Care Home Senior Administrator & Front Desk Lead in Ferndown
Care Home Senior Administrator & Front Desk Lead

Care Home Senior Administrator & Front Desk Lead in Ferndown

Ferndown Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the admin team and ensure top-notch customer care in a welcoming environment.
  • Company: Family-owned care home group dedicated to person-centred care.
  • Benefits: Supportive work culture, career development opportunities, and a chance to make a difference.
  • Why this job: Join a caring team and help create a positive experience for residents and visitors.
  • Qualifications: Strong organisational skills and a passion for excellent customer service.
  • Other info: Dynamic role with opportunities for personal and professional growth.

The predicted salary is between 36000 - 60000 £ per year.

A family-owned care home group is seeking an organised Senior Administrator for their Ferndown location. Your role will include managing the administration team, providing excellent customer care, and handling administrative duties in a professional manner.

With a focus on creating a welcoming environment for residents and visitors, you will demonstrate strong interpersonal skills and a commitment to excellence in person-centred care.

Care Home Senior Administrator & Front Desk Lead in Ferndown employer: Colten Care

As a family-owned care home group, we pride ourselves on fostering a supportive and inclusive work culture in our Ferndown location. We offer competitive benefits, opportunities for professional growth, and a commitment to employee well-being, ensuring that our team feels valued and empowered to provide exceptional care to our residents. Join us to be part of a dedicated team that prioritises person-centred care and creates a warm, welcoming environment for all.
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Contact Detail:

Colten Care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Care Home Senior Administrator & Front Desk Lead in Ferndown

✨Tip Number 1

Network like a pro! Reach out to people in the care home sector, especially those who work at family-owned establishments. A friendly chat can lead to insider info about job openings and even recommendations.

✨Tip Number 2

Show off your personality! When you get to the interview stage, let your interpersonal skills shine. Remember, they’re looking for someone who can create a welcoming environment, so be warm and approachable.

✨Tip Number 3

Prepare for situational questions! Think about scenarios where you've demonstrated excellent customer care or managed a team effectively. This will help you showcase your experience in a way that aligns with their needs.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Care Home Senior Administrator & Front Desk Lead in Ferndown

Organisational Skills
Customer Care
Interpersonal Skills
Administration Management
Professionalism
Attention to Detail
Team Leadership
Person-Centred Care
Communication Skills
Welcoming Attitude

Some tips for your application 🫡

Show Your Organisational Skills: Make sure to highlight your organisational skills in your application. We want to see how you manage tasks and lead a team, so give us examples of your past experiences that showcase this.

Customer Care is Key: Since the role involves providing excellent customer care, share any relevant experiences where you've gone above and beyond for customers. We love to see a commitment to creating a welcoming environment!

Be Professional and Person-Centred: In your written application, reflect on your professional approach and person-centred care philosophy. We’re looking for someone who truly values the well-being of residents and visitors alike.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Colten Care

✨Know the Care Home Inside Out

Before your interview, take some time to research the care home group. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role and the organisation.

✨Showcase Your Organisational Skills

As a Senior Administrator, your organisational skills are key. Prepare examples from your past experiences where you successfully managed a team or handled multiple tasks simultaneously. Be ready to discuss how you prioritise tasks and ensure smooth operations in a busy environment.

✨Demonstrate Customer Care Excellence

Since the role involves providing excellent customer care, think of specific instances where you went above and beyond for a customer or resolved a difficult situation. Highlight your interpersonal skills and how you create a welcoming atmosphere for both residents and visitors.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the care home’s approach to person-centred care and how the administration team collaborates with other departments. This shows that you’re not just interested in the job, but also in contributing positively to the team.

Care Home Senior Administrator & Front Desk Lead in Ferndown
Colten Care
Location: Ferndown

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