At a Glance
- Tasks: Lead a team to support global business applications and enhance service delivery.
- Company: A top telecommunications company with a focus on innovation and excellence.
- Benefits: Competitive salary, career advancement opportunities, and a dynamic work environment.
- Other info: Exciting opportunity for growth in a fast-paced industry.
- Why this job: Join a leading firm and make a significant impact in IT operations globally.
- Qualifications: Proven leadership in IT operations and strong stakeholder engagement skills.
The predicted salary is between 43200 - 72000 £ per year.
A leading telecommunications company is seeking an experienced Manager, Service Operations & Application Support in Greater London. This role involves leading operational support for over 160 business applications globally.
The manager will oversee a team of ~30, drive ITIL processes, and improve service delivery while ensuring compliance with security and governance standards.
The ideal candidate will be an influential leader with strong stakeholder engagement skills and a background in IT operations and application support.
Global IT Infrastructure & Service Ops Leader employer: Colt Technology Services Group Ltd.
As a leading telecommunications company based in Greater London, we pride ourselves on fostering a dynamic work culture that values innovation and collaboration. Our employees benefit from comprehensive professional development opportunities, competitive compensation packages, and a commitment to work-life balance, making us an excellent employer for those seeking meaningful and rewarding careers in IT operations. Join us to be part of a forward-thinking team that is dedicated to driving excellence in service delivery across a global platform.
Contact Details:
Colt Technology Services Group Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Global IT Infrastructure & Service Ops Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecommunications industry and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for those interviews by brushing up on ITIL processes and service delivery best practices. We want you to showcase your knowledge and experience, so practice answering common questions related to application support and team leadership.
✨Tip Number 3
Don’t forget to highlight your stakeholder engagement skills! When chatting with potential employers, share examples of how you've successfully collaborated with different teams and improved service operations in your previous roles.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we’re always on the lookout for talented individuals like you to join our team!
We think you need these skills to ace Global IT Infrastructure & Service Ops Leader
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Global IT Infrastructure & Service Ops Leader role. Highlight your leadership experience and any relevant ITIL processes you've implemented.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've improved service delivery or led teams in the past, and don’t forget to mention your stakeholder engagement skills!
Showcase Your Technical Skills:Since this role involves overseeing business applications and IT operations, be sure to include any technical skills or certifications you have. This will help us see your capability in managing application support effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Colt Technology Services Group Ltd.
✨Know Your ITIL Inside Out
Make sure you brush up on ITIL processes before the interview. Be ready to discuss how you've implemented these frameworks in your previous roles and how they can improve service delivery in the new position.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams, especially in a global context. Discuss how you’ve motivated your team of ~30 and driven performance improvements while maintaining compliance with security standards.
✨Engage Stakeholders Effectively
Think about times when you successfully engaged stakeholders. Be prepared to share specific strategies you used to build relationships and ensure alignment across different business units, as this will be crucial for the role.
✨Demonstrate Problem-Solving Abilities
Be ready to tackle hypothetical scenarios related to application support and service operations. Show how you approach problem-solving and decision-making, particularly in high-pressure situations, to reassure them of your capability to lead effectively.
