At a Glance
- Tasks: Lead the admin team, provide top-notch customer care, and manage various office duties.
- Company: Join Colten Care, an award-winning family-owned care home group.
- Benefits: Competitive pay, career progression, free meals, and training support.
- Other info: Enjoy a dynamic work environment with a focus on person-centred care.
- Why this job: Make a real difference in elderly care while developing your skills.
- Qualifications: Experience in administration and team supervision is essential.
The predicted salary is between 28600 - 31700 £ per year.
Based at St Catherines View, Winchester. From £13.79 per hour to £15.29 per hour.
At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles. Contact us to find out more.
45 hours per week, working between the hours of 9.00 am to 6.00 pm (including paid breaks).
Introduction
We are looking for an organised and friendly individual to join our team to provide a Colten warm welcome to all our visitors. Your interpersonal skills will be in regular use, and as a font of knowledge, you'll be able to assist your wider team, as well as residents and relatives.
About the Job
The Senior Administrator has day-to-day responsibility for the line management of the administration team and for managing the administration function of the care home. You'll provide the highest possible level of customer care so that residents and families feel totally at home. You will carry out administration duties in a way that is friendly, efficient, professional and timely. There is plenty of variety as you will be greeting and escorting visitors, conducting viewings and handling telephone and email enquiries and correspondence. Along with general office duties, you will carry out financial management tasks, manage basic recruitment administration, maintain contact with other Colten Care departments and handle client admission and occupancy records. You'll also provide support to the Home Manager, assisting them with various administrative tasks.
About You
It is essential that you have previous experience of supervising a team and a proven track record in administration and/or reception. Based on 'front of house', you'll demonstrate professionalism and excellent customer service skills and share our goal of delivering excellence in person-centred care. You'll be confident in literacy and numeracy with a good working knowledge of Microsoft Office and you'll enjoy working in a busy, fast-paced environment, juggling multiple tasks. Your ability to be flexible, approachable, well organised and with the skill to prioritise is essential. Essential requirement: Business insurance is essential due to travel during work hours.
About Us
We're an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. This is due to our amazing people and our focus on keeping the resident at the heart of everything we do. We strive to be the best we can hence why all 21 of our nursing homes are rated at least good and seven are outstanding by the CQC, our national regulator. If a career in elderly care is for you then you want to be part of the team at Colten Care.
Additional Benefits
- Excellent inductions, training and on the job support
- Real career progression opportunities
- Annual pay review
- Choice of hot or cold meals and drinks on duty
- Free uniforms
- Contributory pension scheme
- Background checks at no cost to you
Senior Administrator in Winchester employer: COLTEN CARE LIMITED
At Colten Care, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises career development and employee well-being. Located in the picturesque setting of Winchester, our team enjoys a range of benefits including competitive pay, comprehensive training, and opportunities for real progression within the care sector. Join us to be part of a family-owned organisation that values its staff and is dedicated to providing outstanding person-centred care.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Administrator in Winchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Senior Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to administration and customer service. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your personality! When you get the chance to meet potential employers, be friendly and approachable. Remember, they’re looking for someone who fits into their team culture, so let your warmth shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Administrator in Winchester
Some tips for your application 🫡
Show Your Organisational Skills:As a Senior Administrator, you'll need to demonstrate your knack for organisation right from the start. Make sure your application is well-structured and easy to read, showcasing your ability to manage multiple tasks efficiently.
Highlight Your Customer Service Experience:Since you'll be the friendly face of Colten Care, it's crucial to emphasise your previous customer service roles. Share specific examples of how you've gone above and beyond to provide excellent service, making it clear that you understand the importance of a warm welcome.
Tailor Your Application:Don't just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. This shows us that you're genuinely interested in the role and understand what we're looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Colten Care and our values!
How to prepare for a job interview at COLTEN CARE LIMITED
✨Know Your Stuff
Before the interview, make sure you’re familiar with Colten Care’s values and mission. Research their approach to person-centred care and think about how your experience aligns with their goals. This will show that you’re genuinely interested in the role and the company.
✨Show Off Your Interpersonal Skills
As a Senior Administrator, you'll be interacting with residents, families, and staff regularly. Prepare examples of how you've successfully managed relationships in previous roles. Think about times when you’ve provided excellent customer service or resolved conflicts effectively.
✨Demonstrate Your Organisational Skills
Since the role involves juggling multiple tasks, come prepared with examples of how you’ve managed your time and prioritised tasks in a busy environment. You could even bring a simple plan or system you’ve used in the past to showcase your organisational abilities.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
