At a Glance
- Tasks: Manage administration tasks and provide a warm welcome to visitors at our care home.
- Company: Join an award-winning, family-owned care home group with a stellar reputation.
- Benefits: Competitive pay, career progression, free meals, uniforms, and pension scheme.
- Why this job: Make a real difference in elderly care while developing your skills in a supportive environment.
- Qualifications: Experience in administration and team supervision, with excellent customer service skills.
- Other info: Enjoy a dynamic role with opportunities for training and personal growth.
The predicted salary is between 13 - 15 £ per hour.
Based at Whitecliffe House, Blandford Forum, Dorset
From £13.79 up to £15.29 per hour
At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles. Contact us to find out more.
32 hours per week, working between the hours of 9.00 am to 5.00 pm, including alternate weekends (including paid breaks).
We are looking for an organised and friendly individual to join our team to provide a ‘Colten’ warm welcome to all our visitors. Your interpersonal skills will be in regular use, and as a font of knowledge, you’ll be able to assist your wider team, as well as residents and relatives.
The Senior Administrator has day‑to‑day responsibility for the line management of the administration team and for managing the administration function of the care home. You’ll provide the highest possible level of customer care so that residents and families feel totally at home. You will carry out administration duties in a way that is friendly, efficient, professional and timely. There is plenty of variety as you will be greeting and escorting visitors, conducting viewings and handling telephone and email enquiries and correspondence. Along with general office duties, you will carry out financial management tasks, manage basic recruitment administration, maintain contact with other Colten Care departments and handle client admission and occupancy records. You’ll also provide support to the Home Manager, assisting them with various administrative tasks.
It is essential that you have previous experience of supervising a team and a proven track record in administration and/or reception. Based on ‘front of house’, you’ll demonstrate professionalism and excellent customer service skills and share our goal of delivering excellence in person‑centred care. You’ll be confident in literacy and numeracy with a good working knowledge of Microsoft Office and you’ll enjoy working in a busy, fast‑paced environment, juggling multiple tasks. Your ability to be flexible, approachable, well‑organised and with the skill to prioritise is essential.
Essential requirement: Business insurance is essential due to travel during work hours.
We’re an award‑winning, family‑owned, independent care home group, with an outstanding reputation in the industry. This is due to our amazing people and our focus on keeping the resident at the heart of everything we do. We strive to be the best we can hence why all 21 of our nursing homes are rated at least good and seven are outstanding by the CQC, our national regulator. If a career in elderly care is for you then you want to be part of the team at Colten Care.
Additional Benefits:
- Excellent inductions, training and ‘on the job’ support
- Real career progression opportunities
- Annual pay review
- Choice of hot or cold meals and drinks on duty
- Free uniforms
- Contributory pension scheme
- Background checks at no cost to you
Senior Administrator in Blandford Forum employer: Colten Care
Contact Detail:
Colten Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator in Blandford Forum
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Colten Care on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with the role of Senior Administrator. We want to see your personality shine through, so be ready to share examples of your customer service skills!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front-of-house role. Make sure you look professional and approachable when you arrive for your interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Senior Administrator in Blandford Forum
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your friendly nature aligns with our values at Colten Care.
Tailor Your Experience: Make sure to highlight your relevant experience in administration and team supervision. We’re looking for someone who can juggle multiple tasks, so give us examples of how you've done this in previous roles!
Be Professional Yet Approachable: While we love a friendly vibe, it’s important to maintain professionalism in your application. Use clear language and structure your application well, showing us that you can communicate effectively, just like you would in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our amazing team!
How to prepare for a job interview at Colten Care
✨Know the Company
Before your interview, take some time to research Colten Care. Understand their values, mission, and what makes them stand out in the care industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Interpersonal Skills
As a Senior Administrator, you'll be interacting with residents, families, and staff regularly. Prepare examples from your past experiences that highlight your excellent customer service and interpersonal skills. Think about times when you went above and beyond to assist someone or resolved a challenging situation.
✨Demonstrate Organisational Skills
Given the fast-paced environment, it's crucial to showcase your ability to juggle multiple tasks. Bring along examples of how you've successfully managed your time and prioritised tasks in previous roles. You might even want to discuss specific tools or methods you use to stay organised.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions that reflect your interest in the role and the company. For instance, you could ask about the team dynamics or opportunities for professional development within Colten Care.