Weekend Sales Position

OUTLET SALES ASSOCIATE – PART TIME

Location: York

Reports to: Outlet Store Manager

Effective Date: TBC

ABOUT THE POSITION

We’re looking for a talented Sales Associate to join our Columbia Retail team in York, UK. You will join a diverse and dynamic European Retail team spread across 7 countries. As a Sales Associate, your contribution will be essential to provide the best in-store experience to our customers. As an ambassador of the brand, your mission will be to understand customers’ needs, advise them on products and propose solutions. In addition, you will help with visual merchandising in order to drive sales engagement.

HOW YOU’LL MAKE A DIFFERENCE

• Provide all customers with excellent service giving advice on our products to elevate the consumer experience, using our Customer Service best practices.
• Be a proud ambassador of Columbia by providing information to all customers on current product features and benefits.
• Foster consumer loyalty through high-quality interactions with the goal of increasing brand engagement and conversion to sales.
• Ensure that all our products are well displayed in accordance with the Company’s VM guidelines.
• Assist with stock management and product deliveries.
• Maintain an excellent appearance of store facilities.
• Demonstrate a desire to learn and seize all available opportunities to drive own development and increase performance.
• Maintain a positive working environment and communication with all levels of management and staff.
• Ensure company’s policies & procedures are followed and suggest improvements.

WHAT MAKES YOU SUCCESSFUL?

• A first experience in a customer services and/or sales-oriented position.
• A 1st experience in Retail would be a plus.
• You are passionate about Customer service and love to interact with people.
• Good knowledge of the country’s official language. Knowledge of English is a plus.
• You enjoy working in a team and bring interpersonal skills.
• At ease with numbers (you are able to perform basic math calculations).
• Willing to join a high performing team willing to undertake challenges.
• You are an outdoor enthusiast and love to share your passion!
• Available to work on a flexible schedule, including Saturday, Sunday and bank holidays.

WHY JOINING US?

You will have the opportunity to work for a company that has a positive impact on the people we reach, the places we touch, and the products we make. Indeed, one of our core values is to do the right thing, not just for our company, but also for our consumers, customers, employees and their communities. On top of that, you will have the chance to:

• Build new skills, develop your potential, and grow within our company.
• Join an inclusive employer where diversity and equity lead to creativity and empowerment.
• Be part of a company that focuses on your wellbeing to ensure that you can be your best self.
• Benefit from special staff discounts on all our products.

Columbia Sportswear Company celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.