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- Tasks: Resolve customer issues and provide consultancy services in a dynamic environment.
- Company: Join Columbus, a global digital consultancy that values collaboration and innovation.
- Benefits: Enjoy 25 days holiday, medical insurance, and flexible working options.
- Why this job: Shape the future with cutting-edge technology and a supportive team culture.
- Qualifications: D365 Finance certification and 5+ years consulting experience required.
- Other info: Access to free training, discounts, and a vibrant workplace atmosphere.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: Home-based with travel to client site or Columbus offices as required
Salary: Negotiable (We aim to improve your current package)
Bonus: Yes
Holiday: 25 Days, Plus Bank Holidays (Increasing with Service)
Medical Insurance: Yes (terms apply) plus additional Health Cashback Plan
Hours: Full time (36.5 hpw)
Travel/Expenses: A car is required for travel to client sites - expensed at 45p per mile from home address (excluding travel to any Columbus Office within 35 miles)
People always come first at Columbus. We’re a global digital consultancy with a local presence, helping businesses transform and thrive through technology, data, and human insight. Our culture is built on trust, collaboration, curiosity, and a shared commitment to delivering customer success.
By joining our team, you will be part of a supportive network that values your voice, respects your ideas, and promotes a healthy work-life balance. Our average length of service in the UK is 8 years, as we are committed to cultivating an inclusive workplace culture that celebrates and supports career growth and advancement.
The role of Senior Business Consultant - Global Ops:
- Resolve customer issues within Support Service Level Agreements, by telephone, email, remotely or in person if required.
- Perform root cause analysis and incident management to minimise future issues.
- Identify and promote potential commercial activities.
- Provide consultancy services including but not limited to User Acceptance Testing (UAT); Go Live services; data change; code change; additional products/modules/functionality configuration and set-up; specification and testing, upgrades; migration.
- Provide informal/formal training to Customers with both standard system, additional modules/functionality and special customisations, where necessary.
Travel and Hybrid Working: We have an environment that gives you the flexibility to achieve an effective work-life balance for you and your family, whether you want to work from home or at one of our luxury Cubo offices around the UK.
About You (The Essentials):
- Microsoft exams qualified D365 F/SCM Finance Certified.
- Knowledge of Electronic Reporting, Tax Calculation Service, Global VAT / Tax an advantage.
- Wider D365 F/SCM functional knowledge.
- 5 years+ D365 experience in a consulting or internal lead D365 role.
- Full driver's licence and access to a vehicle.
- Curious, looking to challenge the status quo and improve.
- Collaborates well with both internal and external colleagues.
- Committed to personal development and becoming a Trusted Advisor in your field.
What we can offer: You will be a part of both a local and global team, where you not only share knowledge but also a laugh or two. We value our employees and leave room for flexibility so that you can enjoy a work-life balance.
- 25 Days Annual Leave (Increasing with Service)
- Columbus Benefits Hub – Discounts on Tickets, Shopping, Car leasing, Holidays, Food and More
- Enhanced Maternity Pay
- Access to Free Training Courses Delivered by Columbus Academy
- Free Microsoft Certifications and access to Microsoft Learn
- Modern Air-conditioned Office Spaces fully managed by Cubo (multiple UK locations)
- Free Barista Coffee and hot drinks made in-house
- Free Beer and Fizz every day (2 - 5pm)
- Casual Dress Code in our Offices
- Personal Pension Plan
- Life Assurance x4 Salary
- Cycle-to-Work Scheme
- ÂŁ2,500 payment for successful candidate referrals
- Flexi-phone upgrade scheme (if eligible)
- Plus many more (check out our careers pages for details)
- Employee Wellbeing Program (terms apply)
- Free 24/7 Access to Cubo Gym(s)
- Vitality Medical Insurance
- Westfield Health Cash plan (includes an Employee Assistance Lines)
- Mental health first aiders
- Virtual suggestion boxes
If this sounds like the role for you, then please drop a copy of your CV over today via our website and “Apply for this job” or apply using your LinkedIn profile in seconds.
STAY CURIOUS, COLLABORATE, BUILD TRUST, and DELIVER CUSTOMER SUCCESS.
Senior D365 Finance Consultant (Support) in Birmingham employer: Columbus UK
Contact Detail:
Columbus UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior D365 Finance Consultant (Support) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their mission. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it aligns with the role of Senior D365 Finance Consultant. Keep it concise but impactful, showing off your skills and enthusiasm.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Columbus.
We think you need these skills to ace Senior D365 Finance Consultant (Support) in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior D365 Finance Consultant role. Highlight your relevant D365 experience and any certifications you have, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background makes you the perfect candidate. Don’t forget to mention how you can contribute to our culture of collaboration and customer success.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate their ability to perform root cause analysis and incident management, so share those stories with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s quick and easy, and ensures your application gets to the right place. Plus, you’ll get to see all the other amazing opportunities we have at Columbus!
How to prepare for a job interview at Columbus UK
✨Know Your D365 Inside Out
Make sure you brush up on your D365 Finance knowledge before the interview. Familiarise yourself with the latest features, especially around Electronic Reporting and Tax Calculation Services. Being able to discuss these topics confidently will show that you're not just a candidate, but a potential expert.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved customer issues in the past, particularly within Support Service Level Agreements. Use the STAR method (Situation, Task, Action, Result) to structure your answers, demonstrating your analytical skills and ability to minimise future issues.
✨Emphasise Collaboration and Communication
Columbus values teamwork, so be ready to discuss how you've collaborated with both internal teams and clients. Share specific instances where your communication skills made a difference in achieving project goals or resolving conflicts.
✨Be Curious and Open to Learning
Demonstrate your curiosity and willingness to challenge the status quo. Talk about any recent training or certifications you've pursued, and express your commitment to personal development. This aligns perfectly with Columbus's culture of growth and innovation.