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- Tasks: Provide excellent customer service and help customers find the perfect outdoor gear.
- Company: Join Columbia, a passionate outdoor brand with a commitment to sustainability.
- Benefits: Enjoy staff discounts, skill development, and a positive work environment.
- Other info: Flexible hours and opportunities for growth in a diverse team.
- Why this job: Be part of a team that empowers people to experience the outdoors.
- Qualifications: Customer service experience and a love for the outdoors are a plus.
The predicted salary is between 20000 - 25000 ÂŁ per year.
OUTGROWN YOUR OWN BACKYARD? COME PLAY IN OURS. At Columbia, we’re as passionate about the outdoors as you are. Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: “It’s perfect. Now make it better.” We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest.
ABOUT THE POSITION
We’re looking for a talented Sales Associate to join our new Columbia Retail store in Swindon, UK. You will join a diverse and dynamic European Retail team spread across 8 countries. As a Sales Associate, your contribution will be essential to provide the best in-store experience to our customers. Your mission will be to understand customers’ needs, advise them on products and propose solutions. In addition, you will help with visual merchandising in order to drive sales engagement.
HOW YOU’LL MAKE A DIFFERENCE
- Provide all customers with excellent service giving advice on our products to elevate the consumer experience, using our Customer Service best practices.
- Be a proud ambassador of Columbia by providing information to all customers on current product features and benefits.
- Foster consumer loyalty through high-quality interactions with the goal of increasing brand engagement and conversion to sales.
- Ensure that all our products are well displayed in accordance with the Company’s VM guidelines.
- Assist with stock management and product deliveries.
- Maintain an excellent appearance of store facilities.
- Demonstrate a desire to learn and seize all available opportunities to drive own development and increase performance.
- Maintain a positive working environment and communication with all levels of management and staff.
- Ensure company’s policies & procedures are followed and suggest improvements.
WHAT MAKES YOU SUCCESSFUL?
- A first experience in a customer services and/or sales-oriented position. A 1st experience in Retail would be a plus.
- You are passionate about Customer service and love to interact with people.
- Good knowledge of country’s official language. Knowledge of English is a plus.
- You enjoy working in a team and bring interpersonal skills.
- At ease with numbers (you are able to perform basic math calculations).
- Willing to join a high performing team willing to undertake challenges.
- You are an outdoor enthusiast and love to share your passion!
- Available to work on a flexible schedule, including Saturday, Sunday and bank holidays.
WHY JOINING US?
You will have the opportunity to work for a company that has a positive impact on the people we reach, the places we touch, and the products we make. On top of that, you will have the chance to build new skills, develop your potential, and grow within our company. Join an inclusive employer where diversity and equity lead to creativity and empowerment. Be part of a company that focuses on your wellbeing to ensure that you can be your best self. Benefit from special staff discount on all our products.
Ready to join Columbia? Together, let’s unlock the outdoors for everyone!
Sales Associate Full-time/Part-time in Swindon employer: Columbia Sportswear
Contact Detail:
Columbia Sportswear Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate Full-time/Part-time in Swindon
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Columbia's products and values. When you walk into that interview, show your passion for the outdoors and how it aligns with what they stand for.
✨Tip Number 2
Practice your people skills! Role-play common customer scenarios with friends or family. This will help you feel more confident in providing excellent service and showcasing your ability to connect with customers.
✨Tip Number 3
Dress the part! When you go for your interview, wear something that reflects the outdoor lifestyle. It shows you understand the brand and are ready to represent them as a Sales Associate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Columbia team and ready to embark on this adventure with us.
We think you need these skills to ace Sales Associate Full-time/Part-time in Swindon
Some tips for your application 🫡
Show Your Passion for the Outdoors: When writing your application, let your love for the outdoors shine through! Share any personal experiences or adventures that highlight your enthusiasm for nature and how it connects to the role.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the skills and experiences mentioned in the job description. We want to see how you can contribute to our team and enhance the customer experience!
Highlight Customer Service Skills: Since this role is all about providing excellent service, be sure to showcase any previous experience in customer service or sales. Tell us about how you've gone above and beyond for customers in the past!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Columbia Sportswear
✨Know Your Gear
Before the interview, make sure you’re familiar with Columbia's products and their features. This will not only show your passion for the outdoors but also demonstrate that you can effectively advise customers on what they need.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond to help a customer. This will highlight your suitability for the Sales Associate role.
✨Emphasise Teamwork
Columbia values teamwork, so be ready to discuss how you’ve successfully worked in a team environment. Share specific instances where collaboration led to positive outcomes, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.