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- Tasks: Manage admin tasks and provide a warm welcome to visitors at our care homes.
- Company: Join Colten Care, an award-winning family-owned care home group.
- Benefits: Competitive pay, career progression, free meals, and training support.
- Why this job: Make a real difference in elderly care while developing your skills.
- Qualifications: Experience in administration and team supervision is essential.
- Other info: Enjoy a dynamic work environment with flexible hours and great team support.
The predicted salary is between 13 - 15 £ per hour.
Based at our homes in Dorchester, Salisbury, Sherborne, Sturminster Newton, Blandford Forum, Bournemouth and Poole.
From £13.79 per hour to £15.29 per hour.
24 hours per week, working 9.00 am to 5.00 pm, including alternate weekends (including paid breaks).
Introduction
We are looking for an organised and friendly individual to join our team to provide a 'Colten' warm welcome to all our visitors. Your interpersonal skills will be in regular use, and as a font of knowledge, you'll be able to assist your wider team, as well as residents and relatives.
About the Job
The Senior Administrator has day-to-day responsibility for the line management of the administration team and for managing the administration function of the care home. You'll provide the highest possible level of customer care so that residents and families feel totally at home. You will carry out administration duties in a way that is friendly, efficient, professional and timely. There is plenty of variety as you will be greeting and escorting visitors, conducting viewings and handling telephone and email enquiries and correspondence. Along with general office duties, you will carry out financial management tasks, manage basic recruitment administration, maintain contact with other Colten Care departments and handle client admission and occupancy records. You'll also provide support to the Home Manager, assisting them with various administrative tasks.
About You
It is essential that you have previous experience of supervising a team and a proven track record in administration and/or reception. Based on 'front of house', you'll demonstrate professionalism and excellent customer service skills and share our goal of delivering excellence in person-centred care. You'll be confident in literacy and numeracy with a good working knowledge of Microsoft Office and you'll enjoy working in a busy, fast-paced environment, juggling multiple tasks. Your ability to be flexible, approachable, well organised and with the skill to prioritise is essential. Essential requirement: Business insurance is essential due to travel during work hours.
About Us
We're an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. This is due to our amazing people and our focus on keeping the resident at the heart of everything we do. We strive to be the best we can hence why all 21 of our nursing homes are rated at least good and seven are outstanding by the CQC, our national regulator. If a career in elderly care is for you then you want to be part of the team at Colten Care.
Additional Benefits
- Excellent inductions, training and 'on the job' support
- Real career progression opportunities
- Annual pay review
- Choice of hot or cold meals and drinks on duty
- Free uniforms
- Contributory pension scheme
- Background checks at no cost to you
Mobile Senior Administrator in Sturminster Newton employer: Colten Care
Contact Detail:
Colten Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Senior Administrator in Sturminster Newton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Colten Care. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the role of Senior Administrator. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Show off your personality! Colten Care is all about providing a warm welcome, so let your friendly side shine during the interview. Share stories that highlight your interpersonal skills and how you've made a difference in previous roles.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Mobile Senior Administrator in Sturminster Newton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and organised nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Experience: Make sure to highlight your previous experience in administration and team supervision. We’re looking for specific examples that demonstrate your skills in customer service and multitasking, so be clear and concise.
Be Professional Yet Approachable: While we love a casual tone, remember to maintain professionalism in your application. Use clear language and check for any typos or errors – we want to see that attention to detail!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity with Colten Care.
How to prepare for a job interview at Colten Care
✨Know the Company
Before your interview, take some time to research Colten Care. Understand their values, mission, and what makes them stand out in the care industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Interpersonal Skills
As a Mobile Senior Administrator, you'll be interacting with residents, families, and staff regularly. Prepare examples from your past experiences that highlight your excellent customer service and communication skills. Think about times when you went above and beyond to assist someone.
✨Demonstrate Organisational Skills
Since the role involves juggling multiple tasks, be ready to discuss how you prioritise and manage your workload. You could share specific tools or methods you use to stay organised, such as digital calendars or task management apps, to illustrate your ability to handle a busy environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. For instance, think about how you would handle a difficult visitor or manage conflicting priorities. Practising these scenarios can help you respond confidently and demonstrate your capability to thrive in a fast-paced setting.