At a Glance
- Tasks: Manage administration tasks and provide a warm welcome to visitors.
- Company: Join a caring team at Colten Care, dedicated to excellent customer service.
- Benefits: Enjoy flexible hours, free meals, uniforms, and career progression opportunities.
- Other info: Dynamic work environment with ongoing training and support.
- Why this job: Make a difference in residents' lives while developing your admin skills.
- Qualifications: Experience in administration and team supervision, with strong customer service skills.
The predicted salary is between 24000 - 30000 £ per year.
24 hours per week, 9:00 am to 5:00 pm, including alternate weekends. Includes paid breaks.
We are looking for an organised and friendly individual to join our team and provide a "Colten" warm welcome to all our visitors. Your interpersonal skills will be in regular use, and you will act as a font of knowledge, assisting your wider team, residents and relatives.
The Senior Administrator has day‑to‑day responsibility for the line management of the administration team and for managing the administration function of the care home. You will provide the highest possible level of customer care so that residents and families feel totally at home. Your duties include:
- Greeting and escorting visitors
- Conducting viewings
- Handling telephone and email enquiries and correspondence
- General office duties
- Financial management tasks
- Basic recruitment administration
- Maintaining contact with other Colten Care departments
- Managing client admission and occupancy records
- Providing support to the Home Manager with various administrative tasks
Requirements:
- Previous experience supervising a team and a proven track record in administration and/or reception
- Professionalism, excellent customer service skills and a commitment to delivering person‑centred care
- Confidence in literacy and numeracy, with proficient knowledge of Microsoft Office
- Ability to work in a busy, fast‑paced environment, juggling multiple tasks
- Strong organisational, flexibility, approachable and prioritisation skills
- Business insurance is essential due to travel during work hours
Benefits:
- Excellent inductions, training and on‑the‑job support
- Real career progression opportunities
- Annual pay review
- Choice of hot or cold meals and drinks on duty
- Free uniforms
- Contributory pension scheme
- Background checks at no cost to you
administrator in Sherborne employer: Colten Care
Colten Care is an exceptional employer that prioritises a supportive and friendly work environment, making it an ideal place for those looking to make a meaningful impact in the lives of residents and their families. With comprehensive training, real career progression opportunities, and a commitment to employee well-being through benefits like free meals and uniforms, you will feel valued and empowered in your role as a Senior Administrator. Join us in providing a warm welcome and outstanding customer care in a vibrant care home setting.
StudySmarter Expert Advice🤫
We think this is how you could land administrator in Sherborne
✨Get Involved in Local HR Events
Check out local HR networking events or workshops in your area. These are great opportunities to meet industry professionals, learn about the latest trends in human resources, and potentially get leads on part-time roles like the one at Colten Care.
✨Join HR Communities Online
Platforms like SHRM Connect or HR-specific LinkedIn groups are gold mines for job leads and industry discussions. Engaging in conversations can put your name out there and might just catch the eye of someone from Colten Care looking for a part-time star!
✨Utilise University Career Services
If you're studying or have recently graduated, don’t forget about your university's career services. They often have contacts in the HR world that can help you score a part-time gig, plus you can access exclusive job boards!
✨Direct Applications Through Our Website
When you find the part-time role you're excited about, apply directly through our website. This not only shows your enthusiasm but also helps us streamline the hiring process. Make your application stand out with a tailored approach!
We think you need these skills to ace administrator in Sherborne
Some tips for your application 🫡
Showcase Your People Skills:In human resources, it’s all about connecting with people. Make sure your CV highlights any relevant experience in recruitment, employee relations, or conflict resolution. If you’ve got any certifications in HR or related fields, don’t forget to flaunt them!
Tailor Your Cover Letter to Shine Bright:When applying for a part-time HR role at Colten Care, your cover letter should reflect your motivation and enthusiasm for the position. Discuss your passion for people management and how you can contribute to their team, even on a part-time basis.
Demonstrate Flexibility and Availability:Since it's a part-time role, be clear in your application about your availability. HR often requires a balance of flexibility and commitment, so outline any existing commitments and how you plan to manage your time effectively.
Include Real-Life Examples:When describing your experience, use specific examples that illustrate your competency in HR tasks. Whether it’s handling employee onboarding or managing records, these anecdotes can make your application stand out to Colten Care.
How to prepare for a job interview at Colten Care
✨Know Your HR Basics Inside Out
As we're diving into a part-time HR role, let’s brush up on key HR concepts like recruitment processes, employment law, and employee engagement strategies. Prepare to explain how you've handled various HR scenarios in the past or how you'd approach them in the future – this shows you can hit the ground running!
✨Get Creative with Your HR Portfolio
Bring along a portfolio showcasing your HR projects, like recruitment plans or engagement activities you've designed. This isn't just for show; it helps us illustrate our hands-on experience and creativity, making us stand out to Colten Care. Plus, it’s a tangible way to discuss our achievements!
✨Brush Up on Behavioural Interview Techniques
Expect a mix of traditional and behavioural interview questions. Prepare STAR answers (Situation, Task, Action, Result) on how you've resolved conflicts or improved team dynamics. Since HR is all about people, our ability to communicate effectively will be under the spotlight.
✨Show Flexibility and Enthusiasm
In a part-time HR role, demonstrating a flexible approach to working hours and responsibilities can make us more appealing to Colten Care. Expressing our eagerness to learn and contribute to the team will demonstrate that we're not just filling a position, but genuinely excited to be part of their journey!
