Lead - SOC incident manager in London

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Why we need this role

As the Lead - SOC Incident Manager, your role will encompass communicating cybersecurity incidents to key partners across the enterprise as well as being the main interface between the Colt business units and the cybersecurity groups. You will be the subject matter expert responsible for coordinating cyber security incidents across the enterprise.

What you will do

• Coordinate response efforts to cyber security incidents caused by internal and external threats to reduce the impact of these incidents to Colt and its customers.
• Act as the bridge between the SOC incident responders, IT support teams and business groups to ensure a consistent execution of incident triage and remediation.
• Build and manage cyber incident tabletop exercises to ensure Colt is prepared to deal with cybersecurity incidents.
• Perform post incident analysis, identifying lessons learned throughout Fidelity with applicable teams for tactical and strategic remediation.

What we're looking for

• Bachelor's degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, Business Administration, or a closely related field.
• Solid understanding of common threats, penetration/intrusion techniques and attack vectors.
• Experienced in handling cyber security incidents as well as other business or IT recovery incidents.
• An ability to explain sophisticated topics to a varied audience of people who work in both IT and non-IT roles.
• Proficient with commonly used incident response tools, logging, and SIEM technologies.
• In-depth knowledge of and experience in security concepts such as cyber attacks and techniques, risk management, incident management, threat management, etc.

Skills

• Network Protocols
• Cyber Security Tools/Products
• Cyber Security Policy Management
• Cyber Security Planning
• Cyber Security Risk Management

Education

A relevant degree such as Computer Science, Information Security or other related field.

What we offer you:

Looking to make a mark? At Colt, you'll make a difference. Because around here, we empower people. We don’t tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions.

Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.

Diversity and inclusion

Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you'll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.

Most recently we have signed the UN Women Empowerment Principles which guide our Gender Action Plan and trained 60 (and growing) Colties to be Mental Health First Aiders. Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages.

Our benefits support you through all parts of life, for both physical and mental health:

• Flexible working hours and the option to work from home.
• Extensive induction program with experienced mentors and buddies.
• Opportunities for further development and educational opportunities.
• Global Family Leave Policy.
• Employee Assistance Program.
• Internal inclusion & diversity employee networks.

A global network

When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at 'Our People' site including our Empowered Women in Tech.