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- Tasks: Manage administration tasks and provide a warm welcome to visitors at our care homes.
- Company: Join Colten Care, an award-winning family-owned care home group.
- Benefits: Competitive pay, career progression, free meals, and uniforms.
- Other info: Enjoy a supportive environment with excellent training and career growth opportunities.
- Why this job: Make a real difference in elderly care while developing your skills.
- Qualifications: Experience in administration and team supervision is essential.
The predicted salary is between 28700 - 31700 £ per year.
Based at our homes in Dorchester, Salisbury, Sherborne, Sturminster Newton, Blandford Forum, Bournemouth and Poole.
From £13.79 per hour to £15.29 per hour.
At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles.
24 hours per week, working 9.00 am to 5.00 pm, including alternate weekends, (including paid breaks).
Introduction
We are looking for an organised and friendly individual to join our team to provide a Colten warm welcome to all our visitors. Your interpersonal skills will be in regular use, and as a font of knowledge, you'll be able to assist your wider team, as well as residents and relatives.
About the Job
The Senior Administrator has day-to-day responsibility for the line management of the administration team and for managing the administration function of the care home. You'll provide the highest possible level of customer care so that residents and families feel totally at home. You will carry out administration duties in a way that is friendly, efficient, professional and timely. There is plenty of variety as you will be greeting and escorting visitors, conducting viewings and handling telephone and email enquiries and correspondence. Along with general office duties, you will carry out financial management tasks, manage basic recruitment administration, maintain contact with other Colten Care departments and handle client admission and occupancy records. You'll also provide support to the Home Manager, assisting them with various administrative tasks.
About You
It is essential that you have previous experience of supervising a team and a proven track record in administration and/or reception. Based on 'front of house', you'll demonstrate professionalism and excellent customer service skills and share our goal of delivering excellence in person-centred care. You'll be confident in literacy and numeracy with a good working knowledge of Microsoft Office and you'll enjoy working in a busy, fast-paced environment, juggling multiple tasks. Your ability to be flexible, approachable, well organised and with the skill to prioritise is essential. Business insurance is essential due to travel during work hours.
About Us
We're an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. This is due to our amazing people and our focus on keeping the resident at the heart of everything we do. We strive to be the best we can hence why all 21 of our nursing homes are rated at least good and seven are outstanding by the CQC, our national regulator.
If a career in elderly care is for you then you want to be part of the team at Colten Care.
Additional Benefits
- Excellent inductions, training and on the job support
- Real career progression opportunities
- Annual pay review
- Choice of hot or cold meals and drinks on duty
- Free uniforms
- Contributory pension scheme
- Background checks at no cost to you
Mobile Senior Administrator in Newtown employer: COLTEN CARE LIMITED
Contact Detail:
COLTEN CARE LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Senior Administrator in Newtown
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Colten Care. Understand their values and what makes them tick. This way, you can tailor your answers to show how you fit right in with their culture.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your interpersonal skills and experience in administration, as these are key for the Mobile Senior Administrator role.
✨Tip Number 3
Dress to impress! Make sure you look professional and approachable for your interview. First impressions count, especially in a role where customer care is paramount.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Mobile Senior Administrator in Newtown
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Mobile Senior Administrator and how your skills match up. This will help you tailor your application to stand out!
Show Off Your Experience: When you're writing your application, highlight your previous experience in administration and team supervision. We want to see how you've excelled in similar roles, so don’t hold back on sharing your achievements!
Be Personable and Professional: Since this role is all about providing a warm welcome, make sure your application reflects your friendly and professional nature. Use a conversational tone while keeping it polished – we love a bit of personality!
Apply Through Our Website: Once you're ready to submit your application, head over to our website. It’s the easiest way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team!
How to prepare for a job interview at COLTEN CARE LIMITED
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Mobile Senior Administrator. Familiarise yourself with the key tasks mentioned in the job description, such as managing the administration team and providing excellent customer care. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Interpersonal Skills
Since this role involves a lot of interaction with residents, families, and visitors, be prepared to discuss your interpersonal skills. Think of specific examples where you've provided exceptional customer service or resolved conflicts. This will show that you can create a warm and welcoming environment, which is crucial for Colten Care.
✨Demonstrate Organisational Skills
As a Senior Administrator, you'll need to juggle multiple tasks efficiently. During the interview, share examples of how you've successfully managed your time and prioritised tasks in previous roles. This will highlight your ability to thrive in a busy, fast-paced environment, which is essential for this position.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and career progression opportunities. This not only shows your interest in the role but also helps you determine if Colten Care is the right fit for you.