At a Glance
- Tasks: Lead your section and ensure smooth service during live shows at Jazz Cafe.
- Company: Join the iconic Jazz Cafe, a world-famous venue in Camden.
- Benefits: Earn up to £15.50 per hour, enjoy 50% off at venues, and access free events.
- Other info: Relaxed dress code, training opportunities, and global industry trips for top performers.
- Why this job: Be part of a vibrant atmosphere while delivering unforgettable guest experiences.
- Qualifications: Two years of experience in high-volume restaurants and a passion for hospitality.
The predicted salary is between 27300 - 32200 £ per year.
We're looking for a Head Server to join the team at Jazz Cafe. Jazz Cafe is a world‑famous, award‑winning live music venue in Camden. For over 30 years it has hosted rising stars and global talent across hip hop, soul, jazz, world and electronic music. The restaurant sits on a stunning mezzanine overlooking the stage, creating one of the most unique dining experiences in London, where guests enjoy great food and drinks while watching live music just metres away. It's a fast‑paced, music‑fuelled environment with a lot going on.
We're looking for someone confident, warm and organised who can run a section smoothly while helping deliver a world‑class guest experience during busy shows.
What You'll Be Doing- Leading your section and making sure service runs smoothly throughout the show.
- Welcoming guests with a warm, confident approach and setting the tone for their experience.
- Taking orders clearly and accurately while maintaining pace during busy services.
- Recommending food and drinks with confidence and strong menu knowledge.
- Supporting the team on the floor to maintain high service standards.
- Building positive relationships with guests and colleagues.
- At least two years of experience as a Server, Waiter or Waitress in a high‑volume restaurant.
- Confidence running a section during busy service.
- Experience following structured service steps, including allergen procedures.
- Someone organised, calm and guest‑focused.
- Strong teamwork and communication.
- A genuine interest in hospitality, food, drinks and live music.
- Competitive pay: £13.00 per hour plus tronc (total package up to £15.50 per hour).
- Hourly wages paid every two weeks on a Friday and tronc paid on the last Friday of the month.
- A fast‑paced working environment where every shift is different.
- A relaxed dress code. No uniforms. Just bring your best self.
- 50% off across all Columbo venues, plus free access to our events and festivals.
- Training and development through the Columbo Academy.
- Hero of the Month recognition, including a paid weekend off.
- £50 voucher for top drinks seller incentives.
- Employee referral bonuses of £1,000 for Chef or Manager roles and £250 for hourly roles.
- Opportunities for global industry trips for top performers.
- Pension scheme via Nest.
Head Server employer: Columbo Group
At Jazz Cafe, we pride ourselves on being an exceptional employer, offering a vibrant and dynamic work environment in the heart of Camden. With competitive pay, generous discounts across all Columbo venues, and a strong focus on employee development through the Columbo Academy, we ensure our team members thrive both personally and professionally. Join us for a unique opportunity to be part of a world-renowned venue where your passion for hospitality and live music can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Head Server
✨Tip Number 1
Get to know the venue! Before your interview, pop into Jazz Cafe and soak up the atmosphere. Familiarise yourself with the menu and the vibe. This will not only impress them but also help you feel more confident when discussing how you can contribute.
✨Tip Number 2
Show off your personality! When you meet the team, let your warm and confident side shine through. They want someone who can create a great guest experience, so be yourself and show them how you can bring that energy to the table.
✨Tip Number 3
Be ready for a fast-paced environment! Prepare some examples of how you've handled busy services in the past. Talk about your teamwork skills and how you keep things organised under pressure. They’ll love hearing about your experience!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot them a quick thank-you message. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Head Server
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for hospitality shine through! We want to see that you genuinely enjoy creating memorable experiences for guests, especially in a lively environment like Jazz Cafe.
Highlight Relevant Experience:Make sure to mention your previous roles as a Server, Waiter or Waitress. We’re looking for at least two years of experience, so don’t be shy about showcasing your skills and how you've handled busy services in the past.
Be Confident and Warm:Your written application should reflect the warm and confident approach we value. Use a friendly tone and show us that you can set the right vibe for our guests even before they step through the door!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Columbo Group
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Jazz Cafe’s history, its music genres, and the dining experience it offers. This knowledge will not only impress the interviewers but also show your genuine interest in the role and the venue.
✨Showcase Your Service Skills
Be ready to discuss your previous experience in high-volume restaurants. Prepare specific examples of how you've successfully managed busy services, handled guest complaints, or worked as part of a team. This will demonstrate your ability to thrive in a fast-paced environment.
✨Demonstrate Your Passion for Hospitality
Jazz Cafe is all about creating memorable experiences. Share your enthusiasm for food, drinks, and live music during the interview. Talk about your favourite dishes or artists that have performed there, and how you can contribute to enhancing the guest experience.
✨Practice Your Menu Knowledge
Familiarise yourself with the menu and be prepared to recommend items confidently. You might even want to role-play taking orders or suggesting pairings with drinks. This will help you feel more at ease and show that you’re proactive about delivering top-notch service.
