At a Glance
- Tasks: Lead the admin team, provide top-notch customer care, and manage various office duties.
- Company: Join Colten Care, an award-winning family-owned care home group.
- Benefits: Competitive pay, career progression, free meals, and training support.
- Other info: Flexible hours with a friendly, supportive work environment.
- Why this job: Make a real difference in residents' lives while developing your career.
- Qualifications: Experience in administration and team supervision is essential.
The predicted salary is between 28790 - 31700 € per year.
Based at Wellington Grange, Chichester, West Sussex
From £13.79 up to £15.29 per hour
40 hours per week, working between the hours of 9.00 am to 5.00 pm, weekend flexibility required (including paid breaks)
We are looking for an organised and friendly individual to join our team to provide a Colten warm welcome to all our visitors. Your interpersonal skills will be in regular use, and as a font of knowledge, you'll be able to assist your wider team, as well as residents and relatives.
The Senior Administrator has day-to-day responsibility for the line management of the administration team and for managing the administration function of the care home. You'll provide the highest possible level of customer care so that residents and families feel totally at home. You will carry out administration duties in a way that is friendly, efficient, professional and timely. There is plenty of variety as you will be greeting and escorting visitors, conducting viewings and handling telephone and email enquiries and correspondence. Along with general office duties, you will carry out financial management tasks, manage basic recruitment administration, maintain contact with other Colten Care departments and handle client admission and occupancy records. You'll also provide support to the Home Manager, assisting them with various administrative tasks.
It is essential that you have previous experience of supervising a team and a proven track record in administration and/or reception. Based on 'front of house', you'll demonstrate professionalism and excellent customer service skills and share our goal of delivering excellence in person-centred care. You'll be confident in literacy and numeracy with a good working knowledge of Microsoft Office and you'll enjoy working in a busy, fast-paced environment, juggling multiple tasks. Your ability to be flexible, approachable, well organised and with the skill to prioritise is essential.
Essential requirement: Business insurance is essential due to travel during work hours.
We are an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. This is due to our amazing people and our focus on keeping the resident at the heart of everything we do. We strive to be the best we can hence why all 21 of our nursing homes are rated at least good and seven are outstanding by the CQC, our national regulator. If a career in elderly care is for you then you want to be part of the team at Colten Care.
Additional Benefits:
- Excellent inductions, training and on the job support
- Real career progression opportunities
- Annual pay review
- Choice of hot or cold meals and drinks on duty
- Free uniforms
- Contributory pension scheme
- Background checks at no cost to you
Senior Administrator in Sussex employer: COLTEN CARE LIMITED
Colten Care is an exceptional employer, offering a supportive and nurturing work environment at our Chichester location. With a strong emphasis on career development, competitive pay enhancements, and a commitment to person-centred care, we ensure that our employees feel valued and empowered. Join us to be part of a dedicated team where your contributions make a real difference in the lives of our residents and their families.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Administrator in Sussex
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Senior Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to administration and customer service. We recommend role-playing with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your personality! When you get the chance to meet potential employers, be sure to let your friendly and organised nature shine through. Remember, they’re looking for someone who fits into their team culture as much as they are for skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Administrator in Sussex
Some tips for your application 🫡
Show Your Organisational Skills:As a Senior Administrator, you'll need to juggle multiple tasks. Make sure your application highlights your organisational skills and any relevant experience in managing teams or projects. We want to see how you keep things running smoothly!
Be Personable:Since you'll be the friendly face of our care home, let your personality shine through in your application. Share examples of how you've provided excellent customer service in the past. We love a warm and welcoming vibe!
Tailor Your Application:Take a moment to read through the job description and tailor your application accordingly. Mention specific skills and experiences that align with what we're looking for. It shows us you're genuinely interested in the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at COLTEN CARE LIMITED
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Senior Administrator role. Familiarise yourself with the key responsibilities like managing the administration team and providing excellent customer care. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Interpersonal Skills
Since this role involves a lot of interaction with residents, families, and staff, be prepared to discuss your previous experiences in customer service. Share specific examples where you’ve gone above and beyond to assist someone, as this will highlight your friendly and approachable nature.
✨Demonstrate Organisational Skills
The ability to juggle multiple tasks is crucial for this position. During the interview, talk about how you prioritise your workload and manage time effectively. You could even mention any tools or methods you use to stay organised, which will show that you’re proactive and ready for the fast-paced environment.
✨Prepare Questions for Them
Interviews are a two-way street, so think of some insightful questions to ask about the team dynamics or the company culture at Colten Care. This not only shows your interest in the role but also helps you gauge if it’s the right fit for you.
