At a Glance
- Tasks: Lead the admin team and provide a warm welcome to visitors at our care home.
- Company: Join an award-winning, family-owned care home group with a stellar reputation.
- Benefits: Competitive pay, career progression, free meals, and uniforms.
- Other info: Enjoy a supportive environment with excellent training and career growth opportunities.
- Why this job: Make a real difference in elderly care while developing your skills.
- Qualifications: Experience in administration and team supervision is essential.
The predicted salary is between 28600 - 31700 £ per year.
Based at St Catherines View, Winchester. From £13.79 per hour to £15.29 per hour.
At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles. Contact us to find out more.
45 hours per week, working between the hours of 9.00 am to 6.00 pm (including paid breaks).
We are looking for an organised and friendly individual to join our team to provide a ‘Colten’ warm welcome to all our visitors. Your interpersonal skills will be in regular use, and as a font of knowledge, you’ll be able to assist your wider team, as well as residents and relatives.
About the JobThe Senior Administrator has day-to-day responsibility for the line management of the administration team and for managing the administration function of the care home. You'll provide the highest possible level of customer care so that residents and families feel totally at home. You will carry out administration duties in a way that is friendly, efficient, professional and timely. There is plenty of variety as you will be greeting and escorting visitors, conducting viewings and handling telephone and email enquiries and correspondence. Along with general office duties, you will carry out financial management tasks, manage basic recruitment administration, maintain contact with other Colten Care departments and handle client admission and occupancy records. You'll also provide support to the Home Manager, assisting them with various administrative tasks.
About YouIt is essential that you have previous experience of supervising a team and a proven track record in administration and/or reception. Based on 'front of house', you'll demonstrate professionalism and excellent customer service skills and share our goal of delivering excellence in person-centred care. You’ll be confident in literacy and numeracy with a good working knowledge of Microsoft Office and you'll enjoy working in a busy, fast-paced environment, juggling multiple tasks. Your ability to be flexible, approachable, well organised and with the skill to prioritise is essential.
Essential requirementBusiness insurance is essential due to travel during work hours.
About UsWe’re an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. This is due to our amazing people and our focus on keeping the resident at the heart of everything we do. We strive to be the best we can hence why all 21 of our nursing homes are rated at least good and seven are outstanding by the CQC, our national regulator. If a career in elderly care is for you then you want to be part of the team at Colten Care.
Additional Benefits- Excellent inductions, training and ‘on the job’ support
- Real career progression opportunities
- Annual pay review
- Choice of hot or cold meals and drinks on duty
- Free uniforms
- Contributory pension scheme
- Background checks at no cost to you
Senior Administrator in Winchester employer: Colten Care
At Colten Care, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises career development and employee well-being. Located in the picturesque St Catherines View, Winchester, our team enjoys a range of benefits including competitive pay, comprehensive training, and opportunities for real progression within the company. Join us to be part of a family-owned care home group that values its staff and is dedicated to providing outstanding person-centred care.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Administrator in Winchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Senior Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to administration and customer service. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your personality! When you get the chance to meet potential employers, be friendly and approachable. Remember, they’re looking for someone who fits into their team culture, so let your warmth shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our Colten Care family.
We think you need these skills to ace Senior Administrator in Winchester
Some tips for your application 🫡
Show Your Organisational Skills:As a Senior Administrator, you'll need to juggle multiple tasks. Make sure your application highlights your organisational skills and any relevant experience in managing teams or projects. We want to see how you keep things running smoothly!
Be Personable:Since you'll be the friendly face of our care home, let your personality shine through in your application. Share examples of how you've provided excellent customer service in the past. We love a warm and welcoming vibe!
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We appreciate when candidates take the time to connect their background with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Colten Care!
How to prepare for a job interview at Colten Care
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Senior Administrator role. Familiarise yourself with the key responsibilities like managing the administration team and providing excellent customer care. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Interpersonal Skills
Since this role involves a lot of interaction with residents, families, and visitors, be prepared to demonstrate your interpersonal skills. Think of examples from your past experiences where you've provided exceptional customer service or resolved conflicts. This will highlight your ability to create a warm and welcoming environment.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations, such as managing multiple tasks or dealing with difficult visitors. Practice your responses by thinking through real-life examples where you've successfully navigated similar challenges. This will show your problem-solving skills and adaptability.
✨Dress the Part and Be Professional
First impressions matter! Dress smartly and professionally for your interview to reflect the values of Colten Care. Being well-presented not only boosts your confidence but also demonstrates your respect for the role and the organisation. Remember, you're aiming to convey that you can represent their brand effectively.
