At a Glance
- Tasks: Manage administration tasks and provide a warm welcome to visitors at our care homes.
- Company: Join an award-winning, family-owned care home group with a stellar reputation.
- Benefits: Competitive pay, career progression, free meals, and uniforms.
- Other info: Enjoy flexible hours and a dynamic work atmosphere with ongoing training.
- Why this job: Make a real difference in elderly care while developing your skills in a supportive environment.
- Qualifications: Experience in administration and team supervision, with excellent customer service skills.
The predicted salary is between 28600 - 31700 € per year.
Based at our homes in Dorchester, Salisbury, Sherborne, Sturminster Newton, Blandford Forum, Bournemouth and Poole.
From £13.79 per hour to £15.29 per hour.
24 hours per week, working 9.00 am to 5.00 pm, including alternate weekends, (including paid breaks).
We are looking for an organised and friendly individual to join our team to provide a Colten warm welcome to all our visitors. Your interpersonal skills will be in regular use, and as a font of knowledge, you'll be able to assist your wider team, as well as residents and relatives.
The Senior Administrator has day-to-day responsibility for the line management of the administration team and for managing the administration function of the care home. You'll provide the highest possible level of customer care so that residents and families feel totally at home. You will carry out administration duties in a way that is friendly, efficient, professional and timely. There is plenty of variety as you will be greeting and escorting visitors, conducting viewings and handling telephone and email enquiries and correspondence. Along with general office duties, you will carry out financial management tasks, manage basic recruitment administration, maintain contact with other Colten Care departments and handle client admission and occupancy records. You'll also provide support to the Home Manager, assisting them with various administrative tasks.
It is essential that you have previous experience of supervising a team and a proven track record in administration and/or reception. Based on 'front of house', you'll demonstrate professionalism and excellent customer service skills and share our goal of delivering excellence in person-centred care. You'll be confident in literacy and numeracy with a good working knowledge of Microsoft Office and you'll enjoy working in a busy, fast-paced environment, juggling multiple tasks. Your ability to be flexible, approachable, well organised and with the skill to prioritise is essential.
Essential requirement: Business insurance is essential due to travel during work hours.
We are an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. This is due to our amazing people and our focus on keeping the resident at the heart of everything we do. We strive to be the best we can hence why all 21 of our nursing homes are rated at least good and seven are outstanding by the CQC, our national regulator. If a career in elderly care is for you then you want to be part of the team at Colten Care.
Additional Benefits:
- Excellent inductions, training and on the job support
- Real career progression opportunities
- Annual pay review
- Choice of hot or cold meals and drinks on duty
- Free uniforms
- Contributory pension scheme
- Background checks at no cost to you
Mobile Senior Administrator in Poole employer: COLTEN CARE LIMITED
Colten Care is an exceptional employer, offering a supportive and nurturing work environment across our homes in the beautiful locations of Dorchester, Salisbury, and Bournemouth. With a strong emphasis on career development, competitive pay enhancements, and a commitment to person-centred care, we ensure that our employees feel valued and empowered to grow within their roles. Join us to be part of a family-owned care home group that prioritises excellence and provides meaningful opportunities for all staff.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Senior Administrator in Poole
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Colten Care. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by practising common questions and showcasing your experience in administration and team management. We want to see how you can bring that warm welcome to our residents and visitors!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks in a busy environment. This will demonstrate your ability to juggle responsibilities like a champ.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Colten Care family.
We think you need these skills to ace Mobile Senior Administrator in Poole
Some tips for your application 🫡
Show Your Organisational Skills:As a Senior Administrator, you'll need to juggle multiple tasks. Make sure your application highlights your organisational skills and any relevant experience in managing teams or projects. We want to see how you keep things running smoothly!
Emphasise Customer Care Experience:Since you'll be the friendly face of our care home, it's crucial to showcase your customer service experience. Share examples of how you've gone above and beyond for clients or customers in the past. We love a good story about making someone's day!
Tailor Your Application:Don't just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We appreciate when candidates take the extra step to connect their background with what we're looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at Colten Care!
How to prepare for a job interview at COLTEN CARE LIMITED
✨Know the Company
Before your interview, take some time to research Colten Care. Understand their values, mission, and what makes them stand out in the care industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Interpersonal Skills
As a Mobile Senior Administrator, you'll be interacting with residents, families, and staff regularly. Prepare examples from your past experiences that highlight your excellent customer service and communication skills. Think about times when you went above and beyond to assist someone.
✨Demonstrate Organisational Skills
Since the role involves juggling multiple tasks, be ready to discuss how you prioritise and manage your workload. You could share specific strategies or tools you use to stay organised, especially in a busy environment. This will reassure the interviewers that you can handle the demands of the job.
✨Prepare for Practical Questions
Expect questions related to administration and team management. Brush up on your knowledge of Microsoft Office and any relevant financial management tasks. Be prepared to discuss how you would handle specific scenarios, such as managing a difficult situation with a visitor or coordinating with other departments.
