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- Tasks: Lead the admin team, provide top-notch customer care, and manage various office duties.
- Company: Join Colten Care, an award-winning family-owned care home group.
- Benefits: Competitive pay, career progression, free meals, and excellent training support.
- Why this job: Make a real difference in residents' lives while developing your career in care.
- Qualifications: Experience in administration and team supervision, with strong customer service skills.
- Other info: Dynamic work environment with opportunities for personal growth and development.
The predicted salary is between 13 - 15 ÂŁ per hour.
Based at our homes in Dorchester, Blandford Forum, Sturminster Newton, Sherborne, Salisbury and occasionally based at Ferndown, Bournemouth and Poole.
From ÂŁ13.79 per hour, up to ÂŁ15.29 per hour.
24 hours per week, working between the hours of 9.00 am to 5.00 pm, including alternate weekends (including paid breaks).
Introduction: We are looking for an organised and friendly individual to join our team to provide a âColtenâ warm welcome to all our visitors. Your interpersonal skills will be invaluable, and as a font of knowledge, youâll be able to assist your wider team, as well as residents and relatives.
About the Job: The Senior Administrator has day-to-day responsibility for the line management of the administration team and for managing the administration function of the care home. Youâll provide the highest possible level of customer care so that residents and families feel totally at home. You will carry out administration duties in a way that is friendly, efficient, professional and timely. There is plenty of variety as you will be greeting and escorting visitors, conducting viewings and handling telephone and email enquiries and correspondence. Along with general office duties, you will carry out financial management tasks, manage basic recruitment administration, maintain contact with other Colten Care departments and handle client admission and occupancy records. Youâll also provide support to the Home Manager, assisting them with various administrative tasks.
About You: It is essential that you have previous experience of supervising a team and a proven track record in administration and/or reception. Based on âfront of houseâ, youâll demonstrate professionalism and excellent customer service skills and share our goal of delivering excellence in person-centred care. Youâll be confident in literacy and numeracy with a good working knowledge of Microsoft Office and youâll enjoy working in a busy, fast-paced environment, juggling multiple tasks. Your ability to be flexible, approachable, well organised and with the skill to prioritise is essential. Essential requirement: Business insurance is essential due to travel during work hours.
About Us: Weâre an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. This is due to our amazing people and our focus on keeping the resident at the heart of everything we do. We strive to be the best we can hence why all 21 of our nursing homes are rated at least good and seven are outstanding by the CQC, our national regulator. If a career in elderly care is for you then you want to be part of the team at Colten Care.
Additional Benefits:
- Excellent inductions, training and âon the jobâ support
- Real career progression opportunities
- Annual pay review
- Choice of hot or cold meals and drinks on duty
- Free uniforms
- Contributory pension scheme
- Background checks at no cost to you
Mobile Senior Administrator in Blandford Forum employer: Colten Care
Contact Detail:
Colten Care Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Mobile Senior Administrator in Blandford Forum
â¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Colten Care. Understand their values and what makes them tick. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
â¨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Senior Administrator. Highlight your customer service skills and team management experience!
â¨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and set the right tone for your interview at Colten Care.
â¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, itâs a great chance to reiterate why youâd be a perfect fit for the team!
We think you need these skills to ace Mobile Senior Administrator in Blandford Forum
Some tips for your application đŤĄ
Show Your Organisational Skills: As a Senior Administrator, being organised is key! Make sure to highlight any experience you have in managing teams or handling multiple tasks. We want to see how you keep everything running smoothly!
Emphasise Your Customer Service Experience: Since you'll be the friendly face of Colten Care, it's important to showcase your customer service skills. Share examples of how you've provided excellent service in previous roles, and let us know how you make people feel welcome.
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. Use the same language and keywords that we use, so we can see how you fit into our team right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures you donât miss out on any important updates about your application status!
How to prepare for a job interview at Colten Care
â¨Know the Company
Before your interview, take some time to research Colten Care. Understand their values, mission, and what makes them stand out in the care industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
â¨Showcase Your Interpersonal Skills
As a Mobile Senior Administrator, your ability to connect with people is crucial. Prepare examples from your past experiences where you've demonstrated excellent customer service or resolved conflicts. This will highlight your interpersonal skills and align with the role's requirements.
â¨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations, such as managing a busy reception or dealing with a difficult visitor. Think of scenarios from your previous roles and how you successfully navigated them. This will showcase your problem-solving abilities and adaptability.
â¨Demonstrate Organisational Skills
Since the role involves juggling multiple tasks, be prepared to discuss how you prioritise and manage your workload. Share specific tools or methods you use to stay organised, whether it's digital calendars, task lists, or other strategies that help you maintain efficiency in a fast-paced environment.
