About the Role: The incubement of the position delivers a responsive and efficient technical service supporting customer orders for electric chain hoists, associated products, components, and spare parts. This includes addressing internal technical enquiries, assisting with fault diagnosis and warranty-related issues, as well as supporting colleagues to resolve common after‑sales concerns. The role also supports the wider team by contributing to general warehouse operations when needed. Responsibilities: Perform all assembly, configuration, testing and repair processes to a range of electric chain hoists using instructions/wiring diagrams/drawings. Perform final inspection of products prior to despatch ensuring product checklist is complete and signed off before testing finished product. Fit handles, hooks, chain bags, pendants etc to hoists as required. Support internal colleagues with their enquiries related to electric chain hoist products including specification, use, integration into applications/use, damage, fault, warranty. Support team through troubleshooting and working to resolve problems associated with quality, safety and efficiency of products, of productivity and quality of work within work area. Maintain and enhance skills and knowledge across the product range through internal/external training. Develop standard operating procedures and ensure consistent adherence to them within the assembly bay. Train and become a fire warden/member of the fire team. Maintain a clean and tidy 5S workshop at all times and engage in EHS/5S/Lean/Cleaning tasks and projects from time to time. Support the team during annual/ad hoc cycle counts, stock takes and changes to manufacturing lay-out, storage locations, etc. Adherence to all legal and Company H
ELECTRICAL HOIST TECHNICIAN employer: Columbus McKinnon
Columbus McKinnon is an exceptional employer, offering a dynamic work environment in Coleshill where innovation meets collaboration. Employees benefit from comprehensive professional development opportunities, a strong focus on safety and compliance, and a culture that values teamwork and communication. With a commitment to driving margin improvements and customer satisfaction, this role provides a meaningful chance to contribute to impactful projects while advancing your career.
