At a Glance
- Tasks: Manage administration tasks and provide a warm welcome to visitors at our care home.
- Company: Join an award-winning, family-owned care home group with a stellar reputation.
- Benefits: Enjoy excellent training, career progression, free meals, and a contributory pension scheme.
- Other info: Flexible hours with opportunities for growth in a fast-paced, friendly atmosphere.
- Why this job: Make a real difference in elderly care while developing your skills in a supportive environment.
- Qualifications: Experience in administration and team supervision, with strong customer service skills.
The predicted salary is between 31500 - 38500 £ per year.
36 hours per week, working between the hours of 9.00 am to 5.00 pm, including alternate weekends (including paid breaks).
We are looking for an organised and friendly individual to join our team to provide a 'Colten' warm welcome to all our visitors. Your interpersonal skills will be in regular use, and as a font of knowledge, you'll be able to assist your wider team, as well as residents and relatives.
About the Job
The Senior Administrator has day-to-day responsibility for the line management of the administration team and for managing the administration function of the care home. You'll provide the highest possible level of customer care so that residents and families feel totally at home. You will carry out administration duties in a way that is friendly, efficient, professional and timely. There is plenty of variety as you will be greeting and escorting visitors, conducting viewings and handling telephone and email enquiries and correspondence. Along with general office duties, you will carry out financial management tasks, manage basic recruitment administration, maintain contact with other Colten Care departments and handle client admission and occupancy records. You'll also provide support to the Home Manager, assisting them with various administrative tasks.
It is essential that you have previous experience of supervising a team and a proven track record in administration and/or reception. Based on 'front of house', you'll demonstrate professionalism and excellent customer service skills and share our goal of delivering excellence in person-centred care. You'll be confident in literacy and numeracy with a good working knowledge of Microsoft Office and you'll enjoy working in a busy, fast-paced environment, juggling multiple tasks. Your ability to be flexible, approachable, well organised and with the skill to prioritise is essential.
Essential requirement: Business insurance is essential due to travel during work hours.
We're an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. This is due to our amazing people and our focus on keeping the resident at the heart of everything we do. We strive to be the best we can hence why all 21 of our nursing homes are rated at least good and seven are outstanding by the CQC, our national regulator. If a career in elderly care is for you then you want to be part of the team at Colten Care.
Benefits
- Excellent inductions, training and 'on the job' support
- Real career progression opportunities
- Annual pay review
- Choice of hot or cold meals and drinks on duty
- Free uniforms
- Contributory pension scheme
- Background checks at no cost to you
Administrator employer: Colten Care
Colten Care is an exceptional employer, offering a supportive and nurturing environment for those passionate about making a difference in elderly care. With comprehensive training, career development opportunities, and a focus on employee well-being, you will thrive as part of a dedicated team in the beautiful setting of Dorchester, Dorset. Join us to not only share your musical talents but also to create memorable experiences for our residents while enjoying benefits like paid breaks and free meals on duty.
