At a Glance
- Tasks: Lead a dynamic team and provide excellent customer service in an outdoor retail environment.
- Company: Join Columbia, a passionate outdoor brand with a commitment to sustainability.
- Benefits: Enjoy staff discounts, skill development, and a positive work culture.
- Other info: Flexible schedule and opportunities for career growth in a diverse team.
- Why this job: Make a real impact while sharing your love for the outdoors with customers.
- Qualifications: Retail or customer service experience, strong interpersonal skills, and a passion for the outdoors.
The predicted salary is between 12.71 - 13.71 £ per hour.
OUTLET ASSISTANT STORE MANAGER – FULL TIME/ PART-TIME
Location: York
Reports to: Store Manager
Effective Date: TBC
At Columbia, we’re as passionate about the outdoors as you are. Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: “It’s perfect. Now make it better.” We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest.
ABOUT THE POSITION
We’re looking for a talented Assistant Store Manager to join our Columbia Retail team in York, UK. You will join a diverse and dynamic European Retail team spread across 7 countries. As an Assistant Store Manager your contribution will be essential to support the store success and team success. Your main mission will be to contribute to the profitability and customer satisfaction of the store, as well as inspiring and mentoring staff. As needed, you will assume responsibility for the store during Store Manager’s absence.
HOW YOU’LL MAKE A DIFFERENCE
- Provide all customers with excellent service giving advice on our products to elevate the consumer experience, using our Customer Service best practices.
- Contribute to maximize store sales, and monitor sales progress & results against key targets.
- Assist in leading and developing the store team. Staff management such as hiring, training, and performance evaluation (in collaboration with the Store Manager).
- Coaches, motivates and inspires individuals to maximize their performance and discuss the team progression with the Store Manager.
- Ensure the store is looking great by displaying our products in accordance with corporate VM guidelines.
- Maintain positive work environment and communication with all levels of management and staff.
- Ensure company’s policies & procedures are followed and suggest improvements.
WHAT MAKES YOU SUCCESSFUL?
- Graduated with a High school degree or equivalent.
- At least 1 year experience in retail or in customer services & sales, at management level.
- Good knowledge of country’s official language. Professional level of English is required.
- You love working with your team and bring excellent interpersonal skills.
- Gifted at coaching, mentoring and training staff.
- Excellent problem-solving attitude.
- You are a pro at multi-tasking.
- Willing to join a high performing team willing to undertake challenges.
- You are an outdoor enthusiast and love to share your passion!
- Available to work on a flexible schedule, including Saturday, Sunday and bank holidays.
WHY JOINING US?
You will have the opportunity to work for a company that has a positive impact on the people we reach, the places we touch, and the products we make. On top of that, you will have the chance to build new skills, develop your potential, and grow within our company. Join an inclusive employer where diversity and equity lead to creativity and empowerment. Be part of a company that focuses on your wellbeing to ensure that you can be your best self. Benefit from special staff discount on all our products.
Columbia Sportswear Company celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.
This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. At Columbia Sportswear Company (CSC), we’re committed to creating an inclusive and respectful workplace where everyone has the same opportunity to thrive. We welcome talent from all backgrounds and do not discriminate based on age, gender, nationality, race, religion or any other characteristics protected by applicable law. Diversity, equity, and inclusion are at the heart of our success as a global brand.
Expected Pay: £12.71 - £13.71. Newly hired employees typically are employed at the Hiring Rate for the specific store; however, previous experience will be considered.
32H Keyholder Temp in York employer: Columbia Sportswear
Columbia Sportswear Company is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are encouraged to grow and develop their skills. Located in York, you will be part of a passionate team dedicated to outdoor experiences, with opportunities for personal and professional growth, alongside benefits such as staff discounts and a commitment to employee wellbeing. Join us in making a positive impact on the community and the environment while enjoying a fulfilling career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land 32H Keyholder Temp in York
✨Tip Number 1
Get to know the company! Before your interview, dive into Columbia's values and mission. Show us that you're not just another candidate but someone who genuinely shares our passion for the outdoors.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the role.
✨Tip Number 3
Bring your A-game! Dress appropriately for the interview and be ready to showcase your enthusiasm for the role. Remember, we want to see your personality shine through!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us that you're genuinely interested in the position and appreciate the opportunity to chat with us.
We think you need these skills to ace 32H Keyholder Temp in York
Some tips for your application 🫡
Show Your Passion for the Outdoors:When writing your application, let your love for the outdoors shine through! Share any personal experiences or adventures that connect you to the Columbia brand. We want to see how you embody our values.
Tailor Your Application:Make sure to customise your CV and cover letter for the Assistant Store Manager role. Highlight relevant experience in retail and customer service, and don’t forget to mention any leadership roles you've had. We appreciate a personal touch!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We’re looking for someone who can communicate effectively, so show us your best writing skills!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure it gets into the right hands. Plus, you’ll find all the details you need about the role there too.
How to prepare for a job interview at Columbia Sportswear
✨Know Your Gear
Familiarise yourself with Columbia's products and their features. Being able to discuss specific items and how they enhance outdoor experiences will show your passion for the brand and its mission.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team or mentored staff in previous roles. Highlighting your coaching abilities will resonate well, especially since the role involves inspiring and developing others.
✨Customer Service Excellence
Be ready to share instances where you provided exceptional customer service. Discuss how you handled challenges and ensured customer satisfaction, as this is key to the Assistant Store Manager position.
✨Embrace the Outdoors
Express your enthusiasm for outdoor activities and how it aligns with Columbia's values. Sharing personal stories about your outdoor adventures can help you connect with the interviewers and demonstrate your fit for the company culture.