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- Tasks: Lead the admin team and provide top-notch customer care in a vibrant care home.
- Company: Join an award-winning, family-owned care home group with a stellar reputation.
- Benefits: Competitive salary, career progression, free meals, and training support.
- Why this job: Make a real difference in residents' lives while developing your career in elderly care.
- Qualifications: Experience in administration and team supervision, with excellent customer service skills.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 29500 - 29500 £ per year.
Based at Braemar Lodge, SP1 3JH
Salary of £29,500
At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles. Contact us to find out more.
40 hours per week, working between the hours of 9.00 am to 5.00 pm, including every weekend (including paid breaks).
We are looking for an organised and friendly individual to join our team to provide a Colten warm welcome to all our visitors. Your interpersonal skills will be in regular use, and as a font of knowledge, you'll be able to assist your wider team, as well as residents and relatives.
The Senior Administrator has day-to-day responsibility for the line management of the administration team and for managing the administration function of the care home. You'll provide the highest possible level of customer care so that residents and families feel totally at home. You will carry out administration duties in a way that is friendly, efficient, professional and timely. There is plenty of variety as you will be greeting and escorting visitors, conducting viewings and handling telephone and email enquiries and correspondence. Along with general office duties, you will carry out financial management tasks, manage basic recruitment administration, maintain contact with other Colten Care departments and handle client admission and occupancy records. You'll also provide support to the Home Manager, assisting them with various administrative tasks.
It is essential that you have previous experience of supervising a team and a proven track record in administration and/or reception. Based on 'front of house', you'll demonstrate professionalism and excellent customer service skills and share our goal of delivering excellence in person-centred care. You'll be confident in literacy and numeracy with a good working knowledge of Microsoft Office and you'll enjoy working in a busy, fast-paced environment, juggling multiple tasks. Your ability to be flexible, approachable, well organised and with the skill to prioritise is essential.
Essential requirement: Business insurance is essential due to travel during work hours.
We are an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. This is due to our amazing people and our focus on keeping the resident at the heart of everything we do. We strive to be the best we can hence why all 21 of our nursing homes are rated at least good and seven are outstanding by the CQC, our national regulator. If a career in elderly care is for you then you want to be part of the team at Colten Care.
Additional Benefits:
- Excellent inductions, training and on the job support
- Real career progression opportunities
- Annual pay review
- Choice of hot or cold meals and drinks on duty
- Free uniforms
- Contributory pension scheme
- Background checks at no cost to you
Senior Administrator in Salisbury employer: Colten Care Limited
Contact Detail:
Colten Care Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator in Salisbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Senior Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to administration and customer service. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your personality! When you get the chance to meet potential employers, be friendly and approachable. Remember, they’re looking for someone who fits into their team culture, so let your warmth shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our amazing team at Colten Care.
We think you need these skills to ace Senior Administrator in Salisbury
Some tips for your application 🫡
Show Your Organisational Skills: As a Senior Administrator, you'll need to juggle multiple tasks. Make sure your application highlights your organisational skills and any experience you have in managing teams or projects. We want to see how you keep everything running smoothly!
Be Personable: Since you'll be the friendly face of Colten Care, let your personality shine through in your application. Share examples of how you've provided excellent customer service in the past. We love a warm and welcoming vibe!
Tailor Your CV: Don’t just send out the same CV for every job. Tailor it to match the Senior Administrator role by emphasising relevant experience and skills. We appreciate when applicants take the time to align their background with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Colten Care Limited
✨Know the Company
Before your interview, take some time to research Colten Care. Understand their values, mission, and what makes them stand out in the care industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Interpersonal Skills
As a Senior Administrator, you'll be interacting with residents, families, and staff regularly. Prepare examples from your past experiences that highlight your excellent customer service and interpersonal skills. Think about situations where you went above and beyond to assist someone.
✨Demonstrate Organisational Skills
Given the variety of tasks you'll handle, it's crucial to showcase your organisational abilities. Bring along a few examples of how you've successfully managed multiple responsibilities in a busy environment. Discuss your methods for prioritising tasks and staying efficient.
✨Prepare for Practical Questions
Expect questions related to administration and team management. Brush up on your knowledge of Microsoft Office and any relevant financial management tasks. Be ready to discuss how you would handle specific scenarios, such as managing client records or supporting the Home Manager.