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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create memorable shopping experiences.
- Company: Join a global retail leader with over 430 stores worldwide.
- Benefits: Flexible hours, team environment, and opportunities for growth.
- Why this job: Be a brand ambassador and connect customers with their passions.
- Qualifications: No specific education required; just a passion for helping others.
- Other info: Dynamic, active work environment with potential for career advancement.
The predicted salary is between 10 - 13 £ per hour.
With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.”
As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportswear Company’s values to enhance customer service and teamwork.
HOW YOU’LL MAKE A DIFFERENCE- Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
- Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
- Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
- Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.
- No specific education required (High School Diploma or GED preferred).
- 2 (or less) years of experience in a position or specialization.
- Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
- 16 years of age or older.
- Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
- Occasionally requires the ability to work in a place.
- Ability to communicate clearly with others.
- Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts.
This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.
sale associate in London employer: Columbia Sportswear Company
Contact Detail:
Columbia Sportswear Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land sale associate in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Columbia Sportswear. Understand their mission and values so you can show how you align with them during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and skills.
✨Tip Number 3
Dress the part! Make sure you look presentable and professional for your interview. A smart appearance shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. And remember, apply through our website for the best chance!
We think you need these skills to ace sale associate in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for retail and customer service.
Tailor Your Application: Make sure to customise your application for the Sales Associate role. Highlight any relevant experience you have in retail or customer service, and mention specific skills that align with what we’re looking for, like problem-solving and teamwork.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to navigate!
How to prepare for a job interview at Columbia Sportswear Company
✨Know the Brand
Before your interview, take some time to research Columbia Sportswear Company. Understand their mission of 'Connecting Active People with Their Passions' and think about how you can embody that in your role as a sales associate. This will show your genuine interest in the company and its values.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about times when you resolved issues or made recommendations that enhanced the customer experience. Be ready to discuss these scenarios during the interview to demonstrate your problem-solving abilities.
✨Practice Visual Merchandising
Since maintaining store standards is key, consider bringing up any experience you have with visual merchandising. If you’ve ever set up displays or organised products, share those stories. You could even suggest ideas for how you would enhance the store’s visual appeal based on what you know about the brand.
✨Be Ready for Role-Playing
Expect some role-playing scenarios during the interview where you might need to demonstrate how you would interact with customers. Practice responding to common customer inquiries or handling difficult situations. This will help you feel more confident and prepared to showcase your sales abilities.
