Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage the administration team and provide top-notch customer care to residents and visitors.
- Company: Colten Care, a supportive and caring environment focused on community.
- Benefits: Competitive salary, career development opportunities, and paid breaks.
- Other info: 40 hours per week with flexible working hours, including weekends.
- Why this job: Join a friendly team and make a real difference in residents' lives.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 28683 - 29307 £ per year.
Mobile Senior Administrator
Based at our homes in Dorchester, Salisbury, Sherborne, Sturminster Newton, Blandford Forum, Bournemouth and Poole
From £13.79 per hour to £15.29 per hour
**At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles. Contact us to find out more**
24 hours per week, working 9.00 am to 5.00 pm, including alternate weekends, (including paid breaks)
Introduction
We are looking for an organised and friendly individual to join our team to provide a ‘Colten’ warm welcome to all our visitors. Your interpersonal skills will be in regular use, and as a font of knowledge, you’ll be able to assist your wider team, as well as residents and relatives.
About the Job
The Senior Administrator has day-to-day responsibility for the line management of the administration team and for managing the administration function of the care home.
You’ll provide the highest possible level of customer care so that residents and families feel totally at home. You will carry out administration duties in a way that is friendly, efficient, professional and timely. There is plenty of variety as you will be greeting and escorting visitors, conducting viewings and handling telephone and email enquiries and correspondence. Along with general office duties, you will carry out financial management tasks, manage basic recruitment administration, maintain contact with other Colten Care departments and handle client admission and occupancy records. You’ll also provide support to the Home Manager, assisting them with various administrative tasks.
About You
It is essential that you have previous experience of supervising a team and a proven track record in administration and/or reception. Based on ‘front of house’, you’ll demonstrate professionalism and excellent customer service skills and share our goal of delivering excellence in person-centred care. You’ll be confident in literacy and numeracy with a good working knowledge of Microsoft Office and you’ll enjoy working in a busy, fast-paced environment, juggling multiple tasks. Your ability to be flexible, approachable, well organised and with the skill to prioritise is essential.
Essential requirement- Business insurance is essential due to travel during work hours About Us
We’re an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. This is due to our amazing people and our focus on keeping the resident at the heart of everything we do.
We strive to be the best we can hence why all 21 of our nursing homes are rated at least good and seven are outstanding by the CQC, our national regulator.
If a career in elderly care is for you then you want to be part of the team at Colten Care.
Additional Benefits
- Excellent inductions, training and ‘on the job’ support
- Real career progression opportunities
- Annual pay review
- Choice of hot or cold meals and drinks on duty
- Free uniforms
- Contributory pension scheme
- Background checks at no cost to you
#J-18808-Ljbffr
Mobile Senior Administrator employer: Colten Care
Contact Detail:
Colten Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Senior Administrator
✨Tip Number 1
Network like a pro! Reach out to current employees at Colten Care on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to administration roles. Think about how your skills can enhance the warm welcome that Colten Care prides itself on.
✨Tip Number 3
Showcase your interpersonal skills during the interview. Remember, they’re looking for someone who can connect with residents and families, so be ready to share examples of how you've done this in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the Colten Care family.
We think you need these skills to ace Mobile Senior Administrator
Some tips for your application 🫡
Show Your Organisational Skills: As a Senior Administrator, you'll need to be super organised. Make sure your application highlights any experience you have in managing teams or handling multiple tasks at once. We want to see how you keep everything running smoothly!
Be Friendly and Approachable: Since you'll be the first point of contact for visitors, it's important to convey your friendly nature in your application. Use a warm tone and share examples of how you've provided excellent customer service in the past. We love a good story!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention specific skills and experiences that relate to the job description. We appreciate when candidates take the extra step to connect their background with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Colten Care!
How to prepare for a job interview at Colten Care
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Mobile Senior Administrator. Familiarise yourself with the key tasks mentioned in the job description, such as line management and customer care, so you can confidently discuss how your skills align with these requirements.
✨Showcase Your Interpersonal Skills
Since this role involves a lot of interaction with residents and their families, be prepared to share examples of how you've successfully communicated and built relationships in previous roles. Think of specific situations where your friendly approach made a difference.
✨Demonstrate Organisational Skills
As an organised individual, you’ll need to highlight your ability to manage multiple tasks efficiently. Prepare to discuss your methods for staying organised, whether it’s through digital tools or traditional methods, and how these have helped you succeed in past positions.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the team dynamics, opportunities for career development, or how they measure success in the administration function. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.