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- Tasks: Lead the admin team and ensure top-notch customer care for residents and families.
- Company: Join Colten Care, an award-winning family-owned care home group.
- Benefits: Competitive salary, career progression, free meals, and uniforms.
- Why this job: Make a real difference in elderly care while developing your skills.
- Qualifications: Experience in administration and team supervision with excellent customer service skills.
- Other info: Enjoy a supportive environment with training and career growth opportunities.
The predicted salary is between 28683 - 29307 £ per year.
Based at our Homes in Christchurch, New Milton, Lymington and Brockenhurst
Salary of £28,683-£29,307
- At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles. Contact us to find out more**
- 40 hours per week, working between the hours of 9.00 am to 5.00 pm, including alternate weekends (including paid breaks)**
Introduction
We are looking for an organised and friendly individual to join our team to provide a Colten warm welcome to all our visitors. Your interpersonal skills will be in regular use, and as a font of knowledge, youll be able to assist your wider team, as well as residents and relatives.
About The Job
The Senior Administrator has day-to-day responsibility for the line management of the administration team and for managing the administration function of the care home.
You\’ll provide the highest possible level of customer care so that residents and families feel totally at home. You will carry out administration duties in a way that is friendly, efficient, professional and timely. There is plenty of variety as you will be greeting and escorting visitors, conducting viewings and handling telephone and email enquiries and correspondence. Along with general office duties, you will carry out financial management tasks, manage basic recruitment administration, maintain contact with other Colten Care departments and handle client admission and occupancy records. You\’ll also provide support to the Home Manager, assisting them with various administrative tasks.
About You
It is essential that you have previous experience of supervising a team and a proven track record in administration and/or reception. Based on \’front of house\’, you\’ll demonstrate professionalism and excellent customer service skills and share our goal of delivering excellence in person-centred care. Youll be confident in literacy and numeracy with a good working knowledge of Microsoft Office and you\’ll enjoy working in a busy, fast-paced environment, juggling multiple tasks. Your ability to be flexible, approachable, well organised and with the skill to prioritise is essential.
Essential requirement- Business insurance is essential due to travel during work hours
About Us
Were an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. This is due to our amazing people and our focus on keeping the resident at the heart of everything we do.
We strive to be the best we can hence why all 21 of our nursing homes are rated at least good and seven are outstanding by the CQC, our national regulator.
If a career in elderly care is for you then you want to be part of the team at Colten Care.
Additional Benefits
- Excellent inductions, training and on the job support
- Real career progression opportunities
- Annual pay review
- Choice of hot or cold meals and drinks on duty
- Free uniforms
- Contributory pension scheme
- Background checks at no cost to you
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Mobile Senior Administrator employer: Colten Care
Contact Detail:
Colten Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Senior Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the care industry, especially those who might know someone at Colten Care. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for the interview by researching Colten Care's values and recent achievements. We want to see how you align with our mission of putting residents first, so be ready to share how your experience matches up!
✨Tip Number 3
Show off your customer service skills during the interview! Think of examples where you've gone above and beyond for clients or residents. We love hearing about your passion for making people feel at home.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us you're genuinely interested in joining our team at Colten Care.
We think you need these skills to ace Mobile Senior Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mobile Senior Administrator role. Highlight your previous experience in administration and team supervision, as well as any customer service skills that align with our values at Colten Care.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in elderly care and how your skills make you a perfect fit for our team. Keep it friendly and professional!
Showcase Your Skills: Don’t forget to mention your proficiency in Microsoft Office and any other relevant software. We love candidates who can juggle multiple tasks in a busy environment, so share examples of how you've done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Colten Care
✨Know Your Stuff
Before the interview, make sure you’re familiar with Colten Care’s values and mission. Understand their approach to customer care and how they prioritise residents. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Mobile Senior Administrator, you'll be managing a team. Be ready to share specific examples of how you've successfully supervised teams in the past. Highlight your ability to motivate others and handle challenges effectively.
✨Demonstrate Customer Care Excellence
Prepare to discuss your experience in providing top-notch customer service. Think of scenarios where you went above and beyond for clients or residents. This will show that you understand the importance of making people feel at home.
✨Be Ready for Practical Questions
Expect questions about your organisational skills and how you manage multiple tasks in a busy environment. Have examples ready that demonstrate your ability to juggle responsibilities while maintaining high standards.
