At a Glance
- Tasks: Lead daily operations, drive performance, and support team development in a vibrant venue.
- Company: The Blues Kitchen, known for its lively atmosphere and exceptional hospitality.
- Benefits: Competitive salary, 50% off at venues, training opportunities, and global trip chances.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Join a passionate team and make a real impact on guest experiences.
- Qualifications: Experience in hospitality management and strong leadership skills.
The Blues Kitchen brings together proper food, world-class live music and an incredible drinks menu, all under one roof. But what really sets us apart is how it feels. The energy in the room. The standards behind the scenes. The people who make it happen. This is a venue built on heartfelt hospitality, strong culture and attention to detail. Nothing is random. Everything matters. From how a shift is run to how a guest feels walking through the door.
As Assistant General Manager, you'll work closely with the General Manager to help lead the venue day to day. You'll be a key part of the senior leadership team, supporting performance, driving standards and making sure every part of the operation runs properly. This is a role for someone who knows how to lead from the floor, build strong teams and stay on top of the detail. Someone commercial, organised and confident who wants to keep growing and take real ownership.
Responsibilities- Support the General Manager in leading the day-to-day operation of the venue
- Help drive performance across service, food, drinks and guest experience
- Lead and support management teams across all departments
- Take ownership of shifts and make sure standards stay high at all times
- Support recruitment, training and development across the wider team
- Help manage labour, rotas and operational efficiency
- Handle guest feedback and resolve issues with confidence and care
- Step into the General Manager role when needed and lead from the front
- Experience as an Assistant General Manager, Senior Manager or strong Department Head in a busy hospitality venue
- A confident leader who can motivate teams and create a positive culture
- Strong organisational skills and great attention to detail
- Commercial awareness and an understanding of venue performance
- Calm under pressure and confident making decisions
- Someone who genuinely cares about hospitality and guest experience
- Ambitious, switched on and ready to keep developing
- Competitive salary plus tronc with a strong overall package. Paid monthly.
- A high energy working environment with a strong team around you.
- Real autonomy and ownership of your restaurant.
- 50% off across all Columbo venues, plus free access to our events and festivals.
- Training and development through the Columbo Academy.
- Hero of the Month recognition, including a paid weekend off.
- Employee referral bonuses of £1,000 for Chef or Manager roles and £250 for hourly roles.
- Opportunities for global industry trips for top performers.
- Pension scheme via Nest.
Assistant General Manager employer: Columbo Group
The Blues Kitchen is an exceptional employer that fosters a vibrant work culture centred around heartfelt hospitality and teamwork. As an Assistant General Manager, you'll enjoy real autonomy in a high-energy environment, with ample opportunities for personal and professional growth through the Columbo Academy and global industry trips for top performers. With competitive pay, generous discounts, and recognition programs, this role offers a rewarding experience for those passionate about delivering outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Columbo Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Columbo Group
Don't be shy about reaching out to Columbo Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Columbo Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Columbo Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
