At a Glance
- Tasks: Lead and support store operations while enhancing customer experiences.
- Company: Join a global leader in outdoor apparel with a vibrant team culture.
- Benefits: Competitive salary, flexible schedule, and opportunities for growth.
- Other info: Dynamic work environment with a focus on diversity and inclusion.
- Why this job: Make a real impact by guiding a passionate team and driving sales.
- Qualifications: Experience in retail management and strong communication skills required.
The predicted salary is between 28680 - 37920 £ per year.
With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations, strategies, and procedures, to guiding and developing team members, our Store Leadership Teams help create memorable customer experiences while supporting and helping drive the company’s mission of “Connecting Active People with Their Passions.”
As an Assistant Store Manager, you will be a key member of the Store Leadership Team, and you will assist the Store Manager to ensure effective store operations. This role executes strategies to improve customer service, drive store sales, and increase profitability. Serving as a positive role model and leader, this position will support the Store Manager in cultivating a collaborative team environment and delivering exceptional customer service.
HOW YOU’LL MAKE A DIFFERENCE
- Provide leadership and direction to store staff, including supervisors and associates.
- Execute and support plans to enhance employee productivity and performance.
- Assist the Store Manager in interviewing, hiring, training, and coaching staff, as necessary.
- Provide coaching and direction on a day-to-day basis to ensure staff performance standards are met.
- Maintain appropriate inventory levels through effective replenishment, organization, shrink control, and communication.
- Assist the Store Manager with the development and implementation of action plans to address any issues relating to store sales, goals, safety, training, and personnel development.
YOU HAVE
- No specific education required (High School Diploma or GED preferred)
- 5+ years of experience in position or specialization
- Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone.
- Ability to use judgment to identify and resolve day-to-day technical and operational problems.
- Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.
JOB CONDITIONS
- Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
- Occasionally requires the ability to work in a place.
- Ability to communicate clearly with others.
- Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts.
At Columbia Sportswear Company (CSC), we’re committed to creating an inclusive and respectful workplace where everyone has the same opportunity to thrive. We welcome talent from all backgrounds and do not discriminate based on age, gender, nationality, race, religion or any other characteristics protected by applicable law. Diversity, equity, and inclusion are at the heart of our success as a global brand. We aim to recruit, develop, and retain exceptional people, ensuring fair practices and transparency in line with evolving standards. We are committed to equal pay for equal work and make employment decisions based on qualifications, merit, and business needs.
Expected Pay: £28,680 - £37,920. Pay decisions are determined by multiple factors, including job competitiveness within the market, a candidate’s capabilities and skills, years of experience, and internal equity.
Assistant manager employer: Columbia Sportswear Company
Columbia Sportswear Company is an excellent employer, offering a dynamic work environment in Swindon where employees are encouraged to grow and develop their skills in retail. With a strong focus on teamwork and customer satisfaction, the company provides flexible working hours and opportunities for career advancement, making it a rewarding place for those passionate about outdoor apparel and exceptional service.
Contact Details:
Columbia Sportswear Company Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Columbia Sportswear Company, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Columbia Sportswear Company!
We think you need these skills to ace Assistant manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Columbia Sportswear Company, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Columbia Sportswear Company and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Columbia Sportswear Company that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Columbia Sportswear Company
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
