At a Glance
- Tasks: Support store success, provide excellent customer service, and lead the team.
- Company: Join Columbia Sportswear, a diverse and inclusive retail leader.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic work environment with a focus on teamwork and personal development.
- Why this job: Be part of a passionate team and make a real impact in retail.
- Qualifications: Retail experience, strong interpersonal skills, and a love for the outdoors.
The predicted salary is between 12.71 - 13.71 £ per hour.
We are looking for a talented Assistant Store Manager to join our Columbia Retail team in York. The role involves supporting store and team success, contributing to profitability and customer satisfaction, and stepping in for the Store Manager when absent.
Responsibilities
- Provide all customers with excellent service and product advice to elevate the consumer experience, using our Customer Service best practices.
- Contribute to maximizing store sales and monitor sales progress & results against key targets.
- Assist in leading and developing the store team, including hiring, training and performance evaluation in collaboration with the Store Manager.
- Coaches, motivates and inspires individuals to maximize performance and discuss team progression with the Store Manager.
- Ensure the store looks great by displaying products in accordance with corporate VM guidelines.
- Maintain a positive work environment and communication with all levels of management and staff.
- Ensure company policies & procedures are followed and suggest improvements.
Qualifications
- Graduated with a high school degree or equivalent.
- At least 1 year experience in retail or customer services & sales, at a management level.
- Good knowledge of the country's official language.
- Professional level of English is required.
- Enjoy working in a team and possess excellent interpersonal skills.
- Gifted at coaching, mentoring and training staff.
- Excellent problem‑solving attitude.
- Pro at multi‑tasking.
- Willing to join a high‑performing team that undertakes challenges.
- Outdoor enthusiast who loves to share passion.
- Available to work on a flexible schedule, including Saturday, Sunday and bank holidays.
Pay
Expected Pay: £12.71 - £13.71 (gross, full‑time). Newly hired employees are typically employed at the hiring rate for the specific store; previous experience will be considered.
Equal Opportunity Statement
Columbia Sportswear Company celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.
Company Commitment to Inclusion
At Columbia Sportswear Company (CSC), we are committed to creating an inclusive and respectful workplace where everyone has the same opportunity to thrive. We welcome talent from all backgrounds and do not discriminate based on age, gender, nationality, race, religion or any other characteristics protected by applicable law.
32h Keyholder Temp employer: COLUMBIA
Columbia Sportswear Company is an exceptional employer located in York, offering a vibrant work culture that values inclusivity and individual expression. Employees benefit from comprehensive training and development opportunities, fostering personal and professional growth while contributing to a high-performing team. With a commitment to diversity and equal opportunity, Columbia ensures a supportive environment where outdoor enthusiasts can thrive and share their passion for the brand.
StudySmarter Expert Advice🤫
We think this is how you could land 32h Keyholder Temp
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Columbia Sportswear. Understanding their values and mission can help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing excellent service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories!
✨Tip Number 3
Show off your leadership skills! As an Assistant Store Manager, you'll need to inspire and coach your team. Prepare to discuss how you've successfully led a team in the past and what strategies you used to motivate them.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace 32h Keyholder Temp
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We love seeing candidates who are genuinely excited about joining our team and contributing to our store's success.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in retail or customer service. We want to see how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Assistant Store Manager role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at COLUMBIA
✨Know the Brand
Before your interview, make sure you research Columbia Sportswear. Understand their values, products, and what sets them apart in the retail industry. This knowledge will help you connect your experience to their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully coached or motivated staff. Highlight how you’ve contributed to team success and improved performance in previous roles.
✨Customer Service Excellence
Since the role focuses on providing excellent customer service, be ready to discuss specific instances where you've gone above and beyond for customers. Think about how you can apply Columbia's Customer Service best practices in your answers to show you're aligned with their approach.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Prepare for scenario-based questions by thinking through how you would manage conflicts, motivate a struggling team member, or improve sales in a slow period. This will showcase your critical thinking and adaptability.
