At a Glance
- Tasks: Lead a team to manage critical IT infrastructure and cloud services.
- Company: Dynamic tech company focused on innovation and collaboration.
- Benefits: Flexible hours, remote work options, and extensive development opportunities.
- Other info: Join a diverse team committed to inclusion and continuous improvement.
- Why this job: Make a real impact in a fast-paced environment with cutting-edge technology.
- Qualifications: Experience in IT management and strong leadership skills required.
The predicted salary is between 60000 - 80000 £ per year.
The Manager IT Infrastructure (M365, Azure, GCP, Windows & VDI) is responsible for the end-to-end delivery, operation, and performance of critical enterprise platforms, including Microsoft 365, Azure, GCP, Windows Server, VDI, and Citrix services. The role leads a team of approximately 15 engineers, ensuring the secure, stable, and efficient operation of business-critical services, while delivering roadmap initiatives, platform improvements, and automation outcomes aligned to architecture and strategy.
Working closely with Architecture, Security, Development, and wider Operations teams, the role ensures solutions are delivered, integrated, and operated at scale, with a strong focus on service reliability, security, cost efficiency, and user experience. The role embeds operational excellence, resilience, automation, and governance, driving standardisation and continuous improvement across cloud, workplace, and identity platforms. Through strong leadership and execution, it reduces risk, complexity, and operational overhead, while improving service performance, stability, and cost control.
What you will do
- Microsoft 365 Platforms: Ownership of collaboration and productivity services (Teams, Exchange, SharePoint, OneDrive, Intune), including service performance, governance, security, lifecycle, and user experience.
- Azure & GCP Cloud: Operational management of cloud platforms including landing zones, subscriptions/projects, connectivity, platform services, and governance controls.
- Windows & End User Platforms: Management of Windows Server and end-user compute platforms, including build, patching, configuration, and lifecycle.
- VDI & Citrix: Delivery and operation of virtual desktop environments, ensuring performance, availability, and user experience.
- Identity & Access: Operational ownership of Active Directory and Entra ID, including authentication, Conditional Access, privileged access, and directory services.
- Cloud Security & Compliance: Enforcement of secure configurations, monitoring, logging, and policy controls across all platforms.
- Standardisation, Automation & Tooling: Leads delivery of standardisation, automation, tooling, and operational consistency across cloud and workplace platforms.
Key Accountabilities
- Service Delivery, Engineering & Operations: Lead the build, delivery, and operation of critical infrastructure services across M365, cloud, Windows, and VDI. Ensure platforms meet availability, performance, and service level expectations. Act as senior escalation point for major incidents and service issues.
- Security, Resilience & Service Stability: Ensure secure-by-design and operational security controls are implemented and maintained. Own resilience, recoverability, monitoring, and service continuity across platforms.
- Roadmap Delivery & Continuous Improvement: Deliver platform roadmaps and improvement initiatives in line with architectural direction. Drive continuous improvement in automation, efficiency, and service quality.
- Team Leadership & Capability Development: Lead and develop a high-performing engineering team (FTE & contingent). Build capability across cloud, workplace, and identity domains. Ensure effective workload management, prioritisation, and delivery.
- Cross-Domain Collaboration & Integration: Work with Architecture, Security, Development, and Operations teams to deliver integrated services. Ensure solutions are fully transitioned, supported, and operationally sustainable.
- Vendor & Service Management: Ensure service performance, delivery quality, and issue resolution.
- Operational Governance, Cost & Optimisation: Ensure services are aligned to standards and governed through full lifecycle. Manage operational cost, capacity, and efficiency. Drive automation, standardisation, and reduction of technical debt and complexity.
Additional Focus Areas
- Ownership & Accountability: Owns service outcomes across availability, security, and cost.
- Leadership & Team Development: Builds, leads, and develops high-performing teams.
- Execution & Delivery: Drives consistent, high-quality service and platform delivery.
- Collaboration & Influence: Works effectively across domains and stakeholders.
- Adaptability & Improvement: Responds to operational challenges while driving automation and optimisation.
What we’re looking for
- Extensive experience leading infrastructure engineering and operations teams in enterprise environments.
- Strong expertise across Microsoft 365 and workplace services, Azure and GCP cloud operations, Windows Server, VDI/Citrix, and identity (Active Directory, Entra), with robust knowledge of security, resilience, operational controls, and automation tooling.
- Proven ability to manage business-critical services at scale.
- Strong stakeholder, vendor, and team leadership capability.
- Excellent operational, analytical, and decision-making skills.
- Ownership & Accountability: Takes responsibility for delivering outcomes and driving technical excellence.
- Leadership & Influence: Ability to inspire, motivate, and guide team members toward achieving goals.
- Communication: Clear and concise verbal and written communication skills for technical and non-technical audiences.
- Problem Solving: Strong analytical skills to troubleshoot complex issues and implement effective solutions.
- Collaboration: Skilled at building relationships and working effectively across teams and stakeholders.
- Adaptability: Comfortable managing priorities in a fast-paced, evolving environment.
- Continuous Improvement Mindset: Proactive in identifying opportunities for process and technology enhancements.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
- Relevant certifications (e.g., Microsoft Certified: Azure Solutions Architect, Citrix Certified Expert, VMware VCP, Google Cloud Professional Architect) preferred.
Diversity and Inclusion
Inclusion and valuing diversity of thought and experience are at the heart of our culture. We welcome people with diverse backgrounds and experiences, regardless of gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.
Recent Initiatives
- Signed the UN Women Empowerment Principles which guide our Gender Action Plan.
- Trained 60+ employees to be Mental Health First Aiders.
- Provide adjustments to our recruitment process to support candidates as required.
Benefits
- Flexible working hours and the option to work from home.
- Extensive induction programme with experienced mentors and buddies.
- Opportunities for further development and educational opportunities.
- Global Family Leave Policy.
- Employee Assistance Programme.
- Internal inclusion & diversity employee networks.
IT Manager, enterprise infrastructure services & cloud in London employer: Colt Technology Services Group Ltd.
As an IT Manager in London, you will join a forward-thinking company that prioritises employee growth and well-being. With flexible working hours, a robust induction programme, and a commitment to diversity and inclusion, this role offers a supportive environment where you can lead a high-performing team while driving innovation in enterprise infrastructure services. The company's focus on continuous improvement and professional development ensures that you will have ample opportunities to enhance your skills and advance your career.
Contact Details:
Colt Technology Services Group Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Manager, enterprise infrastructure services & cloud in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Colt Technology Services Group Ltd. values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Colt Technology Services Group Ltd. might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Colt Technology Services Group Ltd.!
✨Direct Apply to Colt Technology Services Group Ltd.
Let's not forget to apply directly through the Colt Technology Services Group Ltd. website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Manager, enterprise infrastructure services & cloud in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Colt Technology Services Group Ltd..
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Colt Technology Services Group Ltd.. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Colt Technology Services Group Ltd.
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
