At a Glance
- Tasks: Support Account Executives in managing and growing key customer accounts.
- Company: Dynamic telecoms company focused on customer engagement and growth.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Other info: Join a collaborative team and learn from industry experts.
- Why this job: Kickstart your sales career while making a real impact on customer satisfaction.
- Qualifications: Some sales or customer-facing experience; strong communication skills.
The predicted salary is between 27000 - 33000 £ per year.
Why we need this roleWe are creating a new Sales Associate role to support our regional account executives on our top tier customers within a region. The Sales Associates will manage transactional sales activity, support renewals, and contribute to overall account growth. The role plays a key part in delivering an excellent customer experience while ensuring opportunities are proactively identified, progressed, and closed.This is an excellent opportunity for someone early in their sales career who is passionate about customer engagement, commercial growth, and developing enterprise sales skills within the telecoms industry.What you will doPartner with the Account Executive (AE) to support the management and growth of assigned strategic accounts.Act as a day-to-day contact for transactional sales activities within assigned customers.Assist in executing the account strategy and identifying opportunities for expansion.Own and manage transactional sales opportunities within assigned accounts.Proactively identify customer needs and position relevant telecoms solutions.Progress opportunities through the sales cycle in collaboration with the AE and internal teams.Manage the sales side of contract renewals, including preparing renewal proposals and engaging with customers.Ensure renewals are proactively managed to secure retention and identify upsell opportunities in partnership with the Account executiveWork with internal teams to ensure timely and accurate renewal execution.Join customer meetings alongside Account Executives to support relationship development and opportunity progression.Support customer satisfaction initiatives and help address commercial queries.What we're looking forYou will bring:Some sales, account management, or customer-facing experience (B2B preferred but not essential).Strong communication and interpersonal skills.Passion for delivering an excellent customer experience.Ability to manage multiple opportunities and priorities simultaneously.Good stakeholder management and collaboration skills.Commercial mindset with an interest in developing a career in salesA bonus if you have:Experience in telecommunications, technology, or B2B services.Familiarity with CRM systems (e.g., Salesforce).Experience supporting renewals or transactional sales cycles.Personal AttributesProactive and self-motivated.Strong attention to detail and organizational skills.Curious and eager to learn about customers and solutions.Team-oriented with a collaborative mindset.Comfortable engaging with customers and senior stakeholders.
Account Manager in London employer: Colt Telecom
As an Account Manager at our company, you will thrive in a dynamic work culture that prioritises collaboration and customer engagement. We offer robust training and development opportunities to help you grow your sales skills within the telecoms industry, alongside competitive benefits and a supportive team environment. Located in a vibrant region, our workplace fosters innovation and encourages proactive contributions to account growth, making it an ideal setting for early-career professionals eager to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager at Colt Telecom, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Colt Telecom. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Colt Telecom:When writing your cover letter, make sure to tailor your message specifically for Colt Telecom. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Colt Telecom
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Colt Telecom that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Colt Telecom that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Colt Telecom’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
