Outlet assistant manager

OUTGROWN YOUR OWN BACKYARD? COME PLAY IN OURS. At Columbia, we’re as passionate about the outdoors as you are. And while our gear is available worldwide, we’re proud to be founded and headquartered in the Pacific Northwest region of the United States, where natural wonders are our playground. Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: “It’s perfect. Now make it better.” As pioneers of relentless improvement, we are constantly evolving. We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest. And we believe in you.

ABOUT THE POSITION We’re looking for a talented Assistant Store Manager to join our Columbia Retail team in Bridgend, UK. You will join a diverse and dynamic European Retail team spread across 8 countries. As an Assistant Store Manager your contribution will be essential to support the store success and team success. Thus, your main mission will be to contribute to the profitability and customer satisfaction of the store, as well as inspiring and mentoring staff. As needed, you will assume responsibility for the store during Store Manager’s absence.

HOW YOU’LL MAKE A DIFFERENCE

• Provide all customers with an excellent service giving advice on our products to elevate the consumer experience, using our Customer Service best practices.
• You contribute to maximize store sales, and monitor sales progress & results against key targets.
• Assist in leading and developing the store team.
• Staff management such as hiring, training, and performance evaluation (in collaboration with the Store Manager).
• Coaches, motivates and inspires individuals to maximize their performance and discuss the team progression with the Store Manager.
• Ensure the store is looking great by displaying our products in accordance with corporate VM guidelines.
• Maintain positive work environment and communication with all level of management and staff.
• Ensure company’s policies & procedures are followed and suggest improvements.

WHAT MAKES YOU SUCCESSFUL?

• Graduated with a High school degree or equivalent.
• At least 1 year experience in retail or in customer services & sales, at management level.
• Good knowledge of country’s official language. Professional level of English is required.
• You love working with your team and bring excellent interpersonal skills.
• Gifted at coaching, mentoring and training staff.
• Excellent problem-solving attitude.
• You are a pro at multi-tasking.
• Willing to join a high performing team willing to undertake challenges.
• You are an outdoor enthusiast and love to share your passion!
• Available to work on flexible schedule, including Saturday, Sunday and bank holidays.

WHY JOINING US? You will have the opportunity to work for a company that has a positive impact on the people we reach, the places we touch, and the products we make. Indeed, one of our core values is to do the right thing, not just for our company, but also for our consumers, customers, employees and their communities. On top of that, you will have the chance to:

• Build new skills, develop your potential, and grow within our company.
• Join an inclusive employer where diversity and equity lead to creativity and empowerment.
• Be part of a company that focuses on your wellbeing to ensure that you can be your best self.
• Benefit from special staff discount on our all products.

Ready to join Columbia? Together, let’s unlock the outdoor for everyone!

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.