Store Manager - Cheshire Oaks Designer Outlet page is loaded## Store Manager - Cheshire Oaks Designer Outletlocations: Ellesmere Port, Cheshire, United Kingdomtime type: Temps pleinposted on: Offre publiée aujourd\'huijob requisition id: R-013456 Reports to: Retail Area Manager UK & Ireland Fixed-term contract, converted after 12 months in permanent contract Cheshire Oaks Designer Outlet, Ellesmere Port, UK Start date: at the earliest convenienceAt Columbia Sportswear, we’re as passionate about the outdoors as you are. And while our gear is available worldwide, we’re proud to be based in the Pacific Northwest, where natural wonders are our playground.Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: “It’s perfect. Now make it better.” As pioneers of relentless improvement, we are constantly evolvingDiscover a world of diversity within our team of 700+ across 13 European countries, united by the common goal of elevating Columbia to the pinnacle of outdoor brands in Europe. Our omnichannel approach seamlessly integrates Columbia and Sorel brands\' engaging in-store and online experiences.We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest.And we believe in you.**ABOUT THE POSITION****Store Manager** to take the lead at our Columbia store in **Cheshire Oaks Designer Outlet, Ellesmere Port**—creating an inspiring, high-energy retail experience for customers and team members alike.At Columbia, Store Managers don’t sit behind a desk. They lead from the front—coaching their team by example, cultivating a high-performance culture, and using their business acumen to drive commercial success. You’ll be a key player in our European Retail Team, working with peers across nine countries in a brand that champions innovation, customer connection, and a passion for the outdoors.If you’re looking for a meaningful challenge in a purpose-driven brand, this is your chance to make a real impact!**HOW YOU’LL MAKE A DIFFERENCE*** **Lead from the front**: Be a visible and approachable leader on the shop floor, setting the tone for service excellence and team engagement.* **Build and develop your team**: Recruit, train, and grow talent, fostering a culture of coaching, accountability, and progression.* **Drive performance with purpose**: Set clear targets, motivate your team, and use data insights to steer actions and boost store KPIs.* **Own your business**: Manage your store’s P&L, make informed commercial decisions, and proactively address opportunities to improve profitability.* **Deliver premium service**: Champion customer experience by ensuring consistent, high-quality interactions aligned with our service standards.* **Plan and operate efficiently**: Oversee daily operations, optimize staffing, and ensure smooth execution of store processes.* **Elevate visual impact**: Implement and maintain brand-right merchandising standards that bring our product stories to life.* **Cultivate a strong team culture**: Build trust and collaboration, creating a safe and empowering environment for your team to grow.* **Leadership experience** – At least **2 years of store management experience**, leading a team in a retail or customer-focused environment.* **Strong communication skills** – Fluent in **[official country language]**, with a professional level of English to collaborate with our European team.* **People-first mindset** – You thrive in a team environment, **building strong relationships** with both employees and customers.* **Coaching & development skills** – You love helping others succeed, **mentoring, training, and inspiring** your team to reach their full potential.* **Strategic thinker** – You’re confident in **analyzing data, solving problems, and making decisions** that improve store performance.* **Motivated by challenges** – You bring energy, resilience, and a results-driven attitude to every task.* **Passion for the outdoors** – You love adventure and enjoy sharing that enthusiasm with others.* **Adaptability & flexibility** – Comfortable working a **flexible schedule**, including weekends and holidays, to support store operations.You will have the opportunity to work for a company that has a positive impact on the people we reach, the places we touch, and the products we make. Indeed, one of our core values is to do the right thing, not just for our company, but also for our consumers, customers, employees and their communities.On top of that, you will have the chance to:* Build new skills, develop your potential, and grow within our company.* Join an inclusive employer where diversity and equity lead to creativity and empowerment.* Be part of a company that focus on your wellbeing to ensure that you can be your best self.* Travel around Europe for seminars or staff event and expend your professional network.* Benefit from special staff discount on our all products.**PERKS & BENEFITS** Significant discounts on Columbia and Sorel products Unlimited access to LinkedIn Learning Unlock your potential: access to in-house training courses (feedback, leadership, Insights...)DEI initiatives to exchange and strengthen our involvement around these themes**ABOUT THE CULTURE*** At Columbia Sportswear, we value an inclusive and open culture that emphasizes the absence of barriers between team members. We are committed to fostering a sense of belonging by encouraging personal connections at all levels, which creates a cohesive and supportive work environment.* Team members serve as ambassadors for our brand, finding motivation in being part of an organization dedicated to activities they are passionate about. This dedication reflects our commitment to building a team that takes pride in our products and values.* We offer the opportunity to work for a US-based company within a multicultural environment, where your job has an impact across different countries.* Our \"Always Be Learning\" culture of continuous learning enables our employees to identify and develop skills that will enable them to continue to grow within the company.* \"Unlock Your Potential\" is the spirit that characterizes our vision of employees\' development: to offer them opportunities to grow, in their job, in their team or even to change jobs completely. We grow our people to grow our business.**ABOUT THE HIRING PROCESS** If your application is selected: a 30-45mn introductory interview with our Talent Acquisition Team to talk about yourself, your motivations and the role Interview with the hiring manager (online or in-person interview) Your unique strengths align perfectly with our team: we are thrilled to extend you an offer!*This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position\'s scope and function in the company.* #J-18808-Ljbffr
Contact Details:
Columbia Sportswear Company Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Cheshire Oaks Designer Outlet in Ellesmere Port
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Columbia Sportswear Company, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Columbia Sportswear Company!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Columbia Sportswear Company, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Columbia Sportswear Company and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Columbia Sportswear Company that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Columbia Sportswear Company
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
