing, Greencore fosters a culture of quality and innovation in the heart of the UK’s food industry.

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Contact Detail:

Com Laude Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Technical Services Manager - Inbound Logistics (BIL)

Tip Number 1

Network like a pro! Reach out to current or former employees at Greencore on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!

Tip Number 2

Prepare for the interview by diving deep into Greencore’s values and recent news. We want to show that we’re not just interested in the role, but also in how we can contribute to making everyday taste better.

Tip Number 3

Practice common interview questions, especially those related to quality management and supply chain integrity. We need to demonstrate our expertise and how we can manage technical services effectively.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress and stay updated on any new opportunities.

We think you need these skills to ace Technical Services Manager - Inbound Logistics (BIL)

Technical Services Management
Quality Management Systems (QMS)
Raw Materials Management
Packaging Control
Compliance with Industry Standards
Internal Auditing
HACCP Protocols

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Technical Services Manager role. Highlight your experience in inbound logistics, quality management systems, and any relevant technical skills. We want to see how your background aligns with our mission to make everyday taste better!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our vibrant team. Don’t forget to mention specific examples from your past that demonstrate your skills in managing technical services.

Showcase Your Communication Skills:Effective communication is key in this role. In your application, highlight instances where you've successfully communicated technical issues or collaborated with different teams. We love candidates who can bridge gaps and foster teamwork!

Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining us in bringing delicious food to life. Don’t miss out on this opportunity!

How to prepare for a job interview at Com Laude

Know Your Stuff

Make sure you brush up on your knowledge of inbound logistics and quality management systems. Familiarise yourself with Greencore's operations, especially their approach to raw materials and HACCP protocols. This will show that you're genuinely interested in the role and understand the technical aspects involved.

Showcase Your Communication Skills

As a Technical Services Manager, effective communication is key. Prepare examples of how you've successfully communicated technical issues in the past, whether it was with suppliers or internal teams. Highlight your ability to influence and collaborate across different functions.

Prepare for Scenario Questions

Expect questions that ask how you'd handle specific situations, like dealing with non-compliance in the supply chain or managing a quality issue. Think through potential scenarios and how you would approach them, demonstrating your problem-solving skills and proactive mindset.

Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready about Greencore’s future plans, particularly in relation to quality assurance and supply chain integrity. This not only shows your interest but also gives you a chance to assess if the company aligns with your career goals.