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For Companies At a Glance
- Tasks: Deliver amazing customer service and create eye-catching displays in a vibrant retail environment.
- Company: Join a global brand that connects active people with their passions.
- Benefits: Flexible hours, team spirit, and opportunities for growth in a fun atmosphere.
- Why this job: Be a brand ambassador and make a real difference in customers' shopping experiences.
- Qualifications: No specific education needed; just bring your enthusiasm and teamwork skills.
- Other info: Dynamic role with potential for career advancement in a supportive team.
The predicted salary is between 10 - 13 £ per hour.
With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.”
As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportswear Company’s values to enhance customer service and teamwork.
HOW YOU’LL MAKE A DIFFERENCE- Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
- Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
- Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
- Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.
- No specific education required (High School Diploma or GED preferred).
- 2 (or less) years of experience in a position or specialization.
- Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
- 16 years of age or older.
- Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
- Occasionally requires the ability to work in a place.
- Ability to communicate clearly with others.
- Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts.
This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.
sale associate employer: Columbia Sportswear Company
Contact Detail:
Columbia Sportswear Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land sale associate
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Columbia Sportswear. Understand their mission and values, and think about how your experience aligns with them. This will show you're genuinely interested and ready to be a part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and problem-solving abilities, as these are key for a sales associate role. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look the part of a brand ambassador. Wear something that reflects the company's style while still being professional. First impressions matter, and looking sharp can give you an edge!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace sale associate
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for retail and customer service.
Tailor Your Application: Make sure to customise your application for the Sales Associate role. Highlight any relevant experience you have in retail or customer service, and mention specific skills that align with what we’re looking for, like problem-solving and teamwork.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on your key achievements and experiences that relate to the job. This helps us get a quick understanding of your fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our team at Columbia Sportswear Company.
How to prepare for a job interview at Columbia Sportswear Company
✨Know the Brand
Before your interview, take some time to research Columbia Sportswear Company. Understand their mission of 'Connecting Active People with Their Passions' and think about how you can embody this in your role as a sales associate. Being able to discuss their products and values will show your genuine interest.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about times when you resolved issues or made recommendations that enhanced the customer experience. This will demonstrate your ability to engage with customers effectively.
✨Practice Common Interview Questions
Anticipate questions related to retail scenarios, such as handling difficult customers or managing inventory. Practising your responses will help you feel more confident during the interview. Remember, they want to see how you think on your feet!
✨Dress the Part
Since you'll be representing the brand, make sure to dress appropriately for the interview. Opt for smart-casual attire that reflects the company's style. This not only shows respect but also gives a glimpse of how you would present yourself to customers.
