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- Tasks: Join us as a Senior Administrator, managing the admin team and ensuring top-notch customer care.
- Company: Colten Care is an award-winning, family-owned care home group with an outstanding industry reputation.
- Benefits: Enjoy flexible hours, career progression, free meals, uniforms, and a contributory pension scheme.
- Why this job: Be part of a friendly team that prioritises person-centred care in a supportive environment.
- Qualifications: Previous supervisory experience and strong admin skills are essential; familiarity with Microsoft Office is a must.
- Other info: Business insurance is required due to travel during work hours.
Senior Administrator Based at Fernhill in Ferndown, Dorset From £13.79 up to £15.29 per hour ** At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles. Contact us to find out more ** **27 hours per week, working between the hours of 8.30 am to 5.30 pm, including alternative weekends (including paid breaks)** Introduction We are looking for an organised and friendly individual to join our team to provide a Colten warm welcome to all our visitors. Your interpersonal skills will be in regular use, and as a font of knowledge, youll be able to assist your wider team, as well as residents and relatives. About the Job The Senior Administrator has day-to-day responsibility for the line management of the administration team and for managing the administration function of the care home. You\’ll provide the highest possible level of customer care so that residents and families feel totally at home. You will carry out administration duties in a way that is friendly, efficient, professional and timely. There is plenty of variety as you will be greeting and escorting visitors, conducting viewings and handling telephone and email enquiries and correspondence. Along with general office duties, you will carry out financial management tasks, manage basic recruitment administration, maintain contact with other Colten Care departments and handle client admission and occupancy records. You\’ll also provide support to the Home Manager, assisting them with various administrative tasks. About You It is essential that you have previous experience of supervising a team and a proven track record in administration and/or reception. Based on \’front of house\’, you\’ll demonstrate professionalism and excellent customer service skills and share our goal of delivering excellence in person-centred care. Youll be confident in literacy and numeracy with a good working knowledge of Microsoft Office and you\’ll enjoy working in a busy, fast-paced environment, juggling multiple tasks. Your ability to be flexible, approachable, well organised and with the skill to prioritise is essential. Essential requirement- Business insurance is essential due to travel during work hours About Us Were an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. This is due to our amazing people and our focus on keeping the resident at the heart of everything we do. We strive to be the best we can hence why all 21 of our nursing homes are rated at least good and seven are outstanding by the CQC, our national regulator. If a career in elderly care is for you then you want to be part of the team at Colten Care. Additional Benefits Excellent inductions, training and on the job support Real career progression opportunities Annual pay review Choice of hot or cold meals and drinks on duty Free uniforms Contributory pension scheme Background checks at no cost to you TPBN1_UKTJ
Senior Administrator employer: Colten Care Limited
Contact Detail:
Colten Care Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator
✨Tip Number 1
Familiarise yourself with Colten Care's values and mission. Understanding their commitment to person-centred care will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Highlight your previous supervisory experience in administration roles. Be ready to discuss specific examples of how you've successfully managed a team and improved processes, as this is crucial for the Senior Administrator position.
✨Tip Number 3
Prepare to showcase your customer service skills. Since the role involves interacting with residents and families, think of scenarios where you've gone above and beyond to provide excellent service, and be ready to share these stories.
✨Tip Number 4
Brush up on your Microsoft Office skills, particularly Excel and Word, as these will be essential for managing records and correspondence. Consider doing a quick online refresher course if you feel it's necessary.
We think you need these skills to ace Senior Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and team supervision. Emphasise your customer service skills and any specific achievements that demonstrate your ability to manage multiple tasks effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your interpersonal skills and your passion for providing excellent customer care. Mention your familiarity with Microsoft Office and your ability to work in a fast-paced environment, as these are key aspects of the role.
Highlight Relevant Experience: In your application, clearly outline your previous roles that involved administration and team management. Use specific examples to illustrate how you have successfully handled similar responsibilities in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential for the Senior Administrator role.
How to prepare for a job interview at Colten Care Limited
✨Showcase Your Interpersonal Skills
As a Senior Administrator, you'll be the first point of contact for visitors. Make sure to demonstrate your friendly and approachable nature during the interview. Share examples of how you've successfully interacted with clients or team members in previous roles.
✨Highlight Your Organisational Abilities
This role requires juggling multiple tasks efficiently. Prepare to discuss specific instances where you've managed various responsibilities simultaneously. Use examples that showcase your ability to prioritise and stay organised in a busy environment.
✨Demonstrate Your Leadership Experience
Since you'll be supervising an administration team, it's crucial to highlight your leadership skills. Talk about your previous experience in managing a team, including any challenges you faced and how you overcame them to ensure smooth operations.
✨Familiarise Yourself with Microsoft Office
A good working knowledge of Microsoft Office is essential for this position. Brush up on your skills and be ready to discuss how you've used these tools in past roles. If possible, mention any specific projects where your proficiency made a difference.
