Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire a large team across 21 care homes, focusing on resident activities.
- Company: Join a caring organisation dedicated to enhancing the lives of residents through companionship.
- Benefits: Enjoy a competitive salary, bonus, and car allowance with opportunities for personal growth.
- Why this job: Make a real difference in residents' lives while working in a dynamic, supportive environment.
- Qualifications: Strong people management skills and experience in a multi-site environment are essential.
- Other info: Regular travel across Hampshire, Dorset, Wiltshire, and West Sussex is required.
The predicted salary is between 49000 - 63000 ÂŁ per year.
Salary - ÂŁ59,500, plus bonus (Inclusive of Car allowance)
We are looking for an experienced multi-site Manager who can lead and inspire a large team across our 21 care homes. You will have specific responsibility for the activity team – 40 plus home-based staff, Senior Companionship Team Leaders and a team of 5 minibus drivers.
Based at Colten House, Ringwood with regular travel across Hampshire, Dorset, Wiltshire and West Sussex, you’ll provide strategic direction to the home based Companionship Teams. Leading from the front with a “can do” approach to make a positive impact on our residents’ day-to-day lives through our philosophy of care “All About Me - delivering activities to meet their individual needs.
About the Role
- Create and lead on a vision for companionship and activities
- Deliver a programme of activities to excite and engage our residents with stakeholder involvement pushing the boundaries of possibility
- Develop a committed workforce to deliver the programme
- Work collaboratively with other senior managers to deliver the strategy
- Create PR opportunities to showcase the art of the possible through companionship and activities in a care home setting
As an excellent communicator, you will share your vision for outstanding activities and companionship. Your success will be evidenced through positive stakeholder reviews. You will consult with, listen to and act on resident/relative feedback. Regular audits and reviews will show areas of success and opportunities to improve shaping the strategic direction, pushing boundaries, and thinking “outside the box” to deliver an ongoing dynamic programme of creative, meaningful, enjoyable activities and excursions.
About You
- You will be a strong people manager confident to mentor and develop your team and deal with poor performance where needed.
- Commercially aware you will be responsible for a budget and appreciate the regulated environment in which we operate.
- You’ll work closely with senior members of the Leadership Team including Marketing and Customer Support to ensure our work is showcased and PR opportunities are maximized.
- The role is rewarding, challenging and requires the proven ability to motivate colleagues across a multi-site environment of 21 homes showing passion and drive to have the Companionship team focused and committed to activities and companionship 7 days per week - be those large events through to individual one to one support of a resident.
- You need energy, drive, passion and the ability to make a real difference.
If this describes you then apply.
Operations Manager employer: Colten Care Limited
Contact Detail:
Colten Care Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with the philosophy of care 'All About Me' that the company follows. Understanding this approach will help you align your vision for activities and companionship with their core values, making you a more attractive candidate.
✨Tip Number 2
Network with professionals in the care sector, especially those who have experience in multi-site management. Engaging with others in the field can provide insights into best practices and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in previous roles. Highlighting your leadership style and how you've motivated staff in challenging environments will demonstrate your capability to manage the large team effectively.
✨Tip Number 4
Research the local areas of Hampshire, Dorset, Wiltshire, and West Sussex where the care homes are located. Understanding the community and its needs will allow you to tailor your activities programme to better engage residents and showcase your commitment to enhancing their lives.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams, particularly in multi-site environments. Emphasise your leadership skills and any previous roles that involved developing programmes or activities.
Craft a Compelling Cover Letter: In your cover letter, express your passion for improving residents' lives through companionship and activities. Share specific examples of how you've successfully led teams and implemented engaging programmes in the past.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application reflects your ability to consult with stakeholders and act on feedback. Use clear and concise language to demonstrate your communication style.
Highlight Your Commercial Awareness: Mention any experience you have with budget management and understanding of regulated environments. This will show that you are commercially aware and capable of handling the responsibilities of the Operations Manager role.
How to prepare for a job interview at Colten Care Limited
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading a large team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific strategies you've used to motivate and develop staff.
✨Demonstrate Your Strategic Thinking
This role requires a strategic approach to managing activities and companionship. Be ready to share your vision for enhancing resident engagement and how you would implement a dynamic programme of activities. Think about how you can push boundaries and think outside the box.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle challenges in a multi-site environment. Prepare scenarios where you've dealt with poor performance or implemented successful changes based on feedback from residents or staff.
✨Understand the Regulatory Environment
Familiarise yourself with the regulations governing care homes and how they impact operations. Be ready to discuss how you would ensure compliance while still delivering engaging and meaningful activities for residents.
